All reviews

Rating Breakdown

  • 5
    93% (3,969 ratings)
  • 4
    3% (116 ratings)
  • 3
    0% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (50 ratings)

Reviews with Text

  • 93% (3,860)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 10, 2024

Great app, easy to use, resolved my issue with having hundreds of variants in the website or POS. App support always quick, specially Helen and her immediate action to resolve any issue.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 9, 2024

I had an issue with Product options and they fixed it quick.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2024

Good support. Dev could fix issues in a timely manner. Impressive!

Store

GLASSIQ

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 16, 2024

Great Customer Support

Using app

12 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Nov. 24, 2023

Me han atendido rápido y Erika ha sido muy amable.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 15, 2023

the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.

Store

solergo

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 9, 2023

We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.

Store

Laceeze

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 2, 2023

Love the ease of use and styling options of this app. Beware of slow support though. I had something a little glitchy going on with an option set that I'd created and contacted chat support. Although they ultimately fixed the issue for me, it was kind of a painstaking process with very slow exchanges to keep me updated on what was happening.

Using app

10 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 2, 2023

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 29, 2023

編集項目が最初から少ないため、相談する必要がありますがチャットでスムーズに対応していただけるので助かっています。

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 12, 2023

It does everything I need, but only some things I want.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 12, 2023

This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me. I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them. Overall a good app.

Using app

12 months

Total reviews

3

Average rating

3.0

4 / 5 Share

June 19, 2023

Very capable app. Seems to be doing everything I need. I really like the ability to change the size of the sample images that align with add-ons. Customer service was top notch on multiple requests for support.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 9, 2023

Love this app, easy to use and great customer service. I would like to see the ability to select multiple items otherwise would have given 5 stars!

Using app

About 2 years

Total reviews

8

Average rating

4.9

4 / 5 Share

May 4, 2023

We use this for add on upgrades like signature so it doesn't affect the inventory. Once I figured it out it works, however, I don't like that to add the upgrade fee I have to set up an actual item. This clutters up the invoice and the item pull list. Because it has to be listed as shippable or it ends up on it's own leaving the order open, it also shows up on the customs forms for our interntional orders so we are manually deleting it. If they could fix this so you can just add to the price I would give them 5 stars. For us, the feature is just annoying enough that I'm searching for an alternative app.

Using app

Over 1 year

Total reviews

9

Average rating

4.2

4 / 5 Share

April 26, 2023

Good app for basic customization needs. And when I need to go further, they have a great customer support, very reactive and helpful!

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 21, 2023

It's really easy to use and offers a bunch of functions. Support is really great and very quick. Thank you very much!

Using app

About 23 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

April 14, 2023

Helpful dev team, works for all i need it for, happy customer here. Good customization options and plenty of variable options

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

April 6, 2023

This app has been able to do what no other app could, and it's free! Anytime we had issues customer service was good and would follow up. The only reason I didn't give it five stars is because there were a few workarounds we had to use do due to the specific needs of our products and that the app doesn't work with Shopify's "Quick Shop" feature.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2022

When I tried to make a change to our already set up option sets it wasn't reflecting live on our store. After contacting customer support they got it resolved and now it meets our needs great.

Using app

6 months

Total reviews

4

Average rating

4.3