Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.6
feedback
1,028
chart
#683
All reviews
Rating Breakdown
Aug. 18, 2024
Great app with lots of potential, I had an issue and the team got to work and solved it for me. Great team and responsive on the emails. they had a live chat system before but its gone now but the quick responses on emails make up for the chat not being available.
Aug. 16, 2024
I consider myself super picky when choosing apps. I would check out every app in that category before making decision, and Zepto is my final pick. Here are 3 main reasons why I like Zepto after 2 months with them: 1. I like it very intuitive, particularly the tab and preview feature, even my 5-year-old kid can use it well. 2. I like it very flexible, allowing us to improve most aesthetic details. 3. I like it very supportive. The team behind takes my feedback seriously, understands what I want, and replies promptly. Kudos to them!
Store
My Store
Using app
10 days
Aug. 16, 2024
This has been a great product for my engraved memorial website. Zepto has been reliable, easy to use, and affordable. My customization needs are pretty simple so I don't know if more complex cases will feel the same, but I think it's awesome. For the money, I doubt you can do better than this.
Aug. 15, 2024
I do POD. I recently revamped my whole website. I feel confident since adding a preview to my POD product. Tech support was fast and excellent. They walked me through fixing my conditional issue. I like the app; it does not charge a per-order fee. It makes a huge difference to the bottom line.
Aug. 13, 2024
App is literally great and Muhtasim Mahir from Zepto Team helped me so sooo much. The customer support is literally great. Thank you!
Aug. 13, 2024
This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set with all of them)
Aug. 11, 2024
Our customers love being able to visualise their customised product, it really helps to differentiate our website in a competitive marketplace. Support is often very quick and if required the team will access our site to help fix the issue promptly, great if you’re a small business and lack technical confidence.
Sept. 16, 2024
Helped by Shahariare Rahaman and then Rakib, they were very fast and efficient, you have awesome guys among your team
Aug. 6, 2024
I have had the app for a couple of weeks and I am happy with it so far. At the moment I'm building my website and trying apps but I will certainly stick with this app for product personalization. When I have an issue, I email the developers and they are quick to respond and help with the issue. Definitely recommend!
Aug. 4, 2024
Very Good! Easy to use for customizable products. The customer service is very good, they answer very fast and helps with any issue and question you have. Highly recommend this app!
Aug. 3, 2024
Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!
July 30, 2024
Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me
Thanks for your review. I'm sorry to let you know that Shopify charged you even after you uninstalled the app. Here are their support docs for explanation: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps I hope you understand and update the review. Please get in touch with Shopify so that we can initiate a refund.
July 29, 2024
Don't recommend Please Don't Use this APK. Poor Support Structure. sometime it's not working and due to this I faced lots of loss. sometime issue in preview, sometime it's take 2,3 minutes for add to cart and you have to wait for they mail. I tried to ask immediate support they don't have any immediate solution option. If you go big for future you may face big loss so I don't recommended this APK.
Thanks for your review. We have not received any support tickets recently. You can contact us at [email protected]. We will reply as soon as possible. We will introduce live chat ASAP.
July 25, 2024
How do you position your design to accurately reflect your mockup design or canva desgin when the dimension are expressed in % on this app? how do you convert px to %? how does it makes sense for the middle of the design (X axis) to be "50" no matter the template dimension. Are you all placing your design with no reference design in the hopes it aligns good?
July 18, 2024
Shows incorrect price on other items in other products you might like but the correct price when going into the product. Didn't continue using.
July 17, 2024
Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.
July 10, 2024
There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive. I really recomand it
July 10, 2024
We have been using the Zpeto Product Personalizer App for a few years now at Stamp Lab (www.stamplab.com.au) to allow our customers to submit custom rubber stamp designs, and it has been fantastic! The app works seamlessly and provides a user-friendly experience for our customers. Our product range includes a variety of custom rubber stamps, and this app has made the customization process incredibly smooth. On the rare occasion that we have needed assistance, the support team has been extremely helpful and responsive. Their quick and efficient support has ensured that any issues were resolved promptly. We highly recommend the Zpeto Product Personalizer App to any business looking to offer personalized products. It has been a great addition to our operations and continues to meet our needs perfectly.