All reviews

Rating Breakdown

  • 5
    93% (2,672 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (49 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

I've been using Globo from day one for my online store and it has become a staple in my daily operations. While there are some limitations, it ticks all the boxes for what I need. The platform itself is user-friendly and intuitive, making it a breeze to use even for those who aren't technically inclined. Customer service is excellent. Helen, in particular, has been exceptional – quick to respond and sort things out. Appreciate the straightforward help.

Store

Noufs

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

the best !!! fast and good service

Store

Sorasol

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Wonderful experience! Fast and friendly service.

Using app

26 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 15, 2023

the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.

Store

solergo

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 15, 2023

Needed some help with customising the Product Options and Rosie definitely helped me resolved my issues! Thank you for the kind customer service. :)

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Love this app! Super easy to use and customer service is amazing and quick. We have worked with Helen and she has helped us multi times when we couldn’t figure something out! Definitely important to have quick customer service for an app like this that functions a big portion of a website and Helen has always provided just that!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

I recently integrated the Globo product add-on into my Shopify store, and I must say that the experience has been nothing short of fantastic. What truly set this journey apart was the outstanding support I received from Rosie, a customer service representative who went above and beyond to ensure my store got off to a smooth start. I couldn't be more grateful for the assistance and 5 start customer service she provided.

Store

My Store

Using app

3 months

5 / 5 Share

Nov. 14, 2023

Amazing app, really easy to use and with great functionality. By far the best personalization app I used. Plus, the support is awesome, I had some custom requests and they didn't hesitate to deliver!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

A wonderful app, just what i was looking for! Customer service are very fast to respond and fix any issues if you are having trouble with something.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Parfait très réactif, un grand merci surtout à Hélène pour son aide. Dépanner très rapidement, grand soulagement. Merci à tous

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Helen has been great at helping out. The app is perfect for what we need and any issues are fixed very quickly. Would definitely recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Very helpful

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 12, 2023

I wish I loved this app but the customer support is horrendous. My team and I have said we will make any time work to meet and figure out the many bugs in the system… but the support team from this app keeps not responding. I would love to figure out the errors and get this app working for my site again. I’m paying monthly for something that isn’t working.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 11, 2023

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

My variants were not showing up on my website and their customer support team helped me fix it right away. Thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

This app has been exactly what I need for a new service I was wanting to implement. When I changed themes, I experienced several issues I did not know how to resolve. Helen helped me so much!!! Thank you, Globo, for the great app and support team!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

So far so good! I just began using the app and it does everything I need plus more. very excited to get started and also using the POS system. The large options for variations is also very great! It helps make my process and product more assessable for my clients. Will review later after some time to get a better feel for the app.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 9, 2023

We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.

Store

Laceeze

Using app

Over 2 years

Total reviews

2

Average rating

4.5

1 / 5 Share

Nov. 9, 2023

Customer service is terrible. They had no idea how to help with the issue I had to YouTube it

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 9, 2023

Super! Le chat est réactif, et à toujours trouvé une solution pour moi! Merci beaucoup!

Using app

2 months

Total reviews

1

Average rating

5.0