All reviews

Rating Breakdown

  • 5
    92% (1,035 ratings)
  • 4
    4% (41 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 90% (1,016)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2019

I've been using this app for a year and it's been nothing short of amazing. it has all the options you need and very professional and aesthetically pleasing. furthermore, when I wanted to rearrange a button and change some settings (which support doesn't have to do) they did it for me anyway and this has made me very happy as usually you would have to get someone who knows code to do this. Overall a very good app, highly recommended and I will continue to use it.

Using app

12 months

Total reviews

10

Average rating

5.0

4 / 5 Share

June 13, 2019

I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!

Using app

5 months

Total reviews

8

Average rating

4.9

Developer Reply

Thanks for taking time for review. Creating new product is a feature that you have activated. Please alter that . More details have been sent to your email.

5 / 5 Share

May 17, 2019

Really great app! Would highly recommend. And Saifullah is brilliant at customer service. Always timely with responses and very helpful solving any glitches.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2019

Fantastic app, easy to use and when we had a technical hitch the problem was solved straight away.

Using app

22 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 5, 2019

The app developers, have addressed most of the issues pretty quickly and have been helpful. Although initially there was some misunderstandings, it was cleared up with a screen recording of said bugs and they were swiftly fixed. I still believe the app can be improved in UX. But it is still a great for what it is.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking time for review. - This has never been happened and no one out of thousands store owner has never complained that . There is a bulk removing option you might have triggered - The UI has been improved and field title is replaced by label - The UI has been improved - Here is HOW PRICE INCREASE WORKS: https://doshopify.com/product-personalizer/help/how-options-with-costs-are-displayed-in-the-cart-checkout/ You need to set price option in your theme . Here is tutorial: https://doshopify.com/product-personalizer/help/price-per-option-theme-installation/ - This is a theme issue described here : https://doshopify.com/product-personalizer/help/incompatible-themes-price-per-option/ - The tag is created for technical reason to prevent the product being shown in the store. More details : https://doshopify.com/product-personalizer/help/hide-newly-created-product-by-the-app/ We are constantly updating our UI . As the app is a complex product building tool at first it may seem difficult to understand . Once someone is accustomed he/she will certainly enjoy it.

5 / 5 Share

April 2, 2019

This is the best app with the best service! Support always responds fast and I can't think of a feature this app doesn't offer. There is a learning curve to using the tool but it is well worth it!

Using app

2 months

Total reviews

3

Average rating

5.0

2 / 5 Share

March 31, 2019

We use this app on my site and it would be nice if the support was better. They have an email but they don't always respond and when they do it is weak. For a paid app I am pretty disappointed. We are launching our new site with a different app next month.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for taking time for review . Hope you are satisfied with the app and services. Can you please update the review ?

5 / 5 Share

April 18, 2025

Very patient and helped so much!

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2019

This app was built for something different than what I utilized it for. I was able to build a type of "builder" for my products. Any snags that I ran into the developer was quick to help me. Very responsive. The app works great!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2020

Hi Guys, Thanks for the great support once again. Problem solved efficiently. Greatly appreciated. Awesome app

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

*UPDATE* I have gotten in touch with the programmer and he has been helping me learn the program. We went ahead and got a subscription. I think this app will work well for our needs. The app has a bit of a learning curve but once you figure it out it's pretty straightforward, and does a nice job. I think this app has huge potential, and i got started using the info they provide in the documentation. But unfortunately I can't get any support from the developers. They won't return emails with seemingly easy questions. I will have to look for another app.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2019

Excellent app, Excellent support, Excellent features, Excellent price! Some users may need to take time to get familiar with it, but if you do, you won't regret it.

Using app

16 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 7, 2019

This is a great app if you have a lot of custom options on your products. I have been looking for an app, I was using Product Customizer. It was ok for simple customizations, but limited in it's features. Product Personalizer has a lot more you can do, and I like that you can use images to show the different options. It's a little tricky to learn at first, but once you get it it's easy to work with. There are a couple little glitchy things, but nothing major so far. It seems like the developers are working to improve the app and they were very quick to respond to me questions.

Using app

28 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 7, 2019

Very good application and super fast costumer support, very professional, i recommended it. Thank You for your help :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

So far this app is great, Perfect for my customers to design custom items, I've been wanting something like this for years and now I finally have it. Easy to upload fonts too!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2025

Un excellent module super-puissant !! Permet de faire de la personnalisation et de l'aperçu en live sur les produits, avec une multitude d'options très utiles ! Exactement ce que je cherchait ! :-)

Using app

Over 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 2, 2018

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2018

UPDATED REVIEW I have to let everyone know that in fact there was some sort of glitch with my theme and the support in getting that resolved, once we all realized what the glitch was - was prompt and complete. I'm excited to keep building my store and I'm so grateful for this app! ************************************************* I think I might really love the app but in asking for support the answers are really incomplete. The app has many capabilities -- but getting it dialed in continues to perplex me. I've asked for screen shots, I'm hopeful they will arrive. Still trying to work it out -- fingers crossed I can get it resolved.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2018

I was working late at home updating some of my products, I found that it was taking a bit too long to change from product to product. So i emailed a quick video to the guys and asked for a "Next Product" button - within 1hr I had a response and the button magically appeared which helped speed up my nights work. brilliant stuff

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 10, 2018

The service on this app is fan-tas-tic! We tried out a few personalization apps, and this was the one which had the most useful features and smoothest usability. There were a few features that were missing, or perceived as broken, but they were quickly resolved with a short email to the developer. There were some updates to the app while we were in development, which ended up making its capabilities much stronger, so we know it is actively being improved upon. Would highly recommend.

Using app

3 months

Total reviews

5

Average rating

5.0