All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2020

Amazing app and amazing customer service from Nir! I spoke to Nir or live chat and he was so so so helpful and helped me out so much! I wish I could have given him a tip! 10/10 service.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2020

Nir helped me a lot with many of my issues. The app does most of the functionality I was looking for.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

Quick response and work from Nir! Highly recommend merchants to use this app if you are looking for complete product customisation

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2020

Just the app I was looking for. Ran into a few issues and the Bold team were on hand to get them resolved for me. Special thanks to Camila and Grant who were super helpful. I would definitely recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

Have been using the app for a while. I had some issues that I needed to address and Rony was great at walking me through and getting everything back up to speed.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2020

Amazing app, amazing very fast and efficient support! I would absolutely recommend these guys! Thank you for all your help! Rony helped me out when I was stuck - Turns out, I'm an idiot

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Great app, it has really helped us by being able to offer custom engraving to our customers. Samantha from Customer support was extremely helpful and quick to resolve an issue we were having.

Store

ETRNL

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

June 3, 2020

Aryan was Great at his job! Thankyou for helping me and my team with the issues we had! Thankyou so much

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2020

Love the Bold App! So many capabilities and it works so smoothly. Aryan was such a great help setting this up and troubleshooting anything I needed support with. Thank you Aryan!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2020

Vighnesh, Laurel and almost everybody that i was talking to for help made my day. Not only works this app like a charm, The customer support is out of this world. 11/10 for Bold and the crew!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2020

Excellent customer support provided by Vighnesh. Very fast response and scheduled a installation for me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

After my website development team set up some initial rules incorrectly and that was causing losses in revenue, I contacted Bold support to help me figure out how to correct the problematic rules and to create a new rule. They followed through and our product options work the way they were intended to and we are not missing out on revenue due to errors any longer.

Using app

5 months

Total reviews

5

Average rating

4.6

5 / 5 Share

May 19, 2020

Great App! Love that they offer everything we needed! Very Happy with Bold! The team support is great too! Quick help over chat and fast turnaround on email, especially Rony. Very happy

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2020

Rony J was a great help and stayed with me the whole time, when we were working through the issue. Very professional, and knowledgeable. Thanks Rony J!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Naman and Aryan Sharma where a great help! Great support team! They helped to fix things really quickly!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2020

I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2020

Priyanka was very patient with my lack of knowledge and able to answer all my questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!

Using app

1 day

Total reviews

2

Average rating

4.0

5 / 5 Share

May 4, 2020

I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Very good App and, Very good customer services. Thank You Dentamed USA Your Medical Dental Equipment

Using app

About 3 years

Total reviews

8

Average rating

4.8