All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Aug. 29, 2017

I subscribe to the premium version and am extremely happy with it. Our shop is all about personalization, and this app streamed line the ordering process. When there are many options, they clutter the product page, but the conditional logic helped me achieve a uncluttered look (visit www.megusattic.com if interested) by hiding options unless the customer wants add-ons. Their customer support is top notch - as good as Shopify support. $20/month is not cheap, but if you need product options app that affects pricing, I suggest that you go with a reliable app with great support. Before this app, I installed a less expensive, similar app, but it frequently went down without notice, and I had to shut down the store every time that happened (if I was lucky enough to notice it). The worst part was spending weeks to set up product options only to re-do it all over again in a few months. It was a nightmare. Go for the best.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2017

The support for this app has been first class. We needed an App to provide our customers with a number of options but also give us the ability to add further options in the future. Whilst it worked with our theme we had a few teething problems but the team resolved them - kept me informed and were able to demonstrate their changes by showing me a short video clip. Love the fact they're so helpful!

Using app

10 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Jan. 24, 2019

Just want to update as of Jan 2019: I have been using this app since 2017 and currently redesigning our website. So excited with all the new Bold Product Options updates. Customer service was great when I needed code for the new template. Thank you so much! 2017 review: I seriously needed a options app that allowed me to make rules. I tried another that was so basic and confusing. This has solved my issues and now my customers can personalize their items as needed. There are a couple of little kinks I've noticed but nothing that stops me or hinders my ability to customize the options at this point. Customer service has been fantastic as well and very prompt. Highly recommended.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently. The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team. Paul a team member was extremely helpful.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2017

Working with Bold has been great since we started our store. They were the first app that we installed and our customers have loved it ever since. The options are super easy to update and the professional look and feel of our site has never been better. They are truly a must have for any shop that wants to provide their customers a real enjoyable shopping experience. Also, their support and customer service is excellent-Shout out to Alexa!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2017

Support has been stellar! I'll be ecstatic when they add the ability to add a sku to a variant within the app itself but that's the only thing missing. Again, support is super!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

I initially had some issues with this app given my Parallax theme that I'm using but MC helped me all the way through each of them AND fixed them for me. Thanks so much MC you are extremely helpful!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2017

Support goes above & beyond for you. I truly mean it. The app itself is second to none, I tried free ones, but they don`t even do 30% of what this app does. Shubhneet is very responsive & helpful, gets the job done as if she was an employee of your company :) I opted for the Premium option only $19.99 & comes with more features like The conditional formatting - YOU NEED THIS OPTION. It hides/shows options based on a selection. Definitely a winning app. The support.. oh man.. They did everything for me. Recommend these guys, not just for this app but if you decide on another app they provide, go for it because their support is universal across all their apps.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 5, 2017

A very useful app with an excellent support team. I highly recommend this app to every single store owner. I wish we had found it sooner, it makes things so much easier because the extent of customization a customer can get on products is unbelievable. Thank you Alexa & everyone else in Bold Apps. I will be surely using more of your apps.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 4, 2017

Until now its beeing very nice app.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2017

We have great hopes that this app will revolutionize the t-shirt portion of our business! We are located in rural eastern Montana (where cows outnumber people!) and are one of the only t-shirt shops within 80 miles. We have been taking orders via text, e-mail or phone and often details get lost in the shuffle. This will allow us to open a new t-shirt store for each of the Booster Clubs or events that we service. Clubs will simply send the link to our store and boosters may order online at their convenience! No driving 60-100 miles round trip to place an order! Once all the orders are in, we can send one large box with everyone's pre-paid, personalized kick butt fan gear!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2017

I am now able to offer Shipping Insurance to my customers purchasing highly-expensive items. The Shipping Insurance Option appears right next to our more expensive products. This increases consumer confidence and enables us to convert more visitors into paying customers. I was also able to create a second Shipping Insurance Option, providing even more coverage and I was able to assign the two Shipping Insurance Options exclusively to the relevant products according to price. This provides our best customers with two wonderful options and a good deal of peace of mind when purchasing expensive products from our site. This added level of protection has increased consumer confidence and sales conversions, especially with our most expensive items. Thank you very much!

Using app

6 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 6, 2017

Awesome app!!! Very easy to use! Very pleased with the quick response to a small issue. Had us back up and running in no time!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2017

We love this app! finally, this is exactly what we were looking for! Product Options by Bold is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. Looks like a lot of effort went into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all! From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Using app

9 months

Total reviews

23

Average rating

5.0

5 / 5 Share

July 27, 2017

Support after installing is incredibly awesome! We opened a ticket for an item which we couldn't fix, and Bold fixed it for us in absolutely lighting fast time. And guess what, they even improved my listing without even we bringing it up to them! 5 stars for going extra mile, Thank you Warren and Bold team

Store

1p Sg

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2017

Bold Apps and their outstanding support really "clicks"! ;) Their apps are easy-to-set-up and very robost. We use in combination with Product Discount and Product Upsell for our protein coffee flavors - mocha, vanilla latte & caramel along with a free present with purchase. You can see an example here https://drinkclick.com/collections/new-special-offers/products/best-value-4-canisters-you-pick-the-flavors-free-shipping-free-gift-you-pick

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 24, 2017

Please, Please, Please don't get rid of this app!!! My store hasn't launched yet, but it's well on it's way. This app has been a Godsend as we prepare our listings for our big launch. The Product Option app is truly amazing and has made my life so much easier. Before installing the app, I had to figure out the most important details that I would need from customers, still not being able to list all the variants; I would then have to instruct customers to leave the extra info in the message box at checkout. It was so frustrating to only have the option of listing 100 variants which sounds like a lot, but really it isn't. The Product Options app has delivered exactly what I needed for my product listings with no limitations. I can list as many options with changing prices for upgrades. The app has allowed my product listings to look cleaner and more professional. Now my customers don't have to worry about forgetting to add pertinent details regarding their customizations at checkout which also allows for more accuracy on our backend. Thank you for this awesome app!!! As far as customer service..... I have only had to contact the support team once and the customer service provided was outstanding. I didn't like the way my product listings operated because when a customer selected from the upgraded options, the new price would show at the bottom of all of the details. This would make the customer have to scroll down each time to see the new price. The price also wasn't tallied up. Instead, pricing was shown separately for the extra add on's. I really didn't like this and I contacted support through chat and I was helped immediately. The customer service rep placed me on hold and fixed the problem making the fixed price show beneath the products title. Also, when additional options were added, the rep made the pricing change as one price, not as additional add on's. I am so appreciative and thankful for this app and the support team and I would definitely recommend this app to other business owners. Thank you! Michelle S.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2017

The product options app is perfect for my store. I needed some help customizing it to better fit my theme and Alexa & MC were awesome to work with. Thank you!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2017

This app is unreal - we can list all of our options to our customers with great ease whereas before we would have to bundle all our variants together. This app gives us greater control and an option to add more finishes to our products in the future. We had some trouble with the quantity selector and I popped on the live chat. I explained the situation and the problem was solved and fixed later that day!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2017

Just a few months ago, I opened a Shopify store that sells 2.5D personalized products. What is 2.5D? It's like white relief sculpture that will show a picture when backlit. So, it's not just a picture. It also has texture and backlight. Customers can put their picture and choose designed words or quotes below their picture, and they can even put custom texts! This basically means that I need so many personalization feature on my product page: file upload, dropdown menu, radio button, text box, etc. There are several apps in the market that offers personalization and it's definitely not easy to find the perfect one. After doing my research, I decided that all my requirement can only be met with Bold Options app. Yes, I've done my research and I know that only Bold Options app offers the most complete, all-in-one package, for ultimate personalization. Trust me, I'm a perfectionist and I think that Bold Options app is near perfect.

Store

Lithofy

Using app

4 months

Total reviews

1

Average rating

5.0