All reviews

Rating Breakdown

  • 5
    90% (982 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
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5 / 5 Share

Nov. 29, 2021

entire experience was exemplary, fastest work I've had done via CS on a live chat ever, very satisfied. viscosity

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

In this program you will create everything you need. Each option is editable, you can personalize both pictures and text while adding logical execution. Best product personalized application at shopify with great support team!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

We've used this app to process THOUSANDS of orders. Their team (primarily Al Amin Khan and Shahariare) have always been ready and eager to assist us in any issues we've had. Excellent support team and incredible customer service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Really good support! Love to use it for my store. Especially the Live-Support now is a great tool so my problems can be fixed earlier.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I use this app for product personalization, and on Black Friday I was faced with an issue with discount codes not working. It turns out that I placed the wrong condition, which had nothing to do with the App (it was my own error) but Al Amin Khan was so quick to help me, and proviced support to me beyond the scope of the app. I can't express how thankful I am, especially since this was on Black Friday where help and codes are crucial! Amazing customer service support, he helped me with everything and explained in detail how he did it too. 5 stars.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

It’s a great application. The technicians solved the problems I raised patiently and recorded a video explanation. Thank you very much.

Store

Fizzdiy

Using app

16 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 14, 2022

Their customer service is extremely helpful. I really appreciate their help to guide me along the way. They replied to my email and messages promptly. Never a time that they are not able to solve my issues. Hands down to the best team ever.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2022

Using the app to create unique product personalization's. Provides very robust options. Support is also very helpful and timely. However, i would like to see better integration with print-on-demand apps such as Printful, as well as better inoperability with other personalization tools.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

So far, the app is helpful for me! Customer support is amazing too. They are fast in responding and can give solutions fast.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 1, 2021

Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter

Store

Bon Dep

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.

5 / 5 Share

Nov. 20, 2021

Loving the app so far! It loads fast and does exactly what I need it to do. I've used custom CSS to make it fit with my site - the possibilities are endless! I've had a couple of minor issues but support was able to help me quickly and efficiently. Thank you :)

Store

Minimo

Using app

23 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 19, 2021

So far, this app has exceeded my expectations. Its ease of use from a configuration point of view is amazing. It has made meeting the customer experience a pleasant one.

Store

Doivity

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 18, 2021

I'm using this app for personalized greeting cards. I got stucked during the configuration for a few times because the product I was creating is a bit tricky. Luckily every time I reached to the support team, they responsed very quickly and all my problems were solved within minutes. I highly recommend this app. It would be more awesome if this app could deal with 3D models.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Super great app, the operation is sometimes a little difficult, but it is good to work with. I am fully satisfied.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

This app is a lifesaver, it makes customizing your products extremely easy. It allows the customers to select which item they want from a down and it shows the image and the customization they choose. Thank you for creating such an amazing app. This has saved me a TON of money.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

They offer Great Support! Simple and easy to use app with great functionality, was able to create a custom product that updates pricing in real time.

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 17, 2021

The app is really good it has helped save me a lot of time on product personalization. The support is even better.

Store

Purpink

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 16, 2021

Great app for personalization. And great service - I had a problem with PP not working with a specific product theme and they very quickly came and fixed it for me. I recommend them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

We use this app for our engraving service and we are very happy with it. Customer service responded quickly to a request and fixed the problem. 100% recommendation!

Using app

9 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Nov. 15, 2021

This App is amazing !! Customer support is amazing !!! Would Highly recommend to anyone! It has driven many sales to my store and i couldnt be happier !

Using app

Over 2 years

Total reviews

1

Average rating

5.0