W3  Custom Product Options for Shopify

W3 Custom Product Options

Add unlimited product options! Now with live product preview!
Rating
4.8
Feedback
174
Reviews
Chart
#2,930
Shopify

All reviews

5 / 5 Share
Aug. 28, 2023

Great company with great products and amazing service. Always quick to respond and solve any little issues that have popped up.

Store Using app Total reviews Average rating
My Wedding Favors Almost 4 years 3 5.0
2 / 5 Share
July 3, 2023

It's fine when it works, but sometimes it will not show anything, and it's a bit stressful not to have that complementary information when needed. But when it works, it's great. A little consistency or help with a human could be a good leap forward.

Store Using app Total reviews Average rating
Developer Reply

I am sorry that you are not happy with the app. Just for the record, we only have human support. No bots, no AI, no automated support, and each of your tickets were responded to within 10 minutes of the initial request when it was made during our business hours. For the last couple of tickets you submitted, it looks like we requested additional information from you, and we never received a reply. Please follow up at [email protected] if you still need assistance, and we will be happy to address your concerns. We hope to hear from you soon. Thank You

5 / 5 Share
April 5, 2023

I didnt end up using this app. But im leaving 5 stars for customer service! they were quick and very helpful.

Store Using app Total reviews Average rating
PrankPackage.com 32 minutes 4 5.0
5 / 5 Share
April 4, 2023

Highly professional, articulate communication, quick execution and very patient with customers. I am so pleased with this app and the extra service that was provided in customizing the app for our site. I highly recommend this app!

Store Using app Total reviews Average rating
L'Atelier Global 4 days 8 5.0
5 / 5 Share
March 20, 2023

App works well once it's set up and the customer service is excellent. Immediately responsive and always looking to fix the problem.

Store Using app Total reviews Average rating
Bladetech Hockey About 4 years 2 4.5
4 / 5 Share
March 28, 2023

We decided to use W3 Custom Products for the creation of mechanical assemblies. We are early in the process of migrating to Shopify but so far all of our testing supports W3's documentation . Their support has been fabulous. I've had to reach out 3x and I have received answers quickly. My most recent encounter had to do with a mistake I made and I received all the information I needed to correct my mistake. The application is easy to setup and the imagizer feature was a real win for us. WE are very pleased with the product.

Store Using app Total reviews Average rating
m2-corp 7 months 1 4.0
5 / 5 Share
March 3, 2023

The app has been working well & my tech support experience was amazing. I'm truly grateful for their five star customer service, highly recommend!

Store Using app Total reviews Average rating
Shaka Packs About 1 year 1 5.0
5 / 5 Share
Feb. 23, 2023

We have been working with Custom Product Options for many years. The product is fantastic, very user friendly and the tech support quick and thorough. I am thrilled and hope to continue working with this company and this app for many years to come!

Store Using app Total reviews Average rating
Crystal Imagery Almost 5 years 3 5.0
5 / 5 Share
Feb. 17, 2023

I have worked with a number of app developers and I rarely write a review. These folks exceeded my expectations so I had to chime in with a note of thanks. They are real pros and it's a pleasure to work with them.

Store Using app Total reviews Average rating
Riverdale Yacht Club 1 day 1 5.0
5 / 5 Share
Jan. 20, 2023

We have used Custom Product Options for a couple of years now and it has been a fantastic app for our website, I am not great with IT and I can use it with ease and we have recently had an issue ( no fault of Custom Product Options ) but our own team and they very quickly jumped to help and have sorted the issue out, great company and excellent customer service.

Store Using app Total reviews Average rating
Sugarfinery London Limited Almost 2 years 1 5.0
5 / 5 Share
Jan. 7, 2023

GOODBYE PRODUCT VARIANTS!!! CPO allowed me to get rid of product variants - which were causing so many issues for my store. The new CPO app is really a game changer - it makes life so much easier for us. Plus, running upgrade product reports are much easier. IF VARIANTS ARE CAUSING YOU PROBLEMS, THIS APP SOLVES IT!!!!!!!! THANK YOU W3 TRENDS!!!

Store Using app Total reviews Average rating
HaloidRadios.com 2 months 3 5.0
5 / 5 Share
Jan. 5, 2023

I've had Custom Product Options installed for about a year now. Cannot fault the app or the service provided by the team. There's been numerous times I've called upon the help of the developers for various reasons (never for a fault of the app). They are so quick to respond despite being on the other side of the world to me! And they always nail it first time around! So pleased I stumbled across this app, it makes my online store function exactly as I need it to! Cheers guys!

Store Using app Total reviews Average rating
The Cheers Co. About 2 years 4 5.0
5 / 5 Share
Nov. 30, 2022

I loved their support. They even went above and beyond when I couldn't figure it out and did it for me. Just be nice and descriptive about what you're trying to do they want to help you make it work.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 28, 2022

This app has been consistent the past 3 years and works perfectly. Whenever we had questions or needed some assistance the support is the best!

Store Using app Total reviews Average rating
Done With Women Over 3 years 3 5.0
5 / 5 Share
Nov. 16, 2022

Absolutely amazing. I'm using Sense theme so asked the team to install the app manually. It was done within 10 minutes and every tiny thing I wanted changed/edited was done incredibly quickly. Absolute stars, thank you!

Store Using app Total reviews Average rating
Manor+Breeze 21 days 2 5.0
5 / 5 Share
Nov. 1, 2022

I have used this app for several years and it rocks. The customer support is tremendous. It has helped our company grow by providing tons of options to our customers. Thank you W3

Store Using app Total reviews Average rating
Planet Tone Over 3 years 5 5.0
5 / 5 Share
Oct. 22, 2022

Diese App ist preisgünstig und unfassbar leistungsstark! Sehr viele Möglichkeiten, die conditional logic zu organisieren, Preise hinzuzufügen etc., das Ganze zu einem unschlagbaren Abo-Preis der App. Ich wollte, dass die App schneller lädt bei aufrufen der Produktseite, habe dem Support geschrieben, sie haben mir sofort geholfen und das für mich programmiert. So einen Service habe ich selten erlebt. Die Benutzeroberfläche ist einfach und verständlich. Man kann leicht Überschriften wählen und das Design passt sich optimal an das Shop-Theme an. Danke

Store Using app Total reviews Average rating
Bassaffine 3 days 1 5.0
5 / 5 Share
Oct. 5, 2022

Great customer service. I don't have much experience with the app performance yet. However, the customer support has been really great with very quick responses and solutions to my questions. With the free trial and efficient services, it's a no-brainer to at least TRY this app out! Thank you W3trends team!

Store Using app Total reviews Average rating
lastchancetextiles 2 days 2 5.0
5 / 5 Share
Sept. 21, 2022

This app has been a life saver for our company. We have very specific products with a lot of personalization. Custom Product Options has given us the opportunity to positively communicate the needs of the shopper when they are trying to purchase. We would be lost without this APP. Highly recommend.

Store Using app Total reviews Average rating
Love Leigh Gift Co. About 4 years 2 5.0
4 / 5 Share
Aug. 26, 2022

Absolutely fantastic custom service! I'm based in Australia and the Customer Service Team were on hand sometimes in minutes of me emailing. I asked for a lot of detail and they really came through, Thank you!

Store Using app Total reviews Average rating
MABROOKATIONS® About 1 month 1 4.0
Previous Page 2 of 9 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.