All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Oct. 1, 2018

Great App and excellent service! I've been in ecommerce 20 years and am finally pleased to give a good review on service. I've worked with Rifat and Brendan with awesome quick results! Shout out to Shubhneet and Bryson for some flawless and quick changes I needed. You guys rock!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

We have been using this app for over a year and it has yet to disappoint us! Bold helped us get everything set-up and truly answered all of our questions for us over the past year. For example, tonight we were having an issue which customers had messaged us about and GURI (the person I spoke with on live chat) was able to answer my questions and solve the issue in less than 5 minutes! That is service! Thank you again for an awesome product and service!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

We make semi-custom clothing and our basic shirt comes in more than 3000 options. This app is one of the only reasons we are able to use Shopify. Also, since our products are made to order, it is imperative that we are able to export orders to our database as well as Shopify POS - including all the options. This was the ONLY app we could find that allowed us to do so. (Using Xporter by eShopAdmin - they work perfectly together!) My only suggestions would be to enable me to to duplicate an entire Option Set because I have some products that have a single difference from another product and I had to set up a new Set from the beginning. You can add more than one product to the same Option Set if all the options are the same. They did the install and have been very responsive to questions. Do not be put off by the price! It truly is the best Options app out there.

Using app

About 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Super helpful! Rick solved the issue I had with the app!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

The more I work with Bold Commerce and Product Options the more impressed I am. Rony has been especially helpful. We have a complicated store and they've never said: STOP! We can't help you anymore. Bonus points!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

Simply put, without this app, I would not be in business. I recently switched to Shopify from Oscommerce. Under oscommerce I was able to have as many variations as I wanted. However, oscommerce is lacking in many areas, so I needed to switch to a different web host. I chose Shopify, but only after switching realized that I would be limited in the amount of product options I could offer. That would not work, as my customers rely on me for custom made gear, and I can only offer that with lots of options for each listing. I have one product that has almost 2 dozen options, giving you thousands of possible configurations. Needless to say, I panicked. I was not ready for that, and thought I had made a huge mistake switching to Shopify. Anyway, started searching for possible solutions and found your app. To be honest, I was a little disappointed to see that it would cost a recurring monthly fee instead of just a one time purchase, but you have to remember I am coming from an open source shopping cart where everything was free. But I bit the bullet and am glad I did. The way your app organizes all the options is much easier to use than Oscommerce. So, it saves me time in editing and creating new product options. Plus it integrates very nicely with my listings and looks very professional. Without your app, I would have most likely have had to switch to another web host/shopping cart. So, I definitely thank you for this app and my customers thank you. They have been very impressed with my new site and how it is laid out with all the custom options they can choose from.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

I had an issue with using this app after changing my website theme. I reached out to BOLD support who were a really huge help in discovering the problem. Guri, Rose and Charles all chimed in on our conversation and were all super great to chat with. Guri put in an Installation Request for me, and when I had additional questions after the chat ended, Charles was able to answer them for me. Every single person was kind and helpful. Love BOLD support!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

I've been using this app for a few years now and Bols support is always hgelpful (Thank you Guri!) The app is doing exactly what I need (image uploads, option tied with price variations), it is stable and dependable.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

The nesting feature within options is great, as my products require several personalizing decisions. Brenden, Nick, and Guri were awesome teachers as I worked through how to do it. I just wish we could fully copy an option set, then build on it to make a new option set.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

So esy to use and just Charles from support help me, he was amazing and helped me work out how to move to the left of the screen. Thank you so much

Store

XLR8

Using app

8 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

Second store using Product Options. Easily handle some difficult tasks when you need more than the standard software provides. I couldn't be happier with the customer service and tech support. In my opinion Bold Commerce is as good as it gets.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

The product options app is by far the best app on the market for this type of functionality. Very intuitive to use and easy to learn quickly. Very affordable and reliable app since most business rely heavily on its function. Separate from all of that, the best part of the app is the ongoing support and availability from the team. Brenden and Guri on chat support are basically my saviors as they have helped with immediate needs. They get very involved and helped implement and fix the options and conditions I could not figure out. This company is top notch and widely used. Support Team is awesome and quick to respond and escalates issues as needed. Thanks again team. Highly recommend!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2018

Every works like advertised. Very easy to use once installed. I did have some problems with some of the options but MC helped me fix them very quickly even though it was a holiday in the U.S. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Great app, easy installation and great costumer service.We used this app for embroidery options on our products.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Product Options makes my life so much easier to get things done quickly and their service is awesome and they are always willing to help!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Great app! I would highly recommend this app if you have multiple options/variants.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

We have been using Product Options for several years and on two different themes (same website). I've had to contact support multiple times regarding small glitches in code between our themes and Product Options. I feel that they have always responded in a timely manner. Sometimes the person responding to the chat can answer my question but if they can't, they generate a support ticket and get the ball rolling for a quick fix. We have each "next option" populate based on the previous response which is completely do-able with this app. It is time consuming and there was a learning curve at first to set it up but totally worth it, in our opinion. It has resulted in less overwhelmed customers and it makes our website appear more custom.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2018

Just getting started with this app and I am thrilled to be able to have the options that I do. Its great for personalized products and Charles was super helpful in getting me set up. High five to Charles! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2018

One of the BEST apps on Shopify. Also have a really good support team. Thank you Jordan for all your patience and help.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 22, 2018

Ok so, I have been driving myself crazy trying to figure out how to offer packs on my site but only allowing specific options. I spoke to Brenden from Bold and he helped me solve my problem super fast. By far the best support I have had with apps! Thanks Bold

Using app

8 months

Total reviews

8

Average rating

5.0