All reviews

Rating Breakdown

  • 5
    93% (1,118 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 90% (1,081)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2020

I have used this app in two different Shopify stores, I love it! Customers love to see a live preview of their customizations! It's a great app!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

The app does what it should, the live chat, however, does a lot more customers are appreciated Thank you very much, I haven't regretted the purchase

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

This app has helped our store gain a lot of revenue and has been a simple way for us to add personalization for our products. Support is always prompt.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Super guy, extremely patient, helped me out in understanding mobile personalisation, 10 on 10 on every account!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Nous aimons beaucoup cette app. Simple d'utilisation, elle permet des réalisations très design. Le support est réactif et performant et sympa en plus ;) Je recommande. English : We really like this app. Easy to use, it allows very design achievements. The support is responsive and efficient and also nice;) I recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

-Very helpful application in many option and details that can help you with every product -excellent customer service thank you

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 5, 2020

Apps works mostly as intended, albeit with a few minor bugs here and there. But the customer service is pretty perfunctory and subpar.

Using app

6 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 5, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service.

Using app

22 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Aug. 5, 2020

I use this plugin to complete my custom product page. Despite many problems, they worked very hard and helped me solve them in time. thank you very much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2020

We use this app extensively for heavily customized jewelry and keepsakes. Support is getting better and better - the addition of live chat support inside the app makes a huge difference! My only complaint is that past updates to the app got pushed out without any notice and sometimes cause problems. We really need a way to control the release of updates so we can test them before they get deployed to our production site. Support has improved significantly in the last few months and I have been assured that the update process is going to get better. From a functionality standpoint, this is definitely a 5 star app. If updates continue to cause issues, I'll have to come back and dock some points though.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2020

We are using this app for a year now. You have endless options to customize your editor which is a mighty and in comparison a really cheap tool to get your individual products out there. Nothing we couldn't get done with this! The support always got our problems solved and I will rather wait a day or two for the solution than an instant reply by bots or generic answers that does not help at all. Keep up the great work! Greetings from germany, a really happy customer on various of your plans. :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2020

great app and great support, very fast and efficient. i think is one of the best apps in store if you need custom products.

Store

BLACKIS

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2020

i really like the app - a lot of options and you can use it for different products. quite easy to use if you understood it

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2020

Customer service is excellent! Had some issues using it, but they resolved all of the issues very quickly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2020

We use this app to allow customers to customize their sweet box by choosing different variants of products. The app offers a lot of flexibility. Most of the things we felt we needed support with were already a part of the app, we only had to know how to use it. They are always there to solve our queries. It would be great if they add more tutorials or help on each and every "setting" that the app offers for customizing, so that customers can realise the complete potential much faster.

Using app

Almost 2 years

Total reviews

9

Average rating

4.6

1 / 5 Share

July 2, 2020

App has major reliability issues. 07/02/2020 (12:03pm EST) -- App is still down. No response from Support. 07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to review. There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue Please delete your browser cache and recheck now. This is not going to happen again we promise! you can reach us at [email protected] Please consider deleting the review to help us We are deeply concerned and sorry for this issue. Thank you for your patience! Kind Regards, Saifullah Product Personalizer

5 / 5 Share

July 2, 2020

Great app! Numan was very helpfull assisting me to set up some specific changes on the interface that ended up improving the UX for my customers. Don't hesitate and give it a try folks, you won't regret!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

Numan was awesome with help setting up this app. Very, very helpful and so glad he was there for us to get this up and running! We have a more than a few products and we needed some serious help. Thanks again Numan!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Many Thanks to The support staff at product personalizer. My request/problem was sorted out in quick time. Love the app! easy to use and makes my products personlized with image upload and text input without having to do any input Myself when a sale comes in. Set it up once and its set to go!

Using app

5 days

Total reviews

6

Average rating

5.0