SC Product Options

June 3, 2020

Great app, it has really helped us by being able to offer custom engraving to our customers. Samantha from Customer support was extremely helpful and quick to resolve an issue we were having.

June 3, 2020

Aryan was Great at his job! Thankyou for helping me and my team with the issues we had! Thankyou so much

June 3, 2020

Love the Bold App! So many capabilities and it works so smoothly. Aryan was such a great help setting this up and troubleshooting anything I needed support with. Thank you Aryan!!

May 27, 2020

Vighnesh, Laurel and almost everybody that i was talking to for help made my day. Not only works this app like a charm, The customer support is out of this world. 11/10 for Bold and the crew!

May 21, 2020

Excellent customer support provided by Vighnesh. Very fast response and scheduled a installation for me.

May 20, 2020

After my website development team set up some initial rules incorrectly and that was causing losses in revenue, I contacted Bold support to help me figure out how to correct the problematic rules and to create a new rule. They followed through and our product options work the way they were intended to and we are not missing out on revenue due to errors any longer.

May 19, 2020

Great App! Love that they offer everything we needed! Very Happy with Bold! The team support is great too! Quick help over chat and fast turnaround on email, especially Rony. Very happy

May 16, 2020

Rony J was a great help and stayed with me the whole time, when we were working through the issue. Very professional, and knowledgeable. Thanks Rony J!

May 14, 2020

Naman and Aryan Sharma where a great help! Great support team! They helped to fix things really quickly!

May 14, 2020

I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!

May 11, 2020

Priyanka was very patient with my lack of knowledge and able to answer all my questions.

May 8, 2020

So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!

May 4, 2020

I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.

Sept. 5, 2025

Very good App and, Very good customer services. Thank You Dentamed USA Your Medical Dental Equipment

May 2, 2020

I started using this app a few years ago and had absolutely no problems. I then switched themes and ran into every problem under the sun. After going through several different people, Rony, Laurel, and Carter were finally able to provide me the assistance I needed. The app is now running smoother than ever and looks beautiful. Thank you so so so much for providing the help I needed to make this app work for my needs!

May 2, 2020

I just started using this app and although a bit confusing at first, it is very easy to use and get set up once you dig in a bit! I've also never had any personal problems with Bold's customer service if you get ahold of them during their actual hours. I think that they might be working remotely, due to COVID, so there is that. I've just recently had Rony help me out and he was about as helpful as one can be!!

April 29, 2020

I needed this APP for my Homepage.. I downloaded it and i was so confused because there was so much things! But it's good that you have great support. Jericho helped me a lot and was really nice to me! Thank you for this great app! And Jericho .. Thank you =)

April 28, 2020

*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me.

April 27, 2020

Great support. I am not very good with technical stuff and Naman on the online chat was very helpful and patient with my questions.

April 21, 2020

We use this app to add a custom monogram on some select products in our collection. Works like a charm and customers love to have their products personalized! Bold Commerce also provides a complimentary install service if you should need. In our case, Michael was very helpful in getting this setup properly because of our custom theme. Thank you to the Bold Commerce Team!