All reviews

Rating Breakdown

  • 5
    86% (1,055 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (25 ratings)
  • 1
    6% (71 ratings)

Reviews with Text

  • 98% (1,208)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2023

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 5, 2023

We are beyond thrilled with the assistance and guidance the Bold team has provided us. Not only does the app fix a long established issue our website has faced, but it has been relatively easy to navigate. Deelen has consistently gotten back to us within a few minutes to hours and has been patient with all of our questions!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

I had Alina from the Help Chat assist me in troubleshooting an issue I was seeing and couldn't solve for myself. She was extremely helpful and resolved my complex issue within 20 mins. Thank you so much Alina.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

We've been searching for a solution for our custom charm bracelet builder for YEARS and have spend at least a few thousand dollars on apps and custom development that never worked out. So, when I decided to try out the Bold Product Options app my expectations were pretty low. Well, they BLEW ME AWAY. JP and the team set up everything for us within a few days and it's a game changer. BOLD APPS for life!

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 15, 2023

Deelen was very helpful and prompt when it came to helping me sync my products with the app. I felt like I was in good hands when it came to using the app with my store.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Ahmed was Extremely helpful in setting up on my theme. Responsive if questions are asked. Any issues were resolved very quickly.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2023

Deelan was great in helping out with solving our layout issues and very quick to reply when additional help was required!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

I definitely recommend this app, the customer service is very helpful, they help fast and are very friendly and efficient!

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

March 22, 2023

I've had a great experience with this app so far for my apparel shop. I offer lots of color and size options and this has made my product pages look great and user friendly. I had a small issue with some options not coming through on orders but chatted with a rep (Jeff - thanks so much!) and got resolved immediately.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

This app is sent from heaven! not only that but the chat support is hands down the best, anytime I have a slight issue, I am connected within MINUTES! Thank you bold, great service and great product that allows me to increate my AOV

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

This app is straightforward and easy to use. I encountered a few issues and reached out to the support team and was helped by Alina, who resolved all my issues in a timely manner and was a great support.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

An absolutely great app that include options that SHOULD be included in Shopify. Always quick responsive support. A must have app if you need custom options on your products.

Using app

Over 5 years

Total reviews

2

Average rating

3.5

5 / 5 Share

March 13, 2023

I had initial issues with downloading the theme. I submitted a ticket and Ahmed helped right away. Quick help and great service providing extra assistance and information.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

We had an issue with the mobile view. I reached out via email and Armin assisted me. After further investigations, the issue has been resolved. Thank you, Armin and team!

Using app

About 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

This is the great app for the options on product page, simple and easy setup, Great support! Resolved all our issues...!

Using app

Almost 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 8, 2023

I have been using the app for several years, never had a problem. Recently I have been working on a new theme, the app developers have been very helpful and very quick to reply. Awesome work guys! Highly recommend.

Using app

About 4 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 13, 2023

I'm satisfied with the service, my problems were solved quickly. Thank you Nitesh for the work!

Store

KUSHTOM

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

I really have to give a huge shout out to Alina! She was awesome in helping me out with my website issues interacting with Bold Product Options. She took the time and patience to explain everything to me and fixed any issues I had promptly! Everything was updated and fixed and I couldn't be happier with the customer service! Thanks again to Alina and Shop Circle!

Using app

About 4 years

Total reviews

1

Average rating

5.0