Zepto Product Personalizer
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I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.
App has major reliability issues. 07/02/2020 (12:03pm EST) -- App is still down. No response from Support. 07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.
Thank you for taking the time to review. There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue Please delete your browser cache and recheck now. This is not going to happen again we promise! you can reach us at [email protected] Please consider deleting the review to help us We are deeply concerned and sorry for this issue. Thank you for your patience! Kind Regards, Saifullah Product Personalizer
We were initially excited about the app because it did most of what we wanted. However it has a habit of freezing up and we can't upload large photos. Support has been of minimal help. Thanks Blake
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