All reviews

Rating Breakdown

  • 5
    87% (2,279 ratings)
  • 4
    5% (142 ratings)
  • 3
    1% (33 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (128 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 14, 2024

being able to request order notes for each item makes thing a lot eaiser. The customer support was good.

Using app

About 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 12, 2024

We have been using this app on our store for a long time now and it has been very helpful to our business. Customer service is amazing. Nitesh, was super attentive and helpful when I requested help: highly recommend this app.

Using app

Over 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

The most helpful team I've seen in awhile. Had an issue we noticed Friday, sent the request, here I am Monday morning and it's all been fixed. AMAZING TEAM TO WORK WITH!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Harun was a great help. He went over all the question I had and gave detail explaination.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Parfait service client très réactif permet de faire un changement de style et trouve toujours une solution à votre problème.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Store

NuPhy®

Using app

2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 29, 2024

I loved this app for a few years, but lately it has had so many glitches and I have has so many customers reach out telling me they can't access the customization. The customer service didn't help enough and I ended up having to move to a new app.

Using app

Over 4 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 28, 2024

Had a great call with Harun from Shop Circle. Apparently this application is starting new initiatives focused on customer support. I look forward to seeing this application grow with my business.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 6, 2024

Deepa & Vastal have always been very helpful in creating conditions for complicated product options, and solving any small problems we've had. They are always communicative and responsive and I was very appreciative of their help!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Excellent and expedient service! they fixed the glitch promptly and everything works as it should!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Great App and Great Support. Needed an app which allowed us to have different customization options in a single sku, this one was the best of the lot, what even better is that their support is extremely quick! Harun especially was of great help, he listened to my feedback and problems carefully and suggested solutions for the same. 10/10 Recommended.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Easy to use, powerful and excellent customer service. A great combination.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

I had an introductory video call and explained to Farun what I was looking for with customizations using the app. He explained how they could help me and got me set up with the steps I needed to move forward. Great customer service!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The support team was great with helping me install the app and Harun was very helpful, spoke with me on the phone and made customizations for me. Excellent service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

I have been using the Product Options App since 2016. Back then, I reached out to a Shopify code expert to modify the app to suit my specific needs because my store had a lot of products and a lot of product variants and I wanted the price to update as options were added. The product Options App was the only one that came close to making my store work how I wanted it to and after the mod's, it has been amazing for the last 7 years! Anytime I had technical issues, the team were awesome and assisted, even though I had the app modified. The recent app upgrade clashed with my code modifications and broke my website. Despite the issue not being anything to do with the SC Team, the amazing Armin Krndzija from SC assisted (over the weekend), modified the code on my website and had the website up and running (better than ever) in no time! The recent upgrades now include the modifications that I had made (at a significant cost) as standard. The app is even more awesome than before as it makes the setup so much easier and the customer support I have received from Armin and previous Product Options team members is phenomenal. You could have told me that because I modified the code that you can't help me but instead you fixed it with a smile. 5 ++++ stars SC. Thanks

Using app

About 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

This app fills the gap left by Shopify's limited dropdown menu options. It's become an indispensable tool for us, offering functionalities we sorely needed but couldn't find elsewhere. Highly recommended!

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Great add on!!!! all staff are so helpful when there is an issue (which is hardly)...But when problems does happen, they are there to help. As a small business owner, this mean so much!!!! Thank you again guys (especially Haris and Armin) !!! Definitely would recommended if you are looking for Product Options app.

Using app

About 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Support is GREAT!~

Using app

Over 8 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2024

I had a major issue that was urgent this morning. I figured this was going to take forever having to deal with customer care via email and chat. Within minutes, Haris responded and was up and running. Great customer care. Thanks Haris!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 16, 2024

Used to be a good plugin until today. My product option on my website suddenly not working. It was all ok all the while and we have zero clue what happened. I didn't notice this app was no longer under Bold until this happened. My team and I were trying to contact their support via email, chat, and any way we could. They greet you but when asking about our problem, they do not reply at all. My site relies heavily on this app and they are highly unprofessional when dealing with customers. This is not a free plugin so I do expect someone can help me solve the problem not creating a headache for me. Not recommend for anyone.

Using app

About 4 years

Total reviews

1

Average rating

1.0