All reviews

Rating Breakdown

  • 5
    92% (947 ratings)
  • 4
    4% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 92% (944)
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1 / 5 Share

July 2, 2020

App has major reliability issues. 07/02/2020 (12:03pm EST) -- App is still down. No response from Support. 07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to review. There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue Please delete your browser cache and recheck now. This is not going to happen again we promise! you can reach us at [email protected] Please consider deleting the review to help us We are deeply concerned and sorry for this issue. Thank you for your patience! Kind Regards, Saifullah Product Personalizer

1 / 5 Share

Sept. 20, 2018

We were initially excited about the app because it did most of what we wanted. However it has a habit of freezing up and we can't upload large photos. Support has been of minimal help. Thanks Blake

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review. The problem has been solved. Can you retry?

1 / 5 Share

April 30, 2018

Customer service isnt what its cracked up to be. Told me a "web developer" could do it, well that is me! You cant pay everyone in a small business.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We have added feature for monogram without separate field. You may consider use the app and update review.