All reviews

Rating Breakdown

  • 5
    91% (161 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 100% (176)
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5 / 5 Share

July 19, 2017

If you need "conditional options", choose this app. Clean, simple, and a fraction of the cost compared to the expensive competitors. Fast customer service if you have any trouble installing the app! Thanks!

Using app

About 24 hours

Total reviews

5

Average rating

4.2

4 / 5 Share

July 17, 2017

Très bonne application ! Les options proposées par shopify directement, avec le thème que j'ai choisi pour mon site, ne suffisaient pas pour gérer la vente de mon produit. J'ai trouvé cette application de customisation de produit qui conviens tout à fait à mes attentes et qui permet d'ajouter une plus-value sur mes produits. IL FAUT CEPENDANT PREVOIR QUE LE DEPLOIEMENT DE CETTE APPLICATION DEVRA ETRE FAITE PAR W3 (25$ supplémentaire). En effet le fait de devoir modifier des lignes de code HTML n'est pas trivial pour tout le monde et qui plus est si votre site internet est construit autour d'un thème personnalisé. Cela dit, le service après vente (le support) est réactif, disponible et prendra le temps d'adapter l'application pour votre site web sans coût supplémentaire (jusqu’à maintenant pour moi). Je suis, pour le moment, tout à fait satisfait de cette application et la recommande volontiers.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

July 14, 2017

BLOWS BOLD AP AWAY! We have been fighting and searching high and low to find an ap that allowed us to offer more options than Shopify's ridiculous cap of 100 variants. We tried Bold which is one of the largest AP companies on shopify and their options ap was NOT even formatted for mobile devices..WHAT THE HELL? I mean 82% of our customers shop and buy on mobile devices. 2. This ap is super super simple to use and integrated into our store theme with no problem. They offer a professional instal for only $25.00 WELL WORTH the money to get it done quickly and correctly. 3. At only 8.99 a month the Price is unbelievably fair for what you get! 4. This allows us to offer value package and bundles to our customer they they can choose from say 10 different options plus they can also customize their own shirts, hats and bundles as well as offering personalization on stickers and engraving on key chains ect. 5. GAME CHANGER for us! Now instead of having pre set value packages they can now choose from countless options and this drives revenue way up. We have been using it for less than 48 hours and already seen a jump when we offered the product options on several of our packages. I highly recommend this ap simple easy and best of all it WORKS the way it's supposed to!!!

Using app

3 days

Total reviews

10

Average rating

3.8

5 / 5 Share

June 22, 2017

Extremely good service and very helpful as you know most apps always have slight issues and brad helped me Perfect the app for my website free of charge and won a long term customer. Multi currency was no issue with all the added prices and a much cheaper option then the others you cant go wrong here. HIGHLY RECOMMENDED!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 21, 2017

These guys are extraordinary with their responsiveness to issues (even when it's my own blunder)...professional, courteous and timely! AND their product ROCKS...does just what we needed it to do. AWESOME

Using app

About 6 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

June 3, 2017

Super quick customer support!!!

Store

Nami Ph

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Incredible customer service and I could not be more satisfied!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

I love this app, it helps me add as many variations as I need, the support team was amazing, with quick help even with issues that were not their responsibility. thank you!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2017

Hewn & Forged approved! Very responsive customer support!! I needed a bit of help getting the app installed on my site and it was done in about 15 minutes for a nominal fee. Custom Product Options is super easy to use and has the functionality for a business like ours. Thanks guys!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

This app has allowed us to create all the complex personalization features for our custom wine box products. The interface is easy to use and well designed. The support team always responds quickly to questions and are overall very helpful.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2017

Great app, unbelievably helpful support. Was having an issue that Shopify tech support though was related to this app. Turned out that it wasn't related to the app at all, but Brad figured it out and fixed it for me anyway! Wow!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2017

Works very well and integrates nicely into Shopify. We've been using this product live for about three months now.

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

March 13, 2017

Poor application. Terrible service. The application showed a price different from the price of the product and also, did not add it to the car. We have lost payment for that product and the developer does not want to acknowledge their error. The developer has just corrected the difference between the price that was displayed on the web and the actual price of the product to our order, but we are responsible for not synchronizing the ap when we had never changed the price. The most unfortunate thing is that it states that since we have not been charged with the installation of your app, they can not give back to us what they have caused us to lose. Shopify should analyze the continuity of this company. They should not treat a customer so badly.

Using app

About 1 month

Total reviews

6

Average rating

2.8

5 / 5 Share

March 13, 2017

Great app! Works perfectly for what I need. Service was excellent too. They were able to make a change I needed in order to get it working perfectly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2017

This app is awesome! Very easy to use and customer service is great too! I had nother one for months, it was much more expensive and complicated...

Using app

About 4 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

This app has been a watershed for our shop as we try to streamline our custom ordering process. It allows us to capture line item properties, build logic into the product listings and charge extra for options. It does require some integration testing and modification to notifications and invoices to properly show the extra information but the support team at W3 has been super helpful, responsive and have solved all of our issues. We evaluated other solutions first, but we found this to be the best option available for Shopify by far and the price is very reasonable. Update 11-2-2018: We updated our theme to the latest version and needed some help updating the custom product options. Within 1 hour of contacting the team at W3 Trends, we had everything fixed. I cannot recommend them highly enough. Thanks for being awesome!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2017

Great stuff. With colour Swatches heaps of options and most importantly conditional logic this app is perfect for us. Support is great, really helpful and always get it right. Thanks.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2016

Great app. Very flexible to customize. Easy Installation. The support team doing a great job in guiding and setting up customizable options. Thank you...

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2016

This has proven the best program on shopify if you are a retailer with products that need many different kinds of options, some required, some optional, some text boxes needed for measurements, etc. The interface also makes it easy to attach more than 1 product to the set of options instead of having to edit each individual product. From a customer stand-point, the design and interface is easy to choose and see the added prices for different options, etc. Finally, their customer service has been a huge help! I had entered code incorrectly and they went in and made the fix for me for no charge. I highly recommend W3 as your options editor.

Using app

2 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 29, 2016

This app is wonderful & functions straight out of the box. It's resolved all of our "variant" / customisable product issues (an area where Shopify really lags behind) & even inspired us to add a few new products, just because we can (those conditional fields are so useful!) Brad, Jason and the support team really went above & beyond to help out with a (very specific) request we had for our store - added a minor code tweak for us & got it done within 24 hours. Amazing service. Cannot recommend this app enough.

Using app

6 months

Total reviews

1

Average rating

5.0