Stamped Reviews & Loyalty
Build trust, drive acquisition and sales with customer reviews
Rating
4.7
feedback
3,659
chart
#2,975
All reviews
Review RSS Feed
Oct. 4, 2016
This review app has been helpful for our store so far. We're generating regular reviews with it. Unfortunately, it's quite locked down for the free version, and you only get a few email review requests before you "hit your free limit." We just upgraded to a paid version soon to unlock customer photos, a higher review number threshold, etc. Overall, would recommend. Not "Amazed", but it's good and we're happy.
Aug. 21, 2016
Great product, great service, had a few questions on set up and quick to repsond and assist. I have also noticed an increase in review conversions.
Aug. 20, 2016
I'd give 6 stars if I could! - A great must have app. Provides great widgets for sharing reviews and email review requests. A must have add on to the review app, providing features which it desperately needs. Great support, feature rich free version and scaleable :) - Get it!
Aug. 17, 2016
I had received ZERO reviews prior to installing the app, and it has definitely helped to bring in more reviews than before
Aug. 16, 2016
So far it seems to be working great. Mine has sent over 30 emails in the 1st week, and we have gotten 4 reviews so far! I will update this review if I run across any issues.
April 9, 2020
2020 Update: For anyone on the fence on whether to use this app, get off the fence. This is the company to partner with. The Product Reviews app is great but their service and dedication to our business is refreshing. I'm not treated as a means to an end. Get the app! 2019 Update: Their level of service and communication is a worthy goal for all shop owners. You can sense that they are committed to your success. I highly recommend this app and the team that supports it. Update: It's been a few years and my experience is still great. I love the improvements and the customer service hasn't wavered at all. Working with Shopry has been great. Not only is the Product Reviews Addon much needed to extend Shopify's app, they provide excellent customer service and technical support. After sending an email asking a question or requesting help, I hear from Tommy or one of his team members in no time. My expectations have been exceeded over and over again. Two thumbs way up.
Aug. 9, 2016
Intuitive to navigate and simple to customize review emails. Responsive support assistance. Would highly recommend!
Aug. 8, 2016
I haven't had it too long yet, but its already generated 50% more reviews than what i had when i started.
Aug. 5, 2016
The app sends emails to customers to provide feedback on their experience and review your products. It is very useful and has cool features for free. Some features are premium. This is a great, automated way for customers to be more engaged with the product and the company.
Aug. 4, 2016
This is a wonderful app for those looking for product reviews. It just emails your customers that purchased from your website and the rest is history. You get feedbacks straight away. Highly recommended
Aug. 3, 2016
A must have! We use it to collect email reviews for orders of olive oil and matcha, and its been working flawlessly so far!
Aug. 1, 2016
Been using this app for almost 2 months, has been helpful so far - Have gotten some reviews so it is working :) Will review again once I have it running for 3+ months.
July 29, 2016
Amazing product, much better than working with some of the other apps that offer this service. The price is very reasonable and the staff is very helpful!.
Dec. 6, 2016
We were looking for another review app and have been recommended by peers to use Product Reviews Addon. We are very happy to have moved to this app because it has made collecting reviews so much easier, the app has many features and widgets that we can use to display the reviews all over our site. And Tommy is one of the most helpful app devs there is. I kept reading from people that he's super helpful and now I can share their experience. Absolutely helpful technical and customer support. 10 stars for this app and Tommy if I'm able to give it. Install this app and you'll know why it's so good. >> 5 Month Update: This app is still awesome and we've got plenty of reviews with no effort. Highly recommended app and Tommy is still very helpful to this day. Don't look at any other, install this reviews app.
July 24, 2016
We moved to Shopify in February 2016. Prior to Shopify, we were on the AmeriCommerce (Spark Pay) platfrom, and then a miserable 9 months prior to that on Bigcommerce. Our path to Shopify is important because this will explain our review platform choices and solutions... On Bigcommerce (in 2014), we were using Yotpo. It was inexpensive, and at the time had terrible UX for mobile, Mac Mail.app and Outlook clients. Support was slow, and limited. And honestly, it was not a good integration. When we moved to AmeriCommerce in January 2015, we chose to use the native review system. This kinda worked, but it was missing all kinds of powerful features, rich snippets, SEO, etc... and it didn't have any carousel or sophisticated merchandising elements for the reviews. In June 2015, convinced that we needed a more powerful review platform, we did our due diligence and selected Shopper Approved. SA had some powerful features, but it was a NIGHTMARE to integrate, and it was not built for products with color variants. Color variations confused the crap out of SA and the support was non-existent. God help you if anything broke. It would be days or even weeks for Shopper Approved to help you. If you screamed loud enough, eventually, they would assist. Sometimes. SA never had a correct rich snippets integration and the SEO was poor. SA was not built for PRODUCT reviews... it was pretty great for "site" reviews... but products was slapped on and not done well. By November 2015, I was convinced I needed to move on - and I was also realizing that Shopify was a better place for me. Opportunity to migrate all of my verified reviews! And find a new review platform. I took a serious look at TrustPilot. These guys were snake oil salesmen. Pricing was all over the place. Once day, they'd call and offer a deal, then they'd take it away 9 hours later. But the #1 reason I had to avoid TrustPilot was the merchant will NEVER own their reviews. Forget about importing existing verified reviews by YOUR customers, and forget about taking these same verified customer reviews with you if/when you leave their platform. About this time I also made the commitment to move my store to Shopify (best decision I ever made) and also explored a few other platforms. [trust me, my review of Stamped.io is coming...] I met the folks from eKomi at a trade show, and eKomi looked fantastic. I made a deal. Signed a contract. Then it was integration time. Um, no integration for Shopify? But sales rep assured me... By this point I was working with the lead integration engineer, and I mentioned importing existing reviews (sorry, can't do this) and I wanted clarification about exporting verified reviews if I were to leave the platform... Nope. Sales rep was fabricating all of this to close the deal. Fortunately, my contract had a 30-day walkaway for any reason, and I was able to make that go away. Almost there. Stay with me. In January 2016, there were 2 relatively new review platforms in the Shopify app store: a) Judge.me b) Stamped.io (also called Product Reviews Addon developed by Shopry) c) and as an FYI, Yotpo was now $699/month and TrustPilot was asking $499/month At the time, Stamped.io was brand spanking new. And Judge.me really impressed me. I even gave it 5-stars (and still do). Judge.me's developer was responsive, eager to improve the product and it was no-BS. It was also inexpensive. But after 6 months with Judge.me, my needs (and my store) grew. I knew Judge.me's roadmap, and their priorities were not aligned with my needs. They are GREAT guys and I have nothing negative to say about them, but I needed something more. A more expensive solution with more features. But not $699/month. So I reached out to Stamped.io Tommy was a pleasure to work with. The features that I LOVE about Stamped.io "premium" are: 1. Review submission by customer from email. Works perfectly from iOS; 2. Widgets. Super important. 3. Social Media posting, and it's done perfectly. 4. MULTIPLE products in a review request. (Judge.me would send 6 emails if an order had 6 items. Stamped handles this much better IMO) 5. Dynamic coupons; 6. Product upsells in the emails; and a laundry list of features... and even more features for "Enterprise" plan. Stamped.io has more features than its competition and it is slightly more expensive for the "premium". If you want/need the features of the $699/month service, you can have it for 1/10th the price. I am thrilled with the support and the performance of this software. 5-Stars.
March 8, 2023
I am updating my review to 1 star due to repeat issues with the app not pushing the reviews through on mobile and desktop. Customers leave reviews and they don't show on your store which is defeats the purpose. I have reached out multiple times about the same issue and on the most recent occasion, it took almost 3 days for someone to respond to my inquiry. I am not happy with the way customer service handles requests, they are slow to respond and don't seem to care that the order is resolved or not. In the last instance, the support staff asked to get in to the backend of my store? Why is that necessary when you own the software - can't you figure it out on your end, it's your technology. All I want is for my reviews to render properly as they should since that's what I am paying for. Going back and forth is a big waste of time and the problem has been ongoing now for over a week. I don't recommend this app.