All reviews

Rating Breakdown

  • 5
    92% (948 ratings)
  • 4
    4% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 92% (944)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2025

Excellent support, responses within minutes, always reliable. Fantastic app, highly recommended!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

As someone managing multiple Shopify stores, I view apps through the lens of scalability and ROI. Product Personalizer has delivered on both fronts. The app allows us to offer highly customized products without adding operational friction, which directly increases conversion and average order value.

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Friendly, great at helping us to personalise our books

Using app

About 5 years

Total reviews

19

Average rating

4.9

5 / 5 Share

Sept. 15, 2025

Store

My Store

Using app

--

5 / 5 Share

Sept. 17, 2025

I use it for my website and i love it ..They were prompt in solving my issue . Highly recommend them

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

thanks

Store

Figs.ma

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

とても親切で素晴らしい対応でした ありがとうございます。

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great and fast customer service, thank you guys

Using app

Almost 4 years

Total reviews

12

Average rating

4.7

4 / 5 Share

Sept. 8, 2025

This app excels in ease of setup and quality of support. If it eventually allows updates via CSV, it will become a perfect solution.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 5, 2025

Well done Zepto. Easy to use. Fast previews. Just right. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

De support is top, simpel je vraag stellen in je chat en supersnel en helder antwoord. Top ondersteuning

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Zepto is proving essential to our business which includes personalising stationary. It is powerful and integrates well with our shop on Shopify. We are still in the early stages of implementation but so far the product support has been second to none, with Nazuri responding quickly to our setup queries and giving great guidance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 3, 2025

The support team is really bad at solving the problem. They just roam around the bus without a definate answer and at the end just blame everything on the customer. Because of a bug in their software which they took over 6 hours to figure out we lost over 70% of our revenue. I bet any other app developer would have responded us in time and resolved it as soon as possible considering we have been their loyal customer for more than 2 years. Not recommended.

Using app

Almost 2 years

Total reviews

8

Average rating

4.0

Developer Reply

Dear Merchant, Thank you for being a loyal customer with us for over 2 years. We truly value merchants like you and are very grateful for your trust. We are deeply sorry for the unfortunate issue that occurred in your store. The cause turned out to be quite complex and rare — something our team had not encountered before. Because of this, our support team first tried solutions related to metafields, which are the most common reason for such issues, but unfortunately, those did not resolve it. Our team worked continuously until the root cause was identified and the issue was fixed, though we regret it took longer than expected. Please rest assured that we have already implemented safeguards so that this does not happen again for you or any other merchant. Once again, we sincerely apologize for the trouble this caused and appreciate your patience and continued support.

5 / 5 Share

Sept. 3, 2025

Great app with many options to customize your site and an outstanding support team. Totally recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

The app is easy to use and works amazing for our embroidery and personalization needs. It integrates smoothly with Shopify and makes the customization process simple for customers. The support team is very helpful and quick to respond whenever we have questions. Highly recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

It really works!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

I love this app and the support team! They always provide through help, are easy to understand and timely in their responses. The app is amazing. Thank you for making such a great product and for having such A+++++ support!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Amazing app and exceptional support. They are always very helpful with any demand. Thanks guys !

Using app

5 months

Total reviews

3

Average rating

5.0