Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.9
feedback
1,035
chart
#267
All reviews
Review RSS Feed
Aug. 1, 2025
Thank you for trying our app and for sharing your feedback. We're sorry to hear that you encountered issues during setup. We constantly work to improve our product, and your input is valuable. It appears you didn’t reach out to our support team before uninstalling—we’d be happy to help resolve any glitches or compatibility concerns. Please feel free to contact us directly at [email protected] or reinstall the app and reach out through the in-app chat so we can assist you step by step. We're committed to ensuring a smooth experience and hope to have another chance to support your store. — Zepto Apps Team
July 19, 2025
I have been looking for an app like this for years Initially downloaded it and had a few tweaks and questions Musabbir was very very helpful on live chat helping in everyway he could Thanks so much! cant wait to get it rolling on all of our items
July 20, 2025
Great app! I had a couple questions for the support team, they were very responsive and resolved them almost immediately. Super helpful!
July 12, 2025
Dear Shopify Support, I was referred by a friend to explore Shopify & Zepto personalizer for customized function website, but I want to bring to your attention a very serious issue they’ve been facing. My friend has integrated the Zepto Personalizer app into their Shopify store. Unfortunately, for the past 10 days, the app has not been functioning correctly, and no resolution has been provided by the Zepto support team. Even more concerning, the team informed them that their technical staff won't be available for another 2–3 days, further delaying any possible fix. Due to this, my friend’s store operations have been severely impacted, resulting in millions in potential revenue loss. This level of negligence and lack of support is unacceptable, especially for a paid third-party app listed on the Shopify App Store. I strongly urge Shopify to review and verify such third-party developers more carefully before listing them. Platforms like Shopify should not allow apps with poor service standards to operate at the cost of merchant livelihoods. Please investigate this issue and take strict actions or provide alternative support to businesses suffering due to Zepto Personalizer’s failure.
July 11, 2025
Excellent and easy to use app. The customer service is also very helpful 10/10
July 7, 2025
Very easy to navigate and use. The support team has been fantastic - always willing to go above and beyond to help bring our vision to life. Highly recommend!
July 6, 2025
I had Muhtasim Mahir as my support person and he was so helpful. He explained things to me many times in different ways so I understood it because I am new to this. He was great with showing me how to fix certain things myself and he ultimately fixed the major issue I was having on our website. He had to do some custom coding and had to figure out why the issue was happening in the first place. It took a while but he didn't give up or leave the chat. It was a great experience. And mainly the problems have been fixed.
July 3, 2025
July 1, 2025
This app is ideal for our personalised gifts. Support is lightning fast and very helpful.
June 28, 2025
June 27, 2025
Ich nutze den Zepto Product Personalizer bereits seit mehreren Jahren und bin sehr zufrieden. Der Support antwortet schnell und hilft bei Problemen weiter. Ich kann diese App weiterempfehlen.