Globo Product Options, Variant
Product Options & Product Variants app by Globo
Rating
4.9
feedback
2,848
chart
#74
All reviews
Rating Breakdown
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Feb. 23, 2024
I initially had high hopes for this app, but recently the team kept creating variant option sets with glitches and weren't able to undo them and wasted a lot of our time. When we first approach them with this issue, they initially said they couldn't do it. When we wanted a refund, they were "able" to do it. In the end, not successful and encountered some unprofessionalism from the customer service team. They shut off the chat option to avoid talking to us. Gave us a bunch of excuses that did not make sense. Anyway, maybe other people may have better luck and experience. We did not and are moving on!
Feb. 1, 2024
Quick, easy after-hour support. Issue handled in one interaction. Rosie was great and answered all my questions.
Jan. 31, 2024
I had an excellent experience with Helen from Globo Product Option. She promptly addressed all my questions, swiftly resolved my app issue, and patiently explained the steps involved. Her assistance was invaluable, and I can confidently say she is a great asset to their team.
Jan. 31, 2024
Great app for product customization. Easy to use on the back end. I encountered some minor issues but support is quick and helpful.
Jan. 31, 2024
Globo Product Options is EXACTLY what I was looking for! And the price will be saving me money with what I was using! Highly recommend!
Jan. 31, 2024
Rosie Was a Great. Quick response and solution. Globo works as you would hope and product pages look great.
Jan. 31, 2024
Great app, with a lot of flexibility - its helped us implement personalisation on our products. We did have a few teething issues with how the product options viewed in the basket but the team were super helpful and in no time worked up a solution for us. Great customer service!
Jan. 31, 2024
Excellent, easy to use app. The step by step process made installation super easy. Customer service was excellent, the chat feature was instant and the customer service agent was extremely helpful. Made my whole experience very satisfying. Would highly recommend.
Jan. 31, 2024
We have recently added this app to our platform and had some integration issues due to very specific custom needs for our site. The support team lead by Helen and David were very supportive and have resolved the issues promptly. Looking forward to their continued support.
Jan. 30, 2024
Die App ist Super Praktisch und man kann sehr viele Sortimentsprobleme damit lösen. Für mich was das die ideale App um die sehr vielen Optionen zu meinem Kernprodukt optimal zu ergänzen. Dazu ist die Handhabung sehr easy. Auf jeden Fall eine tolle App die ich nur weiterempfehlen kann.
Jan. 30, 2024
I tried Globo so i could add more product variations. I struggled a bit setting up so i reached out to Globo. They where very nice and patient and quickly i got the hang of it. They also did a great job customizing the app to my needs. Very happy with Globo and their service!
Jan. 29, 2024
Amazing. They were so so helpful. I am so glad that they were able to solve my problem.
Jan. 28, 2024
I stumbled upon this app because our previous one stopped working. So far has been great and some small issues and Rosie was very quick to rectify these. Thank you Rosie for your exceptional customer service.
Jan. 27, 2024
I'm just totally thrilled with the capabilities of this app. I compared it with several other tools and even during ongoing operations, I looked at other tools. Most of them could only assist me with third-party apps upon request, or not at all. The support is just first-class. My inquiries were answered in the shortest possible time, and the implementation was top-notch.
Jan. 26, 2024
I came across this app a while ago when I was looking for either a free or inexpensive way to add customization boxes to my website. Globo is the perfect addition for me! I recently had switched my theme and didn't realize that globo didn't cross over to the new theme. I reached out for some help, and within an hour or so, they got me all taken care of! Customer Service is on point with this company!
Jan. 26, 2024
Top Support! Antworten innerhalb 1 Std. und Problem gelöst innerhalb von 8Std. Mega und nur zum Empfehlen!!!