SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#698
All reviews
Rating Breakdown
Review RSS Feed
March 27, 2024
Works as advertised, great and responsive support. They even helped us with some custom feature for engravings. Shoutout to their developers, great work!
March 26, 2024
I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable. We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future. So not only a great app, but fantastic customer service as well.
March 27, 2024
the service is great, they have a technician, Armin, who is always willing to help you. If I could, I would give an even higher rating!
March 21, 2024
I've been using this app for years and it's great! Customer support is excellent.
March 15, 2024
My company has been looking to know more about the Empire theme with the Shopify ShopCircle application we have just installed recently. We are still learning to make sure we understand all of these new features and benefits included with the theme plus application and meeting with Ahmed Piric and Human Fazlagic was a huge help! Altogether we are on the journey to make our company's website the best it can be.
March 14, 2024
being able to request order notes for each item makes thing a lot eaiser. The customer support was good.
March 12, 2024
We have been using this app on our store for a long time now and it has been very helpful to our business. Customer service is amazing. Nitesh, was super attentive and helpful when I requested help: highly recommend this app.
March 11, 2024
The most helpful team I've seen in awhile. Had an issue we noticed Friday, sent the request, here I am Monday morning and it's all been fixed. AMAZING TEAM TO WORK WITH!
March 8, 2024
Harun was a great help. He went over all the question I had and gave detail explaination.
March 7, 2024
Parfait service client très réactif permet de faire un changement de style et trouve toujours une solution à votre problème.
Feb. 29, 2024
I loved this app for a few years, but lately it has had so many glitches and I have has so many customers reach out telling me they can't access the customization. The customer service didn't help enough and I ended up having to move to a new app.
Feb. 28, 2024
Had a great call with Harun from Shop Circle. Apparently this application is starting new initiatives focused on customer support. I look forward to seeing this application grow with my business.
June 6, 2024
Deepa & Vastal have always been very helpful in creating conditions for complicated product options, and solving any small problems we've had. They are always communicative and responsive and I was very appreciative of their help!
Sept. 19, 2024
Excellent and expedient service! they fixed the glitch promptly and everything works as it should!
Feb. 27, 2024
Great App and Great Support. Needed an app which allowed us to have different customization options in a single sku, this one was the best of the lot, what even better is that their support is extremely quick! Harun especially was of great help, he listened to my feedback and problems carefully and suggested solutions for the same. 10/10 Recommended.
Feb. 26, 2024
Easy to use, powerful and excellent customer service. A great combination.
Feb. 23, 2024
I had an introductory video call and explained to Farun what I was looking for with customizations using the app. He explained how they could help me and got me set up with the steps I needed to move forward. Great customer service!
Feb. 19, 2024
The support team was great with helping me install the app and Harun was very helpful, spoke with me on the phone and made customizations for me. Excellent service!