All reviews

Rating Breakdown

  • 5
    93% (1,104 ratings)
  • 4
    4% (44 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 90% (1,069)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2024

it was really great. the staff is really helpful. am really happy with the service..

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Absolutely outstanding customer support! I am truly impressed by how quickly and professionally my issue was handled. Not only was my concern understood, but the solution was explained clearly and effectively. The team went above and beyond to find a suitable fix, which shows real dedication! On top of that, the app itself is fantastic and works perfectly for my needs. A huge thank you to the support team for their patience and expertise. I’m more than satisfied and will gladly recommend both the app and the service. Simply top-notch!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

The Zepto Product Personalizer is absolutely good. Muhtasim was so helpful and patient to anwer the questions, the problem is perfectly sloved. Thank you so much. Recommend!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Amazing Support by Rakib

Using app

About 2 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 12, 2024

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

service client au top à repondu à mes besoins le delai d'attente est tres court tres satisfait

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great support, always ready to help!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great app and more great support!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Amazing app with wonderful customer support! Recommend!

Store

EQUA

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Rakib was awesome to work with. Very nice and knowledgeable.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

I love this app!!! If you have a question, you will receive an immediate response.

Store

Kadoots

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

The app does exactly its job. what else do you need? Also the support is fast and effective in solving any issue.

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 6, 2024

We use it for multiple personalisation options like font, colour and emojis. We especially wanted the preview option so customers get a better idea of what each option will look like on their chosen product. Variation options in spotify product alone didn't give us enough variables. I had this app installed and set up by a developer with my graphic designer, so I have no idea how the ins and outs work. Which is why I shouldn't have tried to change anything!! I broke my entire website with a couple of deletes and saves. The support team were there RIGHT away to save the day. Not only did the find the errors I had made but Rakhib was so patient with me while I sent multiple loom recordings to make sure I understand how to create templates, assets and everything in between. I will now get to spend the rest of the night fixing the problems I made but at least they will be set up correctly this time. We have been blown away with the service. The back end is VERY easy to navigate around. Highly recommend Zepto.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Very helpful as always and resolved the issue promptly

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 4, 2024

Fantastic service by Musabbir, helped with an issue straight away and resolved it. Thank you!

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

Fantastic app, fantastic support

Store

12|12

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Muy buena atención al cliente, me han ayudado en todo

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Store

FRIGG

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Have been using this app for a while. It's fantastic for us and the support is top notch. highly recommend and customers agree! Just wanted to add to this review... we continually expand the personalization and have used support a few times to help. Cant speak highly enough about their responsiveness. Following up on this review... these guys are consistently responsive and helpful on the support side.

Using app

Over 1 year

Total reviews

2

Average rating

5.0