All reviews

Rating Breakdown

  • 5
    86% (1,068 ratings)
  • 4
    5% (61 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (75 ratings)

Reviews with Text

  • 98% (1,223)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2026

I had a fantastic experience with SC Product Options. I needed help to handle complex picnic box selections and pricing, and the support was top-notch. Saro was incredibly helpful, kind, and patient throughout the entire process. They made sure my setup worked perfectly. Highly recommend this app and their wonderful customer service team!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

App works great and the customer service is excellent. If you have any questions or issues that you need resolved just use the chat feature to contact support and they will take care of anything you need right away.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Works as expected. Great customer support!

Using app

3 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Jan. 7, 2026

Terrible support and very complex unnecessary steps to change options once set up

Using app

Almost 8 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 18, 2025

Great app for adding additional options to our product pages. The support has been great the few times I've had questions as well. Would recommend!

Store

Bad Dad

Using app

About 1 year

Total reviews

4

Average rating

5.0

3 / 5 Share

Dec. 2, 2025

Works as expected for single products - incompatible with Shopify Bundles, nor is it in their roadmap.

Using app

5 months

Total reviews

1

Average rating

3.0

4 / 5 Share

Nov. 17, 2025

They were very helpful trying to customize the app for me, even though they were limited by Shopify policy.

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 12, 2025

Great app and have been using for many years. The customer support is also very good, and they respond quickly and fix any issues you have quickly. Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

The fix to the app was made very quickly the communication throughout was great!

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Store

Eargasm

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Vishal was very efficient at installing the app on our new theme. It was done in a matter of minutes!

Using app

About 10 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 29, 2025

APP IS CONSISTENTLY CRASHING. RESPONSE ARE VERY SLOW. IT DOES AFFECT SALES NEGATIVELY AND TODAY AS I WRITE THIS REVIEW, I GOT LOST IN THE JUNGLE BECAUSE THEIR APP IS NOT LOADING AT ALL AND NO ONE IS RESPONDING TO EMAILS, CHATS, AND ALL THE COMMUNICATION CHANNELS THAT THEY HAVE.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 29, 2025

Great customer support! Any issue I have they tend to immediately.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Great customer service!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I contacted support several times to reproduce a very simple feature. At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly. I agreed, gave them access to my store, and waited several days. Result: nothing was done. Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning. After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”), they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests. In summary: The team made me waste a lot of time with contradictory information. No solution was ever implemented, even though my request was crystal clear. The app is very slow to load (over 10 seconds per page). The support team makes promises they don’t keep. I strongly advise against this app until it becomes more stable and the support team acts more professionally.

Using app

1 day

Total reviews

2

Average rating

1.0

4 / 5 Share

Oct. 3, 2025

Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 1, 2025

We are loving the functionality of this app. Exactly what we need.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Shop Circle support is very responsive and happy to help!

Using app

About 9 years

Total reviews

2

Average rating

5.0