W3 Custom Product Options
Add unlimited product options! Now with live product preview!
Rating
4.7
feedback
178
chart
#4,826
All reviews
Aug. 28, 2023
Great company with great products and amazing service. Always quick to respond and solve any little issues that have popped up.
July 3, 2023
It's fine when it works, but sometimes it will not show anything, and it's a bit stressful not to have that complementary information when needed. But when it works, it's great. A little consistency or help with a human could be a good leap forward.
I am sorry that you are not happy with the app. Just for the record, we only have human support. No bots, no AI, no automated support, and each of your tickets were responded to within 10 minutes of the initial request when it was made during our business hours. For the last couple of tickets you submitted, it looks like we requested additional information from you, and we never received a reply. Please follow up at [email protected] if you still need assistance, and we will be happy to address your concerns. We hope to hear from you soon. Thank You
April 5, 2023
I didnt end up using this app. But im leaving 5 stars for customer service! they were quick and very helpful.
April 4, 2023
Highly professional, articulate communication, quick execution and very patient with customers. I am so pleased with this app and the extra service that was provided in customizing the app for our site. I highly recommend this app!
March 20, 2023
App works well once it's set up and the customer service is excellent. Immediately responsive and always looking to fix the problem.
March 28, 2023
We decided to use W3 Custom Products for the creation of mechanical assemblies. We are early in the process of migrating to Shopify but so far all of our testing supports W3's documentation . Their support has been fabulous. I've had to reach out 3x and I have received answers quickly. My most recent encounter had to do with a mistake I made and I received all the information I needed to correct my mistake. The application is easy to setup and the imagizer feature was a real win for us. WE are very pleased with the product.
March 3, 2023
The app has been working well & my tech support experience was amazing. I'm truly grateful for their five star customer service, highly recommend!
Feb. 23, 2023
We have been working with Custom Product Options for many years. The product is fantastic, very user friendly and the tech support quick and thorough. I am thrilled and hope to continue working with this company and this app for many years to come!
Feb. 17, 2023
I have worked with a number of app developers and I rarely write a review. These folks exceeded my expectations so I had to chime in with a note of thanks. They are real pros and it's a pleasure to work with them.
Jan. 20, 2023
We have used Custom Product Options for a couple of years now and it has been a fantastic app for our website, I am not great with IT and I can use it with ease and we have recently had an issue ( no fault of Custom Product Options ) but our own team and they very quickly jumped to help and have sorted the issue out, great company and excellent customer service.
Jan. 7, 2023
GOODBYE PRODUCT VARIANTS!!! CPO allowed me to get rid of product variants - which were causing so many issues for my store. The new CPO app is really a game changer - it makes life so much easier for us. Plus, running upgrade product reports are much easier. IF VARIANTS ARE CAUSING YOU PROBLEMS, THIS APP SOLVES IT!!!!!!!! THANK YOU W3 TRENDS!!!
Jan. 5, 2023
I've had Custom Product Options installed for about a year now. Cannot fault the app or the service provided by the team. There's been numerous times I've called upon the help of the developers for various reasons (never for a fault of the app). They are so quick to respond despite being on the other side of the world to me! And they always nail it first time around! So pleased I stumbled across this app, it makes my online store function exactly as I need it to! Cheers guys!
Nov. 30, 2022
I loved their support. They even went above and beyond when I couldn't figure it out and did it for me. Just be nice and descriptive about what you're trying to do they want to help you make it work.
Nov. 28, 2022
This app has been consistent the past 3 years and works perfectly. Whenever we had questions or needed some assistance the support is the best!
Nov. 16, 2022
Absolutely amazing. I'm using Sense theme so asked the team to install the app manually. It was done within 10 minutes and every tiny thing I wanted changed/edited was done incredibly quickly. Absolute stars, thank you!
Nov. 1, 2022
I have used this app for several years and it rocks. The customer support is tremendous. It has helped our company grow by providing tons of options to our customers. Thank you W3
Oct. 22, 2022
Diese App ist preisgünstig und unfassbar leistungsstark! Sehr viele Möglichkeiten, die conditional logic zu organisieren, Preise hinzuzufügen etc., das Ganze zu einem unschlagbaren Abo-Preis der App. Ich wollte, dass die App schneller lädt bei aufrufen der Produktseite, habe dem Support geschrieben, sie haben mir sofort geholfen und das für mich programmiert. So einen Service habe ich selten erlebt. Die Benutzeroberfläche ist einfach und verständlich. Man kann leicht Überschriften wählen und das Design passt sich optimal an das Shop-Theme an. Danke
Oct. 5, 2022
Great customer service. I don't have much experience with the app performance yet. However, the customer support has been really great with very quick responses and solutions to my questions. With the free trial and efficient services, it's a no-brainer to at least TRY this app out! Thank you W3trends team!
Sept. 21, 2022
This app has been a life saver for our company. We have very specific products with a lot of personalization. Custom Product Options has given us the opportunity to positively communicate the needs of the shopper when they are trying to purchase. We would be lost without this APP. Highly recommend.
Aug. 26, 2022
Absolutely fantastic custom service! I'm based in Australia and the Customer Service Team were on hand sometimes in minutes of me emailing. I asked for a lot of detail and they really came through, Thank you!