All reviews

Rating Breakdown

  • 5
    86% (1,067 ratings)
  • 4
    5% (62 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (73 ratings)

Reviews with Text

  • 98% (1,221)
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5 / 5 Share

March 6, 2018

Amazing service by Cole and Shubhneet! Went above and beyond and helped us very quickly.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2018

Bold Apps has been extremely helpful in setting up my shop. They have responded to all my requests very quickly and implemented what I wanted in my shop. I am very pleased with Bold Apps and the product options. Thank you.

Store

Abiza 2

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

This is the best options app by a LOOOOONG shot. The support team is great, and you can add just about any and every option you can think of. The app autogenerates hidden variations of products so you don't have to manage them yourself. I can't recommend this app enough!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

We've just started using the Product Options app and so far have been very impressed.... the setup was easy, learning the program was quick and easy, and performing the actions is very simple and straightforward even for someone who's not extremely tech savvy such as me! Great app and their customer service was outstanding! Wayne- beaukisses.com

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Great app, and great support especially from Wally, Shubhneet and Alexa. This is our fifth BOLD app. WE LOVE BOLD at RevivSerums.com!

Using app

11 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 22, 2018

I've been using Product Options for about two weeks or so, and I cannot praise this app enough! It's made creating & editing products SO easy - I'm building a Shopify storefront from my current Etsy shop, and this has allowed so much more flexibility in options for my customers. I especially love that I can add fields for customers to fill in right on the product page! Hoping it will help with order processing immensely! I also can't say enough good things about their customer support. I contacted support late Friday night, and first thing Saturday morning MC had emailed me ready to help! She was so quick at solving a couple issues I was having and now everything is running perfectly. Ever grateful for her help, especially on a Saturday! All in all, highly recommend!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2020

I've had this app running on my store for about a year and a half now. We offer up to seven options on a single product and we wouldn't be able to offer that to our customers without this app. It does not work like a standard shopify variant because it adds a product sku to the initial product sku instead of modifying a variant sku. Basically, each BOLD option will show up as a separate line item in the customer's check out page. This works great for us as the options relate to swappable products within a bundle and keeps our inventory system very clean. Having conditional logic also allows us to keep the default options simple for new customers but still allows us to offer advanced options for returning customers offering even more product customization without overwhelming customers. Best of all, however, is their support. They DO NOT nickle and dime you for reasonable customization to their code. Working with one of their support techs is both quick and pleasant. I see no reason to look into other product option apps.

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 15, 2018

We couldn't run our shop luxerozen.nl without Product Options by Bold! The app gives you all the freedom to mold the options to the needs of your shop. But where it really shines it its customer service department. I've been in contact with a few people from Bold and they've been more than willing and able to assist with incorporating Product Options into our shop's theme. And whenever we had a problem, Bold had our backs! Special thanks to Shubhneet, you're a rock star! Rolf Luxerozen.nl

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

The service I received from Bold was the best I have received from anyone I've worked with since replatforming to Shopify. Cole was amazing, super responsive, helpful, answered all of my questions and did everything quickly and accurrately. Beyond impressed - the app is amazing and will allow us to do so much more with our product. Thanks Cole! Great experience.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

Incredible service. Some reviews say the service is awful and I was anticipating bad service based on those reviews, but I would 100 percent say that this company was incredibly helpful in delivering a great customer service experience.

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

This is a great app to expand the product options that you offer and allow for significantly more customer customization. Because of my theme the app wasn't able to self install. Bold took care of the installation (for free) in a few days though. Lawrence was great. A HUGE thank you to MC at Bold! In addition to the installation, MC worked with me (and worked with me, and worked with me) to get the option styling to match. I am very excited to see what the app does for my business!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

I'm loving this app so far and the support help is outstanding! Thanks Cole!

Using app

5 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 3, 2018

Just took a little while to get used to the app. Once you get hang of it. Great app will recommend to a friend. Thank the team.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

Their support team is top notch. They are always timely and responsive with clear and easy to understand directions. Thanks Paul and Alexa!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2018

Fixes a huge limitation in shopify, excellent and prompt tech support too. Highly recommend!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

We have used the Product Options app for our store since we moved our website to Shopify 9 months ago. We are an awards and personalization store, so the need for unlimited options is crucial. Product Options has allowed us to continue to offer just what our customers need. When we were having trouble implementing the swatches function in a way that would work for us, Cole jumped in and helped us customize the app for our needs. He was quick and friendly and exceeded our expectations. Bravo, Bold!! Heather Manager, Awards2You

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

I have been working with Alan on options and product discounts setup. Alan Has done a fabulous job working out issues keeping me updated on progress. I will be switching my map app to Bold next. Thank You for the great app and service. 6 stars . Paul

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2018

Awesome application with outstanding support... no question about it. This app super easy to use and the functionality is great, providing lots of options for customization to your specific needs. All our questions are answered immediately with follow-ups to be sure that all worked out as we wanted.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2018

Great app and customer service! They are super helpful and extremely diligent in order to help you with any issue you could have. Lawrence from Bold Commerce gave the extra mile to resolve our issue. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0