Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.7
feedback
1,094
chart
#539
All reviews
Rating Breakdown
Review RSS Feed
Aug. 25, 2024
I truly appreciated the assistance I received from Zepto today. They took time to search for what was causing the issue I was experiencing and helped me fix them. Included a self help video for me to follow along to.
Aug. 21, 2024
I never used it, but I was charged for it, it was very bad, I wouldn't recommend it at all, they didn't even help
Thanks for your review. We did not find any query from you regarding the issue. Also shopify automatically charge when you do not uninstall the app after trial period. You can contact us at [email protected]
Aug. 20, 2024
I can highly recommend the app and am very impressed with the support! Mr. Islam and Mr. Rahaman provided me with very competent advice and were available around the clock until my problem was solved! I thank them for the support and will continue to use and recommend the app!
Aug. 18, 2024
I don't think there is such a perfect personalization app. It's fun to use.
Aug. 18, 2024
Great app with lots of potential, I had an issue and the team got to work and solved it for me. Great team and responsive on the emails. they had a live chat system before but its gone now but the quick responses on emails make up for the chat not being available.
Aug. 16, 2024
I consider myself super picky when choosing apps. I would check out every app in that category before making decision, and Zepto is my final pick. Here are 3 main reasons why I like Zepto after 2 months with them: 1. I like it very intuitive, particularly the tab and preview feature, even my 5-year-old kid can use it well. 2. I like it very flexible, allowing us to improve most aesthetic details. 3. I like it very supportive. The team behind takes my feedback seriously, understands what I want, and replies promptly. Kudos to them!
Store
My Store
Using app
10 days
Aug. 16, 2024
This has been a great product for my engraved memorial website. Zepto has been reliable, easy to use, and affordable. My customization needs are pretty simple so I don't know if more complex cases will feel the same, but I think it's awesome. For the money, I doubt you can do better than this.
Aug. 15, 2024
I do POD. I recently revamped my whole website. I feel confident since adding a preview to my POD product. Tech support was fast and excellent. They walked me through fixing my conditional issue. I like the app; it does not charge a per-order fee. It makes a huge difference to the bottom line.
Aug. 13, 2024
App is literally great and Muhtasim Mahir from Zepto Team helped me so sooo much. The customer support is literally great. Thank you!
Aug. 13, 2024
This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set with all of them)
Aug. 11, 2024
Our customers love being able to visualise their customised product, it really helps to differentiate our website in a competitive marketplace. Support is often very quick and if required the team will access our site to help fix the issue promptly, great if you’re a small business and lack technical confidence.
Sept. 16, 2024
Helped by Shahariare Rahaman and then Rakib, they were very fast and efficient, you have awesome guys among your team
Aug. 6, 2024
I have had the app for a couple of weeks and I am happy with it so far. At the moment I'm building my website and trying apps but I will certainly stick with this app for product personalization. When I have an issue, I email the developers and they are quick to respond and help with the issue. Definitely recommend!
Aug. 4, 2024
Very Good! Easy to use for customizable products. The customer service is very good, they answer very fast and helps with any issue and question you have. Highly recommend this app!
Aug. 3, 2024
Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!
July 30, 2024
Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me
Thanks for your review. I'm sorry to let you know that Shopify charged you even after you uninstalled the app. Here are their support docs for explanation: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps I hope you understand and update the review. Please get in touch with Shopify so that we can initiate a refund.