All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Oct. 17, 2018

Great support provided by Nir. I really appreciate help of the support. Its really easy to use and support is always ready to help you to setup the app. Thanks for your co-operation.

Store

Mihenna

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use. Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Rifat gave me excellent customer service! They processed my new request quickly when I needed to install the app onto a new theme I was launching to ensure a seamless transition from one theme to the next!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great app. Made even better with the friendly support. Thanks, Harun and Emir for your help.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

sooooo super helpful and patient, Alexa helped me figure out lots of little tweaks and got me ready to launch!.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

This app is awesome and does exactly what I want! The support is the best I have ever had for any app or theme: although there were some adjustments to do on the app regarding our theme, Shubhneet made all the modifications I required, and it's now working like a charm! If you have products with many required options, just use this awesome app.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

We haven't uploaded this application yet, but upon review it seems to have everything we've been looking for. Nir was very informative and helpful in making our final decision to move forward with trying this app.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

This app is essential to my business. I use it to list options for all the different products I sell. Not gonna lie, it has been a learning curve and I have had some issues. There are a lot of moving parts and certain Shopify features and themes don't integrate seamlessly with Product Options. With that being said, I asked for help and help I did receive. I was blown away by the customer service I received from MC. She personally addressed all my issues one by one. She walked me through how to fix things and had a dev take a look over my listings and make the necessary adjustments. She kept in constant contact with me through the entire process, even on a weekend. I can tell she truly cared and wanted to help me get things working and I really, really appreciate that. The app is now running smoother than ever. All along it has been exactly what I need so I'm very pleased to have it working properly. The swatches are beautiful. Just the right size to show the different prints and patterns. I love that I can keep track of inventory and up charge for premium options. This app is well worth the price for the time it saves me alone. It's fantastic. It's essential. And I love it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

Pros: Very comfortable and well-organized application, has many very useful features and a lot of different kinds of the fields. Cons: price

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I have been using this application to customize the products of my store and it is an excellent option, besides the support is fast and timely. Thank you Rifat for your support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Parminder the Ninja (image picture) was able to complete my issue quickly and painless. I needed to display the varient i added on the top of my products to the bottom of the product. This was done through the chat option, no call or email needed! Thank you.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Awesome APP!!! Exactly what we need and support is amazing. We really appreciate working with Brenden and Cody and the partner team. This allows our customers to order custom products with ease. Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Love this app! It has saved me and made the ordering process for my customers a breeze! As an artist with highly personalized products, it has always been a struggle to simplify my listing pages. The support staff behind Bold Product Options has gone above and beyond anytime I have issues with my shop. Highly recommend :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

I used this app. to facilitate the purchase process as I have a super complicated products. The app. was able to resolve about 80% of my challenges with ease as I'm really dummy when it comes to configuration or learning a new software. The Support was outstanding and professional. If only they have the 20% that I'm missing to have a perfect website. But perfect doesn't exist no?

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

I downloaded this app to be able to add variations to my listing to make the shopping experience better and more customer friendly. I had issues with the beta install and had to contact Guri in customer service for some help getting things up and running. He was great and worked through the issue with me. Five stars for Guri, my chat guru!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

First and foremost, themes matter. Be sure to talk to support and use the professional integration service for your theme and start testing with all of your payment methods to make sure the integration works - we had to escalate to a 2nd Tier programmer at bold to fix. Also check your email confirmations + shipping confirmations & have the bold team fix those to eliminate the "unnecessary" coding ~ the customer really doesn't need that gibberish in their box! We absolutely love this app. & use it on just about all of our products ~ It really works seamlessly, and is an excellent performer.

Store

RodeoH

Using app

About 5 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 30, 2018

Bold Product Options is a user friendly app that is simple to use and works flawlessly. The customer support team is really on top of things. Open a ticket and they will stay after any issues you may have until you are comfortable using it. We turn to Bold apps as first choice when we need any extras stock shopify does not offer.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

I love this product options app!!! Also, Bold installed the app in my theme very quickly, upon request, so I could get started! I needed it because I have a lot of personalized products in my store. The condition feature works perfectly for all of my specialized situations!!! So glad this app was available for customizations...very easy to use if you understand logic/conditional statement flow! Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2018

Rifat helped me with a small issue and was quick and knowledgeable. Bold has great products and great customer service

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2018

I had an issues assigning attributes to a second product. I reached out to support for help and was very surprised how fast they responded with the answer to my questions! This app is VERY VERY expensive, however if this is how they consistently treat their users, then it’s worth every single dime! I am so impressed. *****

Using app

About 1 year

Total reviews

4

Average rating

4.0