Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.7
feedback
1,094
chart
#539
All reviews
Rating Breakdown
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July 29, 2024
Don't recommend Please Don't Use this APK. Poor Support Structure. sometime it's not working and due to this I faced lots of loss. sometime issue in preview, sometime it's take 2,3 minutes for add to cart and you have to wait for they mail. I tried to ask immediate support they don't have any immediate solution option. If you go big for future you may face big loss so I don't recommended this APK.
Thanks for your review. We have not received any support tickets recently. You can contact us at [email protected]. We will reply as soon as possible. We will introduce live chat ASAP.
July 25, 2024
How do you position your design to accurately reflect your mockup design or canva desgin when the dimension are expressed in % on this app? how do you convert px to %? how does it makes sense for the middle of the design (X axis) to be "50" no matter the template dimension. Are you all placing your design with no reference design in the hopes it aligns good?
July 18, 2024
Shows incorrect price on other items in other products you might like but the correct price when going into the product. Didn't continue using.
July 17, 2024
Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.
July 10, 2024
There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive. I really recomand it
July 10, 2024
We have been using the Zpeto Product Personalizer App for a few years now at Stamp Lab (www.stamplab.com.au) to allow our customers to submit custom rubber stamp designs, and it has been fantastic! The app works seamlessly and provides a user-friendly experience for our customers. Our product range includes a variety of custom rubber stamps, and this app has made the customization process incredibly smooth. On the rare occasion that we have needed assistance, the support team has been extremely helpful and responsive. Their quick and efficient support has ensured that any issues were resolved promptly. We highly recommend the Zpeto Product Personalizer App to any business looking to offer personalized products. It has been a great addition to our operations and continues to meet our needs perfectly.
July 9, 2024
The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.
July 2, 2024
I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.
June 27, 2024
No app has ever frustrated me this much. It caused issues on my product page, and no one is fixing it. I just want to delete this app now.
June 20, 2024
One of the top apps in the Shopify App Store, offering exceptional support that goes the extra mile to resolve any issues.
June 18, 2024
Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.
June 17, 2024
Ich habe leider immernoch ein schwer wiegendes Problem, vom Kundenservice bekommt man weder Hilfe noch überhaupt eine Antwort. Wirklich sehr schade
June 13, 2024
Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.
June 13, 2024
Extremely responsive and helpful - some of the best customer service! Thank you!
June 8, 2024
Every time I think 'I wonder if I can...' I find they've already got it covered. They've thought of everything. I had a couple of questions at the beginning, and they answered them very quickly. Support is top notch. A great app.
June 2, 2024
Great app and customer support for product personalizations. It functions very well and has adaptable functionality.
June 1, 2024
The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !