All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Nov. 10, 2016

Tech support was very proactive and extremely knowledgeable. They have a strong reputation for good customer support and it shows!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2016

I'm still in my free month trial of their premium plan. I needed help and the response was quick. They proceeded to fix my liquid files for me and even sent a video showing that everything was working after they were done. Blown away by their awesome service. You've made a loyal customer out of me.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2016

We were having issues with product variants showing up in shopping carts as additional 'items' ie: one item with one variant showed up as two items in the cart. Bold fixed it super fast for us. It's one thing for apps to work perfectly, but a developer really shines when you find their support as robust as their products. Thanks for the help!

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 23, 2016

Great Functionality and gives me all of the tools that I need to add an endless amount of options to my store.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2016

Nothing but good times and great customer support!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2016

Our most valuable app. We provide custom aprons and needed a platform which allow our clients to custom on spot. This app is great and there support is amazing! www.theapronguys.com

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 7, 2016

We have been using this product for almost a year and are very happy with the flexibility it offers. Being able to have so many variations has allowed us to offer a high degree of customization that our customers appreciate. The image uploader tool saves us a lot of time as well. The only downside is limit of 100 variants per item. This is a restriction imposed by Shopify and not Bold, but keep this in mind when researching this product.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2016

I just purchased the app, paid the $40 fee to have it installed. The app must be very popular because it said 3 day lead time. So I went and installed it myself - or tried. It is pretty complicated but the instructions are fairly clear. I'm using Vantage Theme, I'll edit this (hopefully) once I get rolling. From what everyone has told me, this is the go-to app for variations.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 27, 2016

Such a great app! It's an absolute must have for shops that have items that need specific options. My shop wouldn't be able to *be* on shopify without the Product Options app by Bold. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2016

Awesome App! So happy I got it! You can make changes to some or all products all at once like add one or more options or comments for shoppers. If you are even thinking about it try it!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2016

by far the best app I have got on my website, very handy www.perthpoolprofessionals.com.au

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2016

The BOLD team is hitting it out of the park on functionality and support. Without them, we would be very sad :( Thanks, guys, you rock!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2016

Excellent app! and excellent customer service. Alexa helped me fix a problem in no time! Highly recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2016

Very helpful and responsive. We love all of their products so far! Looking forward to using more in the future.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 29, 2016

I LOVE PRODUCT OPTIONS BY BOLD!!! Overview: A bit confusing at first, but now functions PERFECTLY. AMAZING CUSTOMER SUPPORT!! Couldn't be happier. Detail: I have now been using Product Options for about a month and am still in the 'free trial' period. At first, the application did not operate how I had envisioned. I wanted customers to be able to choose a quantity in the product listing and have that change the price (more you buy, lower the price gets). The 'first tier' customer support team (special thanks to TAMER), replied to my concern immediately and put me in contact with the second tier support team. DAVID was amazing and worked efficiently and effectively to make my idea a reality, implementing several customized features... FOR NO EXTRA CHARGE! Not only does the application do everything I could have hoped, the customer service was beyond amazing. I am a very satisfied customer and would recommend this to anyone needing robust product options!!!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2016

This app is GREAT! We were using infinite options, a free app to allow us to have the variety of drop downs we needed for our product pages, but there was literally NO back-end to that app, so we weren't able to monitor inventory or stop selling specific options if we were out. This app allows us a lot more flexibility! I have just started using the app and so i'm sure I will learn more about it and the functionality I can take advantage of for my store. The BEST part is, BOLD customer service is absolutely AMAZING, I had SO MANY questions and I received same day (if not same hour) response time from them. They have an easy way to schedule a tutorial and live call with someone that will help explain all of the app's capabilities in terms that relate to your specific needs. I received such incredible personalized customer service from Alexa and feel confident if I do run into any issues or questions, she will be there to help! Thanks BOLD, you guys rock!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2016

" MC " was fantastic! She showed me the link of where to add the option i was looking for. Since I'm a bit of a newb, she logged into our site for us, and fixed it all up. Thank you so much! We own about 15 other e-commerce stores, and will definitely keep using and recommending BOLD apps!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2016

The bold support team is AMAZING! I had just a couple tiny tech questions about integrating with my template and they were a huge help. They hopped right on and fixed the issue for me. They answered any questions I had and were super fast. I couldn't believe it! Thank you guys so much for making my store awesome :)

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2016

Our experience with Bold apps has been EXCELLENT so far! We are using a combination of 5 Bold apps and the complexity has been an issue on my team but with the hand-holding from the Bold Experts like Tamer, David, Dan, Victoria and others we are achieving the results we sought out! Thank you guys! -Oliver Waller JJ Virgin Nutrition Director of Digital Marketing jjvirgin.myshopify.com

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2016

Great and necessary app for so many reasons. Would suggest paying for installation as it can be fairly confusing and they have great support for any fixes.

Using app

14 days

Total reviews

7

Average rating

5.0