All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

Oct. 25, 2021

Best app in product customization and excellent support on time. This app helps me alot to make a custom neon product. Thanks for having this app on shopify.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

App works perfect, customer service is even more impressive. We had some issues that were able to be fixed directly through their Live Chat. I would recommend to anyone.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

I used the upload image field, custom text, adjustments, etc. It needs a drag image feature. Thanks.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

This app provides thins I wanted perfectly, also 24/7 support is really perfect!!! Thanks again. Even when reviewing the demo store, I can't trust it is working really, but I am seeing it in my site actually now.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Very good support - solved a problem I had in seconds. I use it for years and it is one of the best personalize apps I know.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I Love this app - it really works great. There is a little learning curve, but the support that you get is fantastic - especially Abdullah Al Numan. He took the time to actually walk me though my issue and how to resolve it. His help was amazing and now I really understand how the app works. Truly a great app for Personalized products on your site.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

very helpful and solve my problem quick and simple. very helpful and solve my problem quick and simple.

Using app

Almost 2 years

Total reviews

4

Average rating

3.5

5 / 5 Share

Oct. 18, 2021

The function is very powerful, but some details cannot be accurately used by the merchant, but the customer service staff is very good and helped me solve the problem. Give a good comment to Shahariare Rahaman. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I love this app! Our ordering process is so easy for our customers and there is no confusion about how they want their product monogrammed or personalized. The set up took a bit to figure out (due to their many options available-they have thought of everything) but this company is very helpful. Questions are answered within a day or two and they are very kind and helpful with their responses. They were able to address any personalization set up issues (and I had a LOT of questions) and options for everything I needed. Our orders are coming in very clearly for easy processing. I highly recommend this app!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

great app - great support and guidance. Spent an hour sorting out issues and technician was methodical and patient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2021

The app is very well designed and easy to understand, and if you have any questions, the very friendly customer support will help you. All in all, a good app to recommend!

Store

Oxavia

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2021

I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 14, 2021

Wow, this app will not only put your products on a more, fully flexible level, the support team in place will make sure your system is set up and optimized for success. I'm very happy with the level of service from the team and the quality of their product. There are minor glitches here and there that are easily ignored given the fact that the system is building a higher level of professionalism for you. I'm so thankful for this app as I've needed something like it for a while now.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

This app is really amazing! It helps me to manage my personalized products. One more advantage is their very accommodating technical support team. Thumbs up to you guys! This app is highly recommended!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

So far, I love it! When I had questions, their support was quick to reply! They were a great help and very easy to work with!!

Using app

5 days

Total reviews

3

Average rating

3.0

4 / 5 Share

Oct. 13, 2021

I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 13, 2021

I'm very happy with the quick response of Al Amin Khan. Thank you ! Very helpfull for my product page

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Very Smooth for a customize app. Take a while to learn but once you have the hang of it, you will love it! If you require help, their customer service is around to assist you. Top-notch app and services!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I'm still in the process of setting this app up (I have a lot of products with a lot of different options) but so far I'm really excited with what I'll be able to achieve with it and how much time it will save me in the long run! The support team have been so patient and helpful to me when I need tweeks and my silly questions answered!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Really nice app for what we needed in our store. Didn't have any issues so far. Also, the support is really friendly, fast and goes out of their way to assist with anything needed. They even helped me to write a custom CSS.

Using app

2 months

Total reviews

7

Average rating

5.0