Stamped Product Reviews & UGC
Build trust, drive acquisition & sales with customer reviews
Rating
4.8
feedback
6,393
chart
#926
All reviews
Rating Breakdown
Review RSS Feed
Jan. 6, 2020
So far so good! Stamped helped me get reviews from my former customers by emailing them a branded email and their customer service is great. The platform is really customizable too and easy to use. Some trouble importing from excel but they helped with that.
Hello there, Thank you for your review and kind words! We're glad to hear that Stamped.io is helping to gather reviews easily from your past customers for your store, we hope that you'll love Stamped.io even more when you see how easy it is to request and collect reviews with us! We hear your feedback regarding our reviews import process as well. As we know how precious the reviews are to our users, the import format has to be stringent to ensure that the data is well transferred and displayed accordingly. We will take this back to see how we can further improve on the process for our users. Thank you :)
Jan. 2, 2020
This app is great. Simple review form but good looking and easy for customers to submit. I would like it better if the reviews showed up higher on the product page - like just below the Buy button - instead of below the fold where a lot of people probably don't see them. But, still a great app.
Hey there Northsole, Thank you for your review and kind words! We're so pleased that you found our review email feature to be user-friendly and simple for your customers to provide their reviews. We hear your request to show the reviews higher up the product page, our team has assisted to install our star rating badge below the product title and when customers clicked on the star rating they will be redirect to the review widget :) If preferred we can shift the placement of the review widget (on the desktop) below the product image for you as there’s an empty space and at the same time, making use of the space. Our support team will reach out to you via [email protected] to follow-up with you as well. Thank you again, and we hope you'll have a great time collecting UGCs with Stamped.io !
Jan. 1, 2020
I really like this app solicits reviews.. I would love it more if the pricing model was based on results. This would make it friendlier to small companies where you pay more as you grow
Hey there , Thank you for your review :) We're glad to hear that you're liking our app, that's great! Regarding our pricing plans, you'll find that Stamped.io subscription plans are priced very competitively amongst most reviews app out there. Should you have any concerns or queries regarding our subscription plans or features, do reach out to us via [email protected], we'll be happy to provide you with more information and advise you accordingly!
Dec. 16, 2019
This app is really easy to use and to customise to your stores brand. It's helpful to be able to set up and send a review email sequence to try and convert more customers who may not leave you a review first time. It also pulls in your products from Shopify and the emails look good. Only thing I could comment on for improvement would be that sometimes you have to follow the link in the email to leave the review if the form does not work in there. However, this is fairly minor, and all links work and everything looks professional. Also, really helpful to mention it has a free version which is great value. Highly recommend.
Hello there, Thank you for your review and kind words! We're glad to hear that you found Stamped.io to be a user-friendly and useful app for collecting UGCs for your store. Our review request form and widget does have customization options for the buttons color which you can find in the settings, please do not hesitate to reach out to us at [email protected] and we'll gladly assist you with getting the customization done! We do hope you'll have a great time with Stamped.io collecting UGCs for your store!
Dec. 12, 2019
Reviews are an absolute must for social proof! Easy installation...would be better if it notified me when/if reviews are waiting to be approved. Especially early in business.
Hi there, Thank you for your review and kind words! We're glad to hear that you found Stamped.io to be an easy app to work with :) We do have the review notification email function available, you'll find it in Settings> Customize> Reviews> Notifications. Our team has reached out to you in an email to assist with getting this enabled :) We hope that you'll have a great time with Stamped.io collecting UGCs for your business!
Nov. 26, 2019
While we are new customers and are just starting to use this app, we do feel like the customer support for the app is very good. We were using this app in conjunction with another one and needed to display customer reviews. The 2 apps were not 100% compatible. The Stamped.io team was extremely persistent and supportive until they were able to achieve my desired results. I feel they have a good product and the support makes using it an absolute pleasure.
Hello Habitual, Thank you for your review and kind words. We are glad to hear that using Stamped.io as a reviews app for your business is working out for you. Stamped.io allows you to collect, moderate and display reviews all within one app which would be convenient for management of your UGCs :) We hope you'll have a great time with us!
Nov. 21, 2019
Great review system and value add to my shopify store. Fantastic support team, fix all my issues and customisation in a few hours. Greatly appreciate their service and team.
Hey SimplyGood, Thank you for your review and kind words! We are glad to hear that Stamped.io is bring value to your business, and our support team is happy to have been able to assist! We hope you'll have a great time with us collecting UGCs for your store :)
Nov. 11, 2019
Thanks to Martin Widjaja who guided me clearly (and patiently too!) in solving an issue which I had faced for a while. Thank you!
Hello Brown Bag Wines, Thank you for your review and kind compliments towards our support staff, we appreciate it! We hope that you'll have a great time with Stamped.io collecting UGCs for your store!
Nov. 9, 2019
I am currently using this app to gather review for my shopping site and the response is encouraging. Give it a try before you decide against it
Hi there, Thank you for your review and feedback. We do hope you'll come to love Stamped.io as many of our users do, and we look forward to receiving your review again once you've seen how easily you can collect, and display reviews all via one app for your business :)
Nov. 1, 2019
I just installed the app. It was super easy so thats great. I will review again once i see it in action.
Hi fiordland, Thank you for your review and kind words and welcome to Stamped.io! We hope you'll have a great time with us collecting UGCs for your business and we look forward to receiving your review again :)
Oct. 28, 2019
Just started to build e-store and found this decent apps after doing some research from youtube and review. Not bad afterall.
Hello Esthetic Embassy, Thank you for your review and kind words! We hope you'll have a great time collecting reviews and Stamped.io :)
Oct. 8, 2019
we're using this app to enhance conversion on product page and drive traffic to website. furthermore we've integrated stamped with smile, which works well but it would be great if the smile integration was a bit more intuitive.
Hey THEMAGIC5, Thank you for your review and kind words! We are really glad that you've picked Stamped.io as your app of choice for increasing UGCs for your store. We hear your feedback regarding the Stamped+Smile.io integration, we will take this back to see how we can make the process easier for our users. Thank you for your continued support!
Oct. 4, 2019
Update: I finally got ahold of the correct person and they were able to get my issue resolved within a few hours. The issue turned out to not be a problem with my (product_id) data but a cache issue with their servers. Thank you very much for stepping in and figuring out what the real issue was and getting it resolved. You provided great customer service. I've used this app for a while and the support used to be really good. I've had a issue for a week were reviews imported just don't show up on the product and if I search for the product_id I can't fined them. I've been emailing back and forth with support and they won't really look into the issue. just telling me that the reviews have been synced or sending me a document telling me how to reassign reviews to other products. The support for this app used to be great but once it starts taking over a week to get help its not use-full anymore.
Hello there, Thank you for your feedback! Our team will be getting in touch with you shortly to rectify the issue you are facing with your reviews. We realized that the reviews you've imported had incorrect product data (product_id), and hence the product isn't attached to the correct Products. The issue has been resolved for ya as per our latest email to you :) Our support team is always dedicated towards helping our users, and we will take your feedback seriously and check on our processes to manage our support more effectively :) Thank you!
Sept. 24, 2019
We had some issues in the beginning but the the support team was very helpful and could fix every problem at hand. Overall we are happy with the app.
Hi aphrodite-shop, Thank you for your review and kind words! We are glad to hear that you like our app, our support team is happy to have been of help to you! Stamped.io is dedicated to helping our users collect UGCs for their business, we hope that you'll continue to find Stamped.io to be a great asset to your business!
Sept. 10, 2019
Installed for a few months since - no reviews yet, but seems like a great app with good functions for now.
Hey Maeso, Thank you for your review! We are glad to be the app of your choice and hope that our app will continue to serve your store well!
Aug. 7, 2019
A really useful app and have received a huge amount of customer feedback in a short space of time. Great app. I initially struggled to get the app working continuously, but contacted the support team and they were very helpful. Also imported my data from shopify reviews app too.
July 18, 2019
I like that it's a review app. My store is new and I haven't had any sales yet, so I can't comment too deeply. However, the set up is not very user friendly. The widgets and setting them up are tricky. The customer service, on the other hand, is excellent! They were able to help me get done what I was trying to do.
May 31, 2020
I got my web developer to install the app, but I was able to set up everything else and get it looking the way I wanted it to with store colours and wording. So far so good. I've just moved up from the free plan to the basic plan, so will see how I progress with the extra features. I have had some trouble adding the reviews tab to the facebook page, but will try again.
July 16, 2019
Best customer service of all the apps we have. Had a small issue when we switched over and it was resolved within hours. I just wish it wasn't so expensive to collect some of the other data on higher plans.
Oct. 18, 2019
Very happy with this reviews app. One feature I would love to see is to automatically send review emails once an item has been marked as delivered by the carrier. Currently, to ensure my customers receive their review email on the day they receive their order I have to manually check all orders delivery status manually, the cross reference with the queue in the Stamped dashboard. This might not be easy to do but would save me an hour a day! Due to the variance in delivery times, simply setting a 10 day period doesn't work best for converting those emails to reviews. Another feature I would like is for customers to be able to update their reviews. for example, if an issue was resolved. I understand these features are coming in the next update!