All reviews

Rating Breakdown

  • 5
    93% (3,846 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,750)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

We used a different option app but found it was very time consuming. This app is very easy to use and meets all our needs. Importantly, thank you soooo much to the team for their support. Long story short, we had about 20 option sets, I was having an issue with my store and needed to eliminate the cause. So I exported my options, and uninstalled the app....only to realise the export didn't work. The team helped me so much.

Using app

21 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 1, 2025

It's my first time setting an App on Shopify, and I'm glad to have the best experience with this app, and also with the customer support. Amazing!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Helped me fast and easy. Thank you

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Just started using the app - everything is working as intended so far and the support team is extremely helpful and responsive!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Henry was so incredibly helpful! I am now able to get my Shopify page in order.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

So i had some issues early on getting it setup correctly but after working with Helen a few times we were able to get it resolved. Quick response even though they are in a different time zone than what i am in.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

We needed some customizations to the Globo Product Options display on our shopping cart page for https:tippytoad.com. The Globo support team did exactly what we needed done. Globo Product Options does exactly what we need it to do for adding variants to our personalized gifts. Thank you, Globo team!

Using app

Almost 2 years

Total reviews

10

Average rating

4.4

5 / 5 Share

July 31, 2025

Roise is so nice and efficient!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Works great, it was easy to set up and I've used it for years. Never had any problems with it, I actually almost forgot I had it because it was so seamless! Highly recommend!

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 31, 2025

I have used Globo Options for about 4 years, and the system is fairly stable and solid. I had to use their support team twice and both time things get fixed in 1 single session. - highly recommended

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

サポートの対応がとても丁寧で迅速でした。 特に「カートに追加」ボタンの表示に関する問題に対して、的確に原因を突き止め、分かりやすくアドバイスしていただけたことで、スムーズに解決することができました。 アプリ自体も多機能で使いやすく、カスタマイズ性が高いので、今後も活用していきたいと思います。信頼できるサポート体制が整っているのは大きな安心材料です。

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

my issue is solved in a minute! thanks

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2025

Helen did a great job assisting me. While the app has limited self-customization options, their team is always ready to help. If you ever need changes, they respond swiftly and handle everything professionally.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2025

Has some issues with the add-on prices with some options, Helen was a great help and its all sorted now.

Store

My Store

Using app

2 months

5 / 5 Share

July 30, 2025

Fantastic app! I've been using it for over a year now and I'm extremely satisfied — both with the functionality and the support. I didn't have to wait a single minute, and Helen did an outstanding job by implementing my customizations right away. That's exactly the kind of service you hope for!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2025

I’m really satisfied with the service! The support team was incredibly responsive – they jumped in quickly and resolved my issue in no time. It’s clear they care about their users. I’m using the Globo Product Options app to set up product options, and their help made the whole process much smoother. Highly recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

very helpful and fast customer support!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2025

Very flexible and easy to use. What sets it apart is the quality of the support. Their live chat support was very helpful. For us in Ontario, the key is to access chat support in the middle of the night as that is when their second layer of technical support is active.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Thanks team!

Using app

22 days

Total reviews

1

Average rating

5.0