All reviews

Rating Breakdown

  • 5
    85% (1,055 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,210)
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5 / 5 Share

Nov. 9, 2015

Does what it promises to do. Good and speedy customer service. Thanks Bold!

Store

Doxify

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2015

Great App. Plenty of options and very slick.

Using app

17 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 27, 2015

Hey guys, big thanks you to Holly and Derek for helping getting this app coded on our site. First class service from you guys. Early days for me as I'm new to Shopify but really excited by what this app can do and looking forward to getting my teeth into it.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Without this app I could not do business with Shopify. I own a bakery and we need to have options for all of our products such as chocolate type and color of sprinkles just to name a few. I paid to have them install the app for me and it was worth every penny. Today I had a small issue, I emailed them and within the hour the problem was fixed and everyone that I dealt with (mostly Dex in support) has been nothing but a joy. I recommend them to all of my friends who want to run Shopify sites. Try their apps for a month, I guarantee you will not be disappointed. Priyanka in support rocks!

Store

Cst1

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2015

I installed this app initially with the basic product options and was very impressed with it. I paid to have the code implemented for me, it took a couple of days and I received a nice email confirming it had been done. My requirements grew and I upgraded to the advanced version. Again, I had the code implemented and it was quick and painless. Another nice email. From a functionality perspective, I sat through the video and refreshed my memory by watching it again a few months on. It's logical, easy to use and looks pretty good on the site too. I'm looking forward to getting my teeth into the additional functionality the advanced version offers. One thing I'm really excited about it having the ability for customers to upload an image. Can't wait for this function to go live on the site. I would definitely recommend this product.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2015

Thrilled to have found your app. We were really struggling to find a solution that would work with all the different types of products we carry that required personalization and additional shipping charges. Thank you!

Using app

13 days

Total reviews

20

Average rating

5.0

5 / 5 Share

Sept. 23, 2015

Nice app, technical support helpful in reinstalling after I botched the initial install.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2015

This has truly helped our customers pick their own custom combinations of products and is straight forward and easy to use, love how it works for us too! Happy customers equal increased sales, thanks Bold you guys and gals are helping us in our mission to Glitter the World. Team Lit

Using app

10 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 17, 2015

This app did take a couple of days to perfect (appearance wise) on my website. It wasn't something I could fix myself so I did have to wait on support to get me through some minor appearance issues. But the support team was quick to get back with me and they fixed my problems right away. I do recommend this app, but just be prepared to possibly need some support with certain themes. Until now, I can finally offer my customers an "add a chain" option directly on each product page instead of having to create numerous variants by including different length chains in the prices in the main drop down menu. Much easier for my customers! And a great opportunity to upset to your customers!

Using app

20 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Sept. 15, 2015

Love these guys! When I had some problems they were right there to help me every step of the way. Would definitely recommend!!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2015

The product option app is great. Once installed it runs fairly seamlessly. Allowing our customers to have multiple options above and beyond Shopify's limits is key to our business, and this gets the job done.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2015

We have just started to use bold product options for all our personalised gifts and event decor. A few problems at the start but bold sorted this out straight away. Looking forward to using this option on the rest of our products soon. We now have all the customisation possibilities that we need. The installation is tricky as we started it off ourselves but had to get the pros to do it for us in the end. But well worth the fee. Overall, a decent app for anyone that wants the flexibility of personalisation for their products and easy to use once you get started. So 5* from us!

Using app

2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 10, 2015

Great app with great functionality and the service these guys provide is outstanding!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2015

Great addition! This is a feature that should be baked into Shopify but im glad BOLD Apps stepped up. Makes it somewhat easy to add more complicated custom orders (after a bit of a learning curve) Support has been very prompt, although i had to resort to using their Installation Service to get it working on my theme. Not too pricey however. Their custom builder application is what i might look to in the future. Good job.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2015

great work-around to cover-up for Shopify's short comings on quantity discounts

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2015

We love this app, we think customer experience is super important and want to make sure ours is top notch - we've tried them all and there is no other app that does it as well as this one

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2015

Customer service is great, app is super easy to use and customise!

Store

Ganton

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2015

Bold is simply the best at everything they do! They integrated their app with my theme in a weeks time even though the first review on the app store said it couldn't be done. I highly highly highly recommend the quality people and services Bold has to offer!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2015

I have to say that this company has the BEST customer service...and I mean the BEST!!! They have been very willing to help walk me through steps to getting my options uploaded onto my site each time I have called. I emailed a request to change something and it was done almost immediately after I sent the email.Their email communication is also amazing! So far, the options app is working out great for our website and I look forward to adding more of the features it enables us to use. I highly recommend both this app and the company! Thank you guys for such great service! :-) Beth Stack Displays

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2015

I just had the most amazing experience with Michael at support. I was trying to do some fancy nested conditional logic and it wasn't working. He actually took the time to do it for me and stuck around until it was working. He also helped with 2 other issues I was having. In general I've been able to do everything I want with this app, it's really powerful. I wish the app supported adding pictures to each option, that's an extra $900 one time customization. But other than that i'm thrilled with the app and not going back.

Using app

18 days

Total reviews

1

Average rating

5.0