SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#664
All reviews
Rating Breakdown
July 15, 2024
Bold Product Options helped implement an improved way of a product offering for us. Alina was very kind! She provided clear information and helped get this accomplished quickly. Thank you!/Added 7-15: Again they came through (Haris) with all the help we needed and great customer service!
Nov. 9, 2022
Updating my review. Responsive support, first Installed this app and could not get it to work . Contacted support and they responded very quickly to help get the code installed to the liquid
Thanks so much for taking the time to update your feedback. We are just so happy to hear that the team was able to help resolve your issues in a timely manner. We are always happy to help our merchants with any issues they may be facing. Thanks for choosing Bold!
Nov. 1, 2022
Great for adding in more product options. Just wish they allowed you to add barcode numbers to the product options for scan and packing
Thank you kindly for taking the time to leave your review and feedback. I will most certainly pass along your suggestion to the development team. Suggestions such as yours help uncover features that may be useful to our merchants. Thanks for choosing Bold!
Feb. 9, 2023
Used this app for long. Great support! Professional and friendly. Helped me solved some problems and also helped me configure my options so Im all happy :)
Thank you for your feedback. We sincerely apologize for the frustration this has caused. We’ve made some significant changes to our infrastructure to help provide stability and better serve your needs going forward.
Oct. 21, 2022
This is app is really amazing. It really helped our business and the support is really amazing. They were able to fix the issues very quickly. I LOVE this app
Thank you for the great review! We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing Bold!
Feb. 2, 2023
Alina was wonderful. We have had some issues in the past and Alina was very patient with our process and was very helpful. Her customer service is outstanding and I am very grateful I got the chance to work with Alina. The Bold Products Options App has helped my business see an increase in sales this last year. I highly recommend this app and the customer service will not disappoint you. They are quick to reply and they are willing to work with you and walk you through the process so you feel comfortable getting this new app for your business. Thank you Alina for all of your help! Bold Products Team are very lucky to have you on their team.
Thank you for the great review! We’re so happy to be a part of your store’s ecosystem and support you in your growth. We will be sure to pass along your kind words to Irfan! Thanks for choosing Bold!
Oct. 14, 2022
Although this app isn't the easiest one we use, it works perfectly for us and the customer service is fantastic. Specifically, Irfan was very helpful as we work to update our site to Shopify 2.0.
Thank you so much for your review. We are happy to hear that Irfan was there to help with your updates. Thank you for choosing Bold!
Sept. 19, 2022
5-Sterne an Birpal und das komplette Service BOLD Team. They helped me to solve every problem I had. Beste Regards
Sept. 14, 2022
Great app, gives great support especially Alina! Very thankful for this app. I recommend creating more swatch options for example with numbers instead of colors or images.
Aug. 12, 2022
A little pricey for premium, but it does everything that we need. Works flawlessly. Also very kind customer support, great experience with Deelen.
Aug. 11, 2022
Not only is the app really great, but the service is absolutely incredible. Nicholas helped me on multiple occasions with code issues with a previous app and due to a custom theme. He went above and beyond my expectations and delivered everything in record time. I highly recommend using this product.
Aug. 9, 2022
I've been using this app since 2019 and it has been a game-changer for the customizations on my website! Customer service is always helpful and very quick to resolve my issues. Lately, I was having trouble with add-ons disappearing when a customer used a third-party checkout buttons from the cart page, so I reached out to BOLD for help. I forgot to allow them access into my orders to further investigate but Daniel took initiative to look through my code and saw that I was missing some lines of code that made sure add-ons stayed in my cart even with third-party payment apps, so he added it to a duplicate copy of my theme and told me to check it out before publishing. It worked! So quick to resolve an issue with little back and forth! Thank you!!
Aug. 5, 2022
This app has been a HUGE benefit to us! One of our differentiators is our massive customization offerings, and with Shopify's limitations on variants, we couldn't do what we do without BOLD. Yes the install takes a bit of work because you do need to get their team to help install sometimes, but it's worth it and you get to connect to someone to ensure it's done correctly. The only thing I wish is that Bold didn't make you pay so much for each app. Buying one of their products should give you a big discount on their others but it doesn't. Alina helped me make sure that the installation process was smooth and made me feel confident that If any problems arose the Bold team would be there to help.
July 22, 2022
Love this app and love the customer service. Today, Jeff went well above and beyond! I just moved off an options app to Bold Product Options and the customer service is excellent; responsive and knowledgeable. The app works so much better and looks great on my page!
July 11, 2022
Daniel P with Bold Support was quick to answer my questions and provide me with a solution to keep me moving forward without having to wait at all.
July 10, 2022
Amazing customer service and help in sorting out issues I was having with our store theme. Very helpful team.
June 6, 2022
I’ve only had this app for a few days but out of the many product option apps I’ve tried, this app was able to meet all my needs, almost immediately AND I don’t have to download any other apps for it to properly work. It costs more than I’d prefer to pay however if I don’t have to fight with my website anymore, I’ll happily pay it.
Using app
6 months
Total reviews
2
Average rating
5.0
April 3, 2024
Bold options has been a part of my website for years. Highly recommended. Nitesh is a rock star with great customer service
May 10, 2022
I have been using this app for years. now we updated to a new theme and ran into some problems. But the support of Bold Option App was super quick and helpful to fix all the issues. Now everything rans perfectly again. Thank you for the kind costumer support service
May 5, 2022
I've been using Product Options by Bold for over 5 years. This is a great app and has never failed us. With many variations of products, this app gave us the flexibility to offer hundreds of variations, and is a must for our business. Jeff is right there currently as we're attempting to change from an older, paid theme to a brand new, free 2.0 theme from Shopify.