All reviews

Rating Breakdown

  • 5
    93% (3,818 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,726)
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5 / 5 Share

April 22, 2025

Buen soporte, solución rápida.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Une application bien faite et un service client réactif et de qualité . Helen est toujours là pour nous aider, et toujours aussi agréable . Merci !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Iris and Gemma have been amazingly helpful getting everything set up and styled onsite. App offers so much functionally that we didn't have before.

Store

Truly

Using app

5 days

Total reviews

9

Average rating

4.6

5 / 5 Share

April 22, 2025

Very useful plug-in, and the staff is very nice!

Store

CHACHA

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Helen was incredibly helpful and attentive. She took the time to understand my concerns and provided clear, thoughtful solutions. I truly appreciate her patience and professionalism. Excellent service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This has been a very helpful app for us to deal with engraving options. The price is reasonable and the support has been excellent! We recently had an issue with a couple option sets and support was terrific about resolving quickly.

Using app

7 months

Total reviews

5

Average rating

4.6

5 / 5 Share

April 21, 2025

I was having issues accessing my created templates, hopped on to the online chat and spoke with Gemma. She was able to assist me and resolve my issues with ease. It all working again! Fantastic customer service! The Globo Apps are fantastic and a must have!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2025

This app is great! We use the Premium Plan, which has everything we need to make product customization a very straight forward process for the customer when making a purchase. It's also very easy on the admin side to set up. Their customer support is also the best! Steven got right back to me (like within 5 minutes) with the solution to my question. I also have a very specific color-scheme for my site, and support was able to accommodate by adding custom CSS for me multiple times. If you plan on selling custom products on your site, I could not recommend Globo Product Options more!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2025

Great app, full functionality and very helpful customer service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2025

Rosie was great at helping solving an issue

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2025

We’ve had a great experience using Globo Product Options for our Shopify store. The app is powerful and covers all the advanced needs we have — from conditional logic to custom add-on pricing and image swatches. A special thanks to Helen from the support team — she was incredibly patient, professional, and helpful throughout the entire process. She took the time to understand our needs and guided us step-by-step until everything worked perfectly. Globo is not just a great app — their team makes it even better. Highly recommended!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

I asked a question and it was answered honestly, and then they even went as far as trying to find a way from within my Shopify to make it happen. They could have just dismissed my quandary (as many others did before my finding globo product options) and moved on, but they took their time and went above and beyond what anyone else has done. Even though we are in different time zones, the communication was so transparent I knew that my messages were received and would be attended to during their business hours - which is more than I can say for a lot of other apps I communicated with. Although we were unable to find a way to make my impossible ask a reality, I am now a loyal customer. The app's features make it easy to list items, and integrate to Shopify - which makes me a loyal customer. Honestly, the communication was excellent, and the customer service was the best I have experienced since bringing my business to Shopify.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

Great app very easy to use and gets good results. customer service is EXCELLENT. I asked a question on how I could include customers options on invoices and they went out of their way to fix it for me. Little Helen deserves a special mention for how well she handled my request and followed it up

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 18, 2025

We have been using this app for about 3 years now. There have been solid improvements over that time span, and any time we have ran into an issue their customer service has been very prompt getting it figured out for us. Would recommend if you are in the need for this type of app.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

je trouve cette application très bien construite et le service d'aide est au top, très bons conseils et prise en charge

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2025

Very quick service when you need help! (Thank you Helen!)

Store

NUTSOF

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Globo APP has been a great APP to use. We use the product options and have used other apps, but nothing compares to this one. Its very easy to use and have alot of custom options. Product support is also very responsive when any assistance is needed. HIGHLY Recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2025

I am loving this so far, it is giving me all the options I am looking for and it is so easy to use! When I knew what I wanted but couldn't figure out how to make it happen, the chat support was amazingly helpful!! I highly recommend using this to help streamline your website! Helen and Grace both helped me today and honestly made my life so much easier! I appreciate all the care and support

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

This app finally gave us the product variant options we needed. The customization is great with nearly unlimited options. We had an issue with implementing the app, which had to do with a specific coding our theme used. I contacted their support team, and not only did they immediately respond during off-business hours, but they fixed all of our issues within minutes. Superb customer support. We will be using Globo for as much as we can. Outstanding app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

El serivio es muy bueno y la atención al cliente rapida

Using app

10 months

Total reviews

1

Average rating

5.0