All reviews

Rating Breakdown

  • 5
    90% (982 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2022

great App excellent support. doing exactly what it's supposed to. solves a lot of problems and easy to use.

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 20, 2022

Very good. I like it. It is very good. And have good customer service. Like so much.Very good. I like it. It is very good. And have good customer service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

The customer service is amazing! thank you! They help me solve the problems in short time. The addon help me a lot.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I really like this app to personalize products. The support Team is also very clear and understandable.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Great app with amazing customer support! Customer support is always quick to respond and super helpful. Thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Great app with amazing customer support! I have a problem that I didn't know how to solve, and customer support helped me solve it with great patience

Store

Assaty

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

This particular product personalizer app is a fantastic option for my custom font preview option in my Shopify store. Very user-friendly app and has quick customer support. Will definitely recommend to anyone who is looking to add personalization for their store.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

After a bit of a struggle with the amazing number of customization selection options, I am loving this app, along with the great customer service provided in solving my issues. The CS team was very helpful even providing a video on what buttons I should select to get exactly what I wanted. Check it out here: https://truestockstudios.com/collections/caved-wood-personalized-gifts/products/family-name-monogram-sign

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 14, 2022

Fantastic live support. Makes it very user friendly when I am having an issue! Piyal Biswas continued to show me what I needed help with with a lot of patience which was nice. Appreciate it!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2022

Tienen un gran soporte, muy buena herramienta.Es intuitiva y fácil de manegar. La recomiendo para personalizar cualquier cosa.

Store

1990s

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

An absolutely amazing app, indispensable to my store! I've tried many personalization apps but this is the only one that works easily, consistently, and with all the features I need. Customer support is also excellent, they're always ready to help when I need something fixed.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Easy to learn and implement personalization app. Customer support is wonderful; they are quick to help with issues.

Store

Pegai

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I really love this app! It's super easy to use, and meets all my expectations. Customer support is super amazing!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Coolest app yet and I have tried a lot of them. If you do personilazation you should try this app first.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

We use this app across multiple stores and absolutely love it! Highly recommend for allowing customers to view live mockups of products.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I agonised over which customisation app to use for my business. I landed on Product Personalizer and I'm so glad that this is the app I chose. Yes as others have mentioned it is a bit of a learning curve to start off with, I am by no means amazing with computers but after some trial and error I'm perfectly comfortable setting up new products with endless variables and setting the conditional logic for them. I've found the support team amazing, any time I've had a question they've answered pretty quickly even though we are in very different timezones, and no matter how silly my question they have been patient and are very clear in their instruction, even going so far as to send me screenshots of exactly what to do. I especially like being able to set a template so I don't have to start completely from scratch with each product. It has saved me so much time. I would 100% recommend this app to anyone who needs simple OR complex levels of customisation on their products. If you're a bit confused when you have your first look at it, don't worry! you'll get there.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 2, 2022

Wow. So many positive reviews. I can't understand it. We waited several weeks and started paying for the app, set it all up and launched our customisable products only to have the very first order go horribly wrong. We had to apologise profusely, issue a refund and assume we'd lost a customer before we'd even started. Then it took almost as long again, through numerous conversations with several different people only to be eventually told the app was not compatible with Printful.com! Not compatible with one of the biggest POD suppliers in the world?! So what's the point of it then? Please make this clear to anyone else stupid enough to assume it would at least be compatible with the biggest suppliers. Because my time is like a toddler in a tiara... Short and precious (thank you Pitch Perfect!)

Using app

2 months

Total reviews

4

Average rating

3.5

5 / 5 Share

Feb. 2, 2022

This app has been a game changer for my store. Very affordable pricing for the functionality you get - definitely my favourite app on Shopify. The customer support is also excellent and they respond insanely quick.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Amazing service! My agent walked through the entire set up process with me and im super happy with the results! thank you!

Using app

About 1 month

Total reviews

6

Average rating

3.7

5 / 5 Share

Jan. 30, 2022

Loving the app so far, some very minor limitations for me but overall great! Customer service was of great help and even made videos explaining what I needed which is awesome.

Using app

9 months

Total reviews

3

Average rating

5.0