All reviews

Rating Breakdown

  • 5
    94% (3,289 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 94% (3,253)
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5 / 5 Share

Nov. 10, 2025

Incredible Support! Solved a Complex Bug in Minutes after I Failed for Days. "I had a complicated technical issue regarding my product bundles where the selections (options) were not being saved during checkout from the cart drawer. I spent days trying to fix it myself with custom code and theme tweaks, but nothing worked. I finally reached out to the Globo Product Options support team, and they were absolutely brilliant. They diagnosed the obscure theme conflict immediately, fixed the code via collaborator access, and solved the entire problem in a matter of minutes! The speed, technical knowledge, and efficiency of their support team are unmatched. Highly recommend this app purely for the peace of mind knowing the support is this excellent."

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

süper bir destek

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Very easy to use and Helen from the support team was extremely, extremely helpful and assisted me with everything I needed, even beyond what I was asking for help with! They also responded within minutes and was very kind and fixed everything very quickly. Very useful for adding personalization for products and anything else you need!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

What an amazing service! Helen was so helpful and patient and made sure that I understood everything. 5 star customer service! Thank you so much Helen

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

5 stars! We were stuck on a technical issue with function binding. Support engineer HELEN immediately pinpointed the key problem, and our issue was resolved right away. Professional, efficient, and highly recommended!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Amazing experience. Helen was so sweet and helpful and replied right away. She saved me when my website wasn’t working during a crucial time for my sales. 100% recommend and so grateful for the help!!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

I have added Globo Product Options to my Shopify website - It just needed a quick edit in my theme and I couldn't work it out.. Reached out to support - HELEN answered my query super quick and within no time had helped and fixed issue!! Something my customers have been requesting for 18months or longer done in less than half an hour.. It is going to save me so much time emailing and messaging after orders are placed! Thank you Helen!!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Amazing support team! Rosie, was amazing

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Great app and great customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Great support! Highly recommended

Store

Bejesa

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Très bonne application, je recommande !

Store

Glyxel

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

The support team is highly professional and responds promptly. When I discovered an issue with my settings in the middle of the night and couldn't adjust them myself, the support team was quickly reached and provided assistance.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 6, 2025

Clara was Very helpful and I got my website back up and running.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

This app saved me tons of time and headaches! Allowed me to apply custom personalization options to specific listings and make it look exactly how I needed. I only have the free plan, and the customer service was still super fast, responding within minutes. Helen was the one who helped me, she responded so fast and even customized my widget so the font and coloring matched my site. VERY satisfied. 100% would recommend!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Store

Hindbag

Using app

About 1 month

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 6, 2025

Helen Was a massive help, thank you Helen!

Using app

5 days

Total reviews

3

Average rating

5.0