SC Product Options

May 14, 2020

I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!

May 11, 2020

Priyanka was very patient with my lack of knowledge and able to answer all my questions.

May 8, 2020

So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!

May 4, 2020

I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.

May 2, 2020

I started using this app a few years ago and had absolutely no problems. I then switched themes and ran into every problem under the sun. After going through several different people, Rony, Laurel, and Carter were finally able to provide me the assistance I needed. The app is now running smoother than ever and looks beautiful. Thank you so so so much for providing the help I needed to make this app work for my needs!

May 2, 2020

I just started using this app and although a bit confusing at first, it is very easy to use and get set up once you dig in a bit! I've also never had any personal problems with Bold's customer service if you get ahold of them during their actual hours. I think that they might be working remotely, due to COVID, so there is that. I've just recently had Rony help me out and he was about as helpful as one can be!!

April 28, 2020

*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me.

April 27, 2020

Great support. I am not very good with technical stuff and Naman on the online chat was very helpful and patient with my questions.

April 21, 2020

We use this app to add a custom monogram on some select products in our collection. Works like a charm and customers love to have their products personalized! Bold Commerce also provides a complimentary install service if you should need. In our case, Michael was very helpful in getting this setup properly because of our custom theme. Thank you to the Bold Commerce Team!

April 21, 2020

very complete app, had some issues with one of the product options but customer support was able to fix the issue.

July 4, 2024

Great app but also great service. Whenever I have issue they get it fixed right away. Thanks TEAM.

April 17, 2020

Had trouble with the app but Naman was careful and took his time on live chat to help me resolve it. Thanks Naman!

April 15, 2020

I needed a bit of help making a change to my app so I reached out to Bold through chat support. Within minutes Daniel had determined exactly what I needed, made the change for me, confirmed it was what I wanted and then showed me where and how it was accomplished. This was amazing customer support that exceeded my expectations. Thanks Daniel!

April 14, 2020

I'm using the App for the first time and I was sooo confused but Vighnesh with the chat support was very helpful and got me going in about 10 minutes! Great service!

April 14, 2020

This app has saved a lot of time coding, fulfillment and helping us sell more products!! Amazing support behind this product. They have been extremely helpful and responsive. (Thanks Sam!)

April 14, 2020

I am just getting started with these apps and they have been very helpful . Aryan went above and beyond to help.

April 14, 2020

It's great app. With Bold, i can add the customize input to collect my customer's opinion. And i also appreciate Mayank, the guy who help me with this.

April 13, 2020

This team is great. I set up some quite complicated bundles on our store and connected with Chintan, Rick, Samuel, Daniel, Carter, and I'm sure a handful of other members of the Bold team throughout the process. They are always extremely willing to help and ready to jump in. I am so appreciative of them—I probably called Rick at least 5 times with questions during our setup process and he (and the whole team!) was very patient with me.

April 13, 2020

Priyanka with customer support has showed exceptional support and has me excited to be a bold customer. Extremely fast support!

April 8, 2020

Incredibly useful app that runs circles around the integrated Shopify variants / recommended accessories. Plus, Bold has the best customer support in all of Shopifyland.