All reviews

Rating Breakdown

  • 5
    90% (267 ratings)
  • 4
    4% (13 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

Feb. 1, 2017

Very good app! It had exactly what i was needing, had a few bumps in the beginning but the support team sorted it out under 24 hours. I would recommend this app to any one who needs product option customization.

Store

Maosnj

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2017

It's kind of hard in the beginning navigating around the app, but called and emailed tech support and they were awesome! It even took me all day but they worked with me every step of the way. This app was a great asset to my online store!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2017

I would have given this app a 3 or a 4 just because the amount of effort it took figuring things out. However as soon as I reached out to W3 with questions they really were very supportive, quick responses and helped me out with a lot of complex situations, turning this app into exactly what I wanted for my shop. I had already tested lots of product customizers and this one really is simple but effective. I still don't think its PERFECT as it does still have loading issues due to my location (takes some time to load) and there are still a few features missing that I would have loved seeing. But W3 is constantly at work improving their apps.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2017

This is the 4th app for personalization and it is also the best. It is easy to set up and convenient to use. It has taken a couple of hours to get the personalization added correctly to each of my products. Customer service is top notch.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2016

Perfect for add on sale options and really flexible. Fantastic customer service too. Worth every penny!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2016

Great app. Very flexible to customize. Easy Installation. The support team doing a great job in guiding and setting up customizable options. Thank you...

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2016

This has proven the best program on shopify if you are a retailer with products that need many different kinds of options, some required, some optional, some text boxes needed for measurements, etc. The interface also makes it easy to attach more than 1 product to the set of options instead of having to edit each individual product. From a customer stand-point, the design and interface is easy to choose and see the added prices for different options, etc. Finally, their customer service has been a huge help! I had entered code incorrectly and they went in and made the fix for me for no charge. I highly recommend W3 as your options editor.

Using app

2 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 4, 2018

So far so good! Great way to bundle my necklaces with a choice of chain Update: App works great. I have no complaints. Only thing on my "wish list" would be to add photos to the options. But for the price it can't be beat.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2016

Amaziingly flexible and robust app - and amazing support from the W3 team.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2016

Customer support is nothing short of AMAZING. Everything works as it should.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 29, 2016

This app is wonderful & functions straight out of the box. It's resolved all of our "variant" / customisable product issues (an area where Shopify really lags behind) & even inspired us to add a few new products, just because we can (those conditional fields are so useful!) Brad, Jason and the support team really went above & beyond to help out with a (very specific) request we had for our store - added a minor code tweak for us & got it done within 24 hours. Amazing service. Cannot recommend this app enough.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

Highly recommend the Custom Product Options app from W3 Trends. Been using this app for years...without the app we could not offer dog coats to our customers in all the colors and sizes we make. The Custom Product Options also lets us offer other dog coat options. Most importantly, we are able to require customers to provide detailed measurements that allow us to customize the fit of our dog coats to the unique physique of a customer's dog. Being able to duplicate and modify the field groups really saves time. From time to time, unusual situations have come up and I have received timely and helpful support!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2016

Exactly what I was looking for without charging extra for each of the things I needed like conditional logic for my listings. I use a lot of customization in my pet items and needed something they could easily fill out in the listings without having to supply all the information in the notes on check-out. I had a little trouble as my theme didn't have all the coding but the guys helped me out immediately and with amazing customer service! Definitely will keep this one around for a long time! Thank you W3!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

This app is worth every penny. We've been using Custom Product Options for about 5 years and could not be more pleased. Every item we make is custom and requires a TON of information. Custom Production Options allows us to offer our customers convenient drop-down boxes, radio buttons, and text inputs where we need them. The conditional logic also allows us to ensure only the options needed are presented to the customer. Each time we've reached out to the developers for help, they responded quickly and we're very helpful. We're SO thankful for this app and the developers.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2016

I have a heavily modded website and for weeks I was trying to find just the right app that looked and acted the way I wanted it. Jason from W3 made the customization exactly how I imagined it to be, and even though it took us some mails to figure out the details - everything was done in less than 6 hours. We will be happy to work with W3 in the future. Regards Sofus Wilms www.min-vin.dk

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2016

It took a while to figure out because the video tutorial doesn't go in depth but after I emailed a couple of questions and played around with it I found it easy to use and so far has been able to accommodate my needs.

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 1, 2016

Great customer support! Great app! Just what we needed.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2016

I looked long and hard for just the right app to add custom product options. I tested a few and found this one great for my needs and easy to understand. Great support too.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2016

This app is fantastic and is exactly what I have been looking for. My store provides customers with both stock, and custom graphic assets, so this app provides customers with a convenient, one-page experience where they can input their project needs and tell us details about what they'd like. If you want to see the app in action, check out the page on my website: https://imagibazaar.com/collections/custom/products/custom-iconography?variant=26381085385

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2016

App works great! We have many different product lines with multiple product options and I was able to organize them perfectly. Had a few questions and support responded back very quickly with solutions. I would recommend this app.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0