Zepto Product Personalizer

Service technique excellent. J'ai eu un problème d'affichage d'image et ils ont résolu le problème en moins de 10 minutes. Je recommande

Absolutely must have app if you sell anything that offers personalization of any sorts!!!

the app and support is ok. i do believe the agents try their best to help but in the time it takes them to answer your message you might figure out the issue yourself. also the answer doesnt always answer your question so you might have to elaborate to get your point across. there are a handful of youtube videos and a lot of documentations files that could be written better. also had to create multiple css scripts to achieve the look i wanted as they only have very basic and limited settings in their styling options. one good point is that they seem to have round clock support so if you cant figure something out they will gather details and send you a loom video on how to complete it. a bit of a learning curve for those who never done product personalization but this app isnt as complex as teeinblue which was more expensive and had west coast support hours (might not work for you if you're on the east cost. all in all not bad but i will be looking for an alternative

I have been using this app for a few weeks. I am still learning how to do certain things, but every time I have a question, the chat team is super helpful! They have even went as far as adjusting the app features on their end to make the product work better on my site. Highly recommend!

Numerous customisation options are provided in the app, with multiple branding features as well, to set up the customisation and preview text as well. Very proactive support team with a live agent working on the issue as per the requirements and providing necessary solutions to the questions. Some of the improvements can be done in the current UI and options, and the best part is support team is very positive about feedback and improvements and also works on them when possible.

Easy to use, very helpful support

Zepto Personalizer has made a noticeable difference in how I use my website. The recommendations are accurate and the app feels very responsive. I also like the regular updates and new features. Support was helpful when I had a question. Overall, a 5-star experience!

de klantenservice is goed, behulpzaam en handelen snel. app is ook duidelijk en ben er zeer tevreden over.

Great support with quick solution! thanks team!

Outstanding customer support and product for our needs. Whenever we have had issues they take it seriously and fix it quickly and check in with you. Originally, the biggest problem was that there was no way to see which products were connected to which customizer templates. With hundreds of products, that created serious management headaches. Editing or troubleshooting meant guessing what was attached where, which is not sustainable long term. The team has now added an “Assigned List” inside the template view, which clearly shows the products connected to that template. That alone solves the core visibility issue. They also improved the search functionality and added an “Apply to All” option, which makes managing large product catalogs much easier. These updates directly address the concerns I raised. I was very critical before because the limitation genuinely created operational risk for stores like ours. To their credit, they listened and implemented meaningful changes. Support stayed responsive throughout the process, and the improvements show they’re serious about building a better long-term product. If you’re managing a large catalog and rely on templates, this update makes a big difference. Appreciate the team for taking the feedback seriously.

Really good and fast support! I like the app a lot especially for engraving jewelry!

Only app I've ever rated. Fantastic experience

Zepto is a fantastic app, really flexible with very good features, integrations and really well thought out to make it user friendly. After trying some other customizer apps, Zepto stands out by far, making it really simple to set up complicated customizer options but have them very simple to manage across multiple products. Support from the Zepto team is also top rate, they have always been available very quickly and answered any questions I have thoroughly and have never been unable to provide a satisfactory answer and assistance. Pricing is also very reasonable, giving plenty of options at the different plan levels so you can start out small without paying a huge amount for it, and scale up as needed. Definitely recommended!