All reviews

Rating Breakdown

  • 5
    90% (982 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2022

This has been a great solution for my unique use-case. The app works smoothly and the page speed is fantastic. Also the best support I've had with any shopify app. Impressive, I really hope they keep up with the development.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

This Product Personalizer app by Zepto is honestly amazing. Their customer support team has been so reliable, helpful & patient all along. Massive thanks to the amazing team behind this app!

Store

Wustler

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

awesome app, great support. the app let's you integrate the product personalization WITHIN your own product page, support helps you to fix any issues.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

The best product customisation app in Shopify! The features are extensive, and the support super fast and professional!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

This app packs a load of features in for a very affordable price. The developers are very responsive.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

We've been a customer of Zepto Apps for almost two years. When our Shopify theme was recently upgraded, we reached out to Zepto to ensure compliance. The team at Zepto was super-responsive and made sure that their app was working with the upgraded theme. Fantastic customer service and great support!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

3 / 5 Share

May 11, 2023

Attention Needed - Compatibility Issues with Shopify Market and Geolocation I feel compelled to share my experience with this app, especially for Shopify stores that have geolocation or international currency needs. Although the support team was initially responsive and agreed to a custom project that included specific customizations for our Shopify Market transition, the process was not smooth. The goal was to enable our international customers to add customizations in their local currencies. While the CSS work was completed on time, communication ceased when it came to the geolocation/international currency aspects of our requirements. Despite multiple follow-ups asking for updates, we received no responses. In the end, we were compelled to find an alternative personalizer app that is compatible with Shopify Market, Geolocation, and International Currency. I would hesitate to recommend this app to other stores with similar needs. -- We have been using Zepto for almost one year now - have to say this is the best personalizer app so far. Not only tons of customization options are available, but also super responsive support team help to address problems asap.

Store

advene

Using app

Over 2 years

Total reviews

6

Average rating

4.0

5 / 5 Share

Jan. 17, 2022

Every time we encounter an issue, they're there to resolve it quickly and effectively. Customer service is on point. UI could use a little bit of work but their customer support makes up for everything. Highly highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

I can't recommend this app enough. it did exactly what I needed to and as I'm not very good at IT related things, the app staff couldn't help me enough! I would give it 20 stars if I could for customer service alone! thank you

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Amazing work! Worked with me on configuring the entire tool! They were very fast to respond, and had great detailed answers.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Had some setup issues that I needed help with and some update wishes. Contacted support and they help me right away with making the layout as I wanted. My best recommendations.

Store

Coolcin

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

I used this app to enable my customer to edit greeting card designs and it works beautifully. Not going to lie, it takes some time to configure (both for the store need and for each product), but once I understood it, I was able to 80% match the competition with the level of configuration they offer, in a market that has large players for a while. Much better than other options I've explored. Would recommend. Do not hesitate to read the documentation on their website as there are many configuration points and it's easy to miss the decisive ones. The documentation is rather good.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Amazing customer service! Application is good, many option to customize the product. Easy to use and straightforward!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

I am in Love with this app. It works great. The customer service is faster than Luis Hamilton:) Cheers

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

it is soo good for us, very useful. Al Amin Khan is a good people, help us to solve the problems we met

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

To be honest I was extremely frustrated when I first set up as I had a lot of issues about how to set up the way I wanted and I am not tech savvy so I was really confused with the lingos etc. I contacted support team and emailed back and forth for a few times to the point where I was about to give up - but I am really short in time as my site is launching in 2 days and I don't want to search for a new app and start doing everything again. Thank you for the live support and Al Amin jumped in to help me and walked me through step by step and finally got this set up. So it was supposed to be a 1 star and now I would give a 5 stars.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Service vraiment exceptionnel et vraiment à l'écoute du besoin de client. Plus que satisfait !!! Merci !

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Excellent customer service. It was quick and accurate, the person that helped me through my issue was very smart and helped me to fix the issue pretty fast.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I used the app for customers to create their own custom products. I have found the design of the app easy to follow. The support has been instant and top quality. Highly Recommend

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2021

Really solid app and great service from the team. Have used for two of our stores now, would highly recommend!

Using app

4 days

Total reviews

1

Average rating

5.0