All reviews

Rating Breakdown

  • 5
    89% (917 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

July 9, 2024

The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.

Using app

About 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

July 2, 2024

I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.

Using app

About 20 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

June 26, 2024

Flexible, fácil de usar, eficiente

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 27, 2024

No app has ever frustrated me this much. It caused issues on my product page, and no one is fixing it. I just want to delete this app now.

Using app

23 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 20, 2024

One of the top apps in the Shopify App Store, offering exceptional support that goes the extra mile to resolve any issues.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.

Store

Eberjey

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Great product & great service. Costumers love it too.

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 17, 2024

Ich habe leider immernoch ein schwer wiegendes Problem, vom Kundenservice bekommt man weder Hilfe noch überhaupt eine Antwort. Wirklich sehr schade

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

June 17, 2024

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Extremely responsive and helpful - some of the best customer service! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

Every time I think 'I wonder if I can...' I find they've already got it covered. They've thought of everything. I had a couple of questions at the beginning, and they answered them very quickly. Support is top notch. A great app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Great app and customer support for product personalizations. It functions very well and has adaptable functionality.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2024

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2024

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

Using app

About 3 years

Total reviews

2

Average rating

3.0

3 / 5 Share

May 3, 2024

Good potential, but I stopped my trial after encountering two issues: It's not possible to modify the letter spacing. The tools generate an image or a PDF. Once a product is added to the cart or an order is fulfilled, it's impossible to modify your configuration. This could lead to a high volume of after-sales requests

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

May 2, 2024

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Customer service is outstanding. Fast and straight-to-the-point response, ,clear instruction with video tutorials.

Using app

About 9 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

April 27, 2024

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

Using app

Almost 2 years

Total reviews

2

Average rating

5.0