All reviews

Rating Breakdown

  • 5
    94% (2,669 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

Jan. 3, 2024

Very helpful with any issues!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Really good support

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Just downloaded it and so far I am happy with it. Support was great, although I would have liked some updates about what they were doing. It took 25 mins, I was nervous handing control of my site to someone else. But they did what I needed help with. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

good! will continue use!!!

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 30, 2023

The app needs some little adjustments: - look of the variants could be better. - when Adding variants, on the invoices/orders there are a lot of variants. Not really clear Customer service is good they helped me with the issues i got.

Using app

12 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2023

I love this app and the support is so so so good. It was so smooth and easy to setup. I have tried many apps but non of them is complete as this app. You will not regret it!!

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Very good service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Best service. Fast response with lovely assist. Highly recommended!!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Helen was super fast to respond and escalated the issue and had it resolved with the dev team quicker than you can say “variant”! Thank you Helen and the rest of the Globo team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

I use globo Options in several of my websites and for me it is the best app for customized products after having tried several even more expensive ones. I had never had any problem, but in the last website something was not working well, I reported it and in a few minutes a girl (ROSIE) attended me super fast and solved my problem in a few moments. APP 10/10 Customer service 11/10! ---- Uso globo Options en varias de mis webs y para mi es la mejor app para productos personalizados después de haber probado varias incluso de mayor coste. Nunca había tenido ningún problema, pero en el último website algo no funcionaba bien, lo comuniqué y en unos minutos una chica (ROSIE) me atendió súper rápido y solucionó mi problema en unos instantes. APP 10/10 Atención al cliente 11/10 !!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Great app and suport. Helen was a big help for me!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Everything I need is provided, especially the function of the product description column is even more powerful. If I don’t understand anything, I can ask customer service for help in a timely manner. Thank you very much Rosie :)

Store

GoodDiy

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great customer support!

Store

Cocomi

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I've been really impressed with the Globo Product Variants plugin, especially with the outstanding customer support. The team is responsive, knowledgeable, and genuinely committed to ensuring the best possible experience for their users. It's a top-notch solution with equally top-notch support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I am the web developer, I install this app for almost my customer store. A really good app to do the add-on. Very good customer service

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

De momento super bien; la verdad es que es intuitiva y el servicio de atención al cliente es inmediato y efectivo. Lo único que añadiría dentro de los campos, la opción para poder revisar los diferentes elementos de forma masiva (las etiquetas etc). Supongo que irán mejorando.

Store

Pachpez

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 21, 2023

Been trying to get help from support but everything in vain. I had been using the free plan previously which was working as per my needs but now the add on price does not reflect during the check out.

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 20, 2023

Good app and nice customer support!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Amazing value form this app. and even on the FREE tire, their support is top notch. well done guys. thank you.

Using app

9 months

Total reviews

1

Average rating

5.0