All reviews

Rating Breakdown

  • 5
    86% (1,055 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,210)
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4 / 5 Share

Feb. 22, 2016

Great application to use for creating input text and drop down menus. We are able to breakdown the inputs required from the customer line by line to get the info we require. We have seen an increase in sales due to the new functionality of the website. support team is really helpful and are able to find solutions to a few teething problems I had. Back support is so important.

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 18, 2016

These guys totally Rock! Not only is this app by far the best personalisation app on the market, their customer service is truly second to none. Any problems are dealt with in super quick time and nothing seems to be too much for the guys to respond to. Always friendly and concise with their information. The app does exactly as is says on the tin. You can easily apply options to any or all of your products quickly with no knowledge of code etc required. Thanks all at Bold apps :-)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

This app is invaluable to our shop -- it allows us to offer our customers clear and detailed choices for all of the personalization options we offer on our handmade toys. Their customer service is excellent.This is a MUST if you want your customer's shopping experience to be straight forward, easy to navigate, and easy to convert into sales!

Using app

Over 8 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 19, 2017

The app is the best app out there for options. The swatches are a great addition and make the options look professional.

Using app

Almost 2 years

Total reviews

7

Average rating

3.3

5 / 5 Share

Feb. 12, 2016

These guys are good. Their support is good. We sell baby stuff: https://www.audreyandme.com.au/ Their app helps a LOT!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2016

Too early to tell how this is going to work for me as I just got it installed. What I did find impressive though is the phone number was published, they answered it, and the person on the other end spoke fluent ENGLISH. Sad to think that is a noteworthy event in today's America, but it's the reality. These facts alone compel me to think this is a step in the right direction. C. LongRifles, Inc.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2016

We run a highly customize-able group of products for the equestrian and canine community. We engrave brass and nickel silver plates and tags for horse tack and dog collars (with various fasteners) as well as engraved stall and stable signs, We could NOT have designed all the available options into our Shopify website without this fantastic app. The selection of option styles meets every requirement we need to present and capture our customers' preferences. The ability to vary pricing according to their product selection with conditional statements has saved us thousands in programming costs. We actually migrated our entire ineffective Magento/Go Daddy website to Shopify BECAUSE of this app. BEST decision we ever made. HIGHLY recommended!!!! Please excuse this additional comment, but in my enthusiasm for the Product options app, I totally forgot to mention the unblinking customer support provided by the Bold apps team! They are, in our opinion, unsurpassed in their response time and effectiveness when contacting them. KUDOS +++++!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2016

Their support team goes above and beyond to help us tackle obstacles whether specific to our business needs or fixing bugs our customers experience. David Bilsky came up with a fast and effective solution to an issue this week and we are super grateful for all the hard work these guys do. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2016

This app is a life saver. I find it very intuitive and it works very well for us. The staff was very responsive to my requests and got this up and running in our store very quickly. Can't thank you enough. I would highly recommend! Very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

good app and customer service , i use it to solve most of problems, meet my various need, help me install it , high recommend it to everyone

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2016

FAST support and great features. I cant wait to apply it to my store. thank you Ted

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2016

David was extremely helpful, and quick too! Thank you so much!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2015

We had a highly complex custom application built for us, based on the Product Options platform. Let me be the first to tell you, there is a LOT more than meets the eye with this app, and the sky is virtually the limit. Our custom app has roughly 30 configurable steps, a metric ton of conditional logic, and loads of special rules. The app runs quick and flawlessly which is quite impressive. The folks at Bold Apps (Heman, Calin, Jeff, and the crew) were very professional and easy to work with. If you're looking for complex custom app development, Bold Apps seem to be one of the best choices out there.

Using app

5 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 14, 2015

Easy to use, developer installed very quickly.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2015

I would highly recommend this app. It is much more in depth than the others and has great plan options, including a free one!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2015

Exactly what I needed for a new mailbox with twelve color options for the outer shell and door (144 variants)! Very easy to use and efficient. I'm going to use it with my curbside mailbox to make the post and numbers product options. Should help drive sales! Awesome customer service too. Very satisfied!

Store

Modbox

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 15, 2015

Great thank you very much, the process was quick and easy and worth the money to get it done.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 14, 2015

Firstly, excellent support. I had some issues with pre-selecting radio buttons in order to activate the conditional logic immediately upon loading of the page. Solved by excellent support from the app developers. Secondly, clean interface with good customization options. If you need to have options to specific products, this is probably the best app out there for this purpose. Good job guys. Keep up the good work.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2015

Does what it promises to do. Good and speedy customer service. Thanks Bold!

Store

Doxify

Using app

13 days

Total reviews

5

Average rating

5.0

2 / 5 Share

Sept. 27, 2019

I have had to seek support (on a number occasions) and I haven't found it very easy to get. At least half of the time I look, their online chat function is disabled (I thought it was a glitch but was told by an operator that they take it down when they get busy.....), I have called in and spoken with someone who said they would get back to me once they learn the answer (only they never called back), and I have written emails (mostly recently Wednesday of this week--it is now Saturday) and they take several days (they say 48 hours but in my experience its been longer) to respond. Edited Nov 25, 2015 -- they have helped me resolve the issue -- took from Oct 19 to Nov 25, but it was resolved. A notice on their website said the Black Friday rush had them scrambling. Overall I like the product enough to keep using it as it does more than the Shopify variants can. I increased the stars from 2 to 3. Edited Setp 27, 2019 -- its been buggy for a while. Finally with the integration of another feature it became untenable so reached out to Bold for a fix as the cart is not showing pricing and it isn't integrating with the new multi-currency option -- been waiting a week and still waiting for a reply (after multiple attempts to contact them). Been told someone will respond but they don't. I see there are several production option alternatives and at this point, figuring we may need to look there.

Store

Brewha

Using app

About 4 years

Total reviews

1

Average rating

2.0