All reviews

Rating Breakdown

  • 5
    86% (1,067 ratings)
  • 4
    5% (62 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (73 ratings)

Reviews with Text

  • 98% (1,221)
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5 / 5 Share

Jan. 10, 2019

Excellent App - Easily Stylable to match your stores in-build variant selectors. Unlimited customisation and all pulls through nicely at checkout with no problems. No other choice for those that need to apply a complex set of options to their products. Shoutout to Julian and Mona from BOLD who rapidly assisted with implementation and bug-checking/fixing with a very quick turnaround.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized. Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha. Definitely recommend!! d

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

Perfect app for my store! And I was helped by wonderful Ankur with the settings for my site, the best support I ever received! 5 stars for Ankur and the service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2019

So far so good with this app, it's really helped get the options I wanted to offer and made it really easy to do so.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Worked with Shubhneet, Nir, Ankur & Nicholas - helped me with some things I wasn't understanding. great support. issue fixed in minutes. the team is incredible.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2018

Decent product, but what really strengthens the offering is the customer support. Very helpful team over there, and a shout-out to Mona in particular!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2018

Samuel helped me with the layout of the product options on my new store. Excellent communication and service! Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2018

Great app, had some recent issues and Harpreet took care of it right away for me via live chat! great support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2018

We're now offering gift wrap options on products where it's helpful to customers buying their chess sets on ChessHouse. Thanks MC and Rick for helping make sure it was installed right for this first Bold option!

Using app

4 months

Total reviews

12

Average rating

4.4

5 / 5 Share

Dec. 13, 2018

Bold helped us install and configure the product. It works great and the customer service was responsive and met our needs. Great job BOLD and Alexa in Merchant Success!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

So far, so good. We has one issue so far and Nir helped me out with it. Thanks a bunch for all the help.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

Using app

About 8 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 12, 2018

I am still learning, but really happy with the service so far! When you chat with them, the little BC ninjas go all out to help you! Today I got Rony and he literally walked me through everything and I feel more confident now! I wish I could give 6 stars for the service I got today! ****** Thanks Rony!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2018

Bold Product Options provides us with the ability to customize - and upsell - options to our products at safeguardian.com. Additionally, we love the flexibility to add check boxes and customer info boxes when additional information is needed. Takes a bit of time to understand how it works (creating options and then assign them to products or product groups but our experience is that Bold offers EXCELLENT support. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

Nir has been really helpful in customizing things and helping us out with creating new options . really good app to use only thing they need to work out sync internal to be reduce to 24 hrs rather then 7 days so people who are creating new SKU everyday don't have to manually sync them.

Store

Renewd

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

We used this app to create an enrollment form with a few priced options. It was very easy to use although we had a little issue during the setup. Val from the support team was great, she responded every email very quickly, fixed the issue for us and was super patient and nice every step of the way!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

Great APP!! When I have questions or if an issue arises MC usually handles all my tech support via email. She does a great job communicating and handling up on business. Their live chat feature is great! Their live chat rep Rony just walked me through the painstaking task of trouble shooting with ease. Im proud to have Rony and MC on my team :) Great work!

Store

Mag-Bar

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

Great app! Makes life easier. Now we are able to have customizable products on our website! Thanks to Cody, Guri and Scott for helping me today!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :) Happy Customer.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Currently trialling this app, needed assistance and got it immediately. Was sorted within a minute. Great support and customer service which is so important for business. Absolutely excellent thank you Tony. Gives us confidence to go from trial to subscription.

Using app

1 day

Total reviews

2

Average rating

5.0