SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,619
chart
#739
All reviews
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April 16, 2024
Eldin was AMAZING...I needed help, set up a call, and he was able to show me how the app works, and helped guide me through everything that I needed it to do. So helpful to be able to meet and chat with him. What a great experience. Because of the interaction I will use SC Products in place of any competitor. Thank You Eldin P. Vinny
April 16, 2024
Had a call with Harun today from Shop Circle and he took a vested interest in the success of my business. He asked how the app could be improved and essentially gave me white glove service, making me feel like a partner instead of a number on his spreadsheet. This is an amazing app that I use for nearly all of my products and it is a total game changer. The flexibility it brings is so valuable, and the conditional logic allows for me to keep unnecessary options hidden until they are relevant, which significantly reduces clutter on the listing and improves customer retention. Can't say enough good things about this app!
April 16, 2024
Harun was so helpful setting up the app on my shopify store. Highly recommend
April 13, 2024
Used the app before, but now that it is under Shop Circle, support has been top notch. Nitesh took care of an issue for me in seconds.
April 17, 2024
I cannot stress enough how much fun working with the techs at SC Product Options has been. These guys are the most proficient developers we've ever come across with our third party Shopify apps. Armin was able to fix and update our code within hours time and even the Theme provider was shocked that the SC techs could navigate our theme better than they could. If I could give SC 10 stars I would.
April 12, 2024
SC Product Options has truly streamlined our store's customization process, delivering exactly what we needed effortlessly. The app's intuitive functionality is complemented by a responsive and consistently helpful support team. Highly recommend for any store looking to enhance product customization options.
April 6, 2024
We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, this app became unusable and extremely slow. It now takes more than 48 hours for a new option to show up on our store, if at all. Support is very helpful and quick to respond, but they claim custom coding is needed almost every time, which defeats the purpose of the app. Very unfortunate to see this app fall apart after the acquisition and we've tried to make it work, but we're going with a different option that has a much better UI (and more than half the cost).
April 5, 2024
Customer service was top notch and the back end is so easy to use. Their live chat is very quick to reply.
March 29, 2024
We have been using this app for three years. Their customer service is outstanding, always willing to help and resolve your issue.
March 29, 2024
I have been using the Bold App for a couple of years and I love it because of the ease of use . If i have an issue they are there to help. Thanks again for the help today , it's greatly appreciated
April 1, 2024
The support team and developers have been incredibly supportive, assisting us promptly with manual integrations into our complexly coded theme. Developer Armin and Emir's swift responses are much appreciated!
March 27, 2024
Always extremely quick and helpful, we have multiple websites that use this app and support is always efficient to resolve our issues. The last two days Adis has been a huge help to us, we truly appreciate it!
March 27, 2024
Works as advertised, great and responsive support. They even helped us with some custom feature for engravings. Shoutout to their developers, great work!
March 26, 2024
I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable. We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future. So not only a great app, but fantastic customer service as well.
March 27, 2024
the service is great, they have a technician, Armin, who is always willing to help you. If I could, I would give an even higher rating!
March 21, 2024
I've been using this app for years and it's great! Customer support is excellent.
March 15, 2024
My company has been looking to know more about the Empire theme with the Shopify ShopCircle application we have just installed recently. We are still learning to make sure we understand all of these new features and benefits included with the theme plus application and meeting with Ahmed Piric and Human Fazlagic was a huge help! Altogether we are on the journey to make our company's website the best it can be.