Stamped Reviews & Loyalty
All reviews
We have three Shopify website, all three websites are installed with this app. Very easy to use, the customer service is always helpful and prompt on time. Highly recommended.
Hi there ForestWest team, Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that our app has been helpful for all of your Shopify sites. Our team works hard to ensure that our customers have a seamless experience with our products, so it's always rewarding to hear that our efforts are paying off. If you haven't already checked it out, we also offer a Loyalty program that could be a great addition to your websites. It's designed to help you build stronger relationships with your customers and increase engagement and sales. If you'd like to learn more about it, feel free to reach out to our customer service team. Thanks again for your support. We truly appreciate it!
Awesome support! Fast and very reliable. The best solution for Reviews and Loyalty we have ever had on Shopify.
Hi there Loolia Closet team, Thank you so much for your kind words! We're thrilled to hear that you're finding our Reviews and Loyalty solution to be fast & reliable. Saying that we are the best you've ever had on Shopify makes us blush with pride! Providing excellent support is a top priority for us, and we're glad to hear that it shows. If you ever have any questions or concerns, please don't hesitate to reach out. We're here to support you and your business every step of the way.
Excellent support staff - whenever I have any issues, they are quick to resolve. Thanks Elvis, for finding and fixing this last issue so quickly!
Thanks so much for sharing!
Been a customer since 2016 love this platform, customer service is great also if you have an issue they get back to you same day!
Thanks for the kind words and the long-time business! Grateful to partner with you.
Stamped is one of the best review publishing solutions out there for Shopify, highly recommend for anyone looked for seamless integration for google! Also, the customer support is top notch and fast to help with hands on support!
Thanks for your review! We've seen especially strong clickthrough rates recently for brands leveraging the Google integration, glad to hear you were able to get it up and running quickly.
Great solution for product reviews and popular enough to be well integrated with other 3rd party apps. Unlike several other services we've used, Stamped.io doesn't build their business model around signing up customers at a competitive price but then jacking up renewal rates steadily every year. Just a good product at a fair price, and great support to back it up should you have any issues along the way. Highly recommended!
We're glad to hear you're having a positive experience, and thanks for the kind words. We pride ourselves on transparent pricing with no surprises at renewal time!
Ashok fue muy amable y rápido en ayudarme. Necesitaba confirmar un tema sobre la publicación automática de los comentarios y hasta me envió un video de cómo realizar los cambios que necesitaba. Muy eficiente.
¡Hola! Gracias por tus amables palabras. Nos alegra mucho saber que pudimos ayudarte con tus dudas y que pudiste volver a operar la aplicación sin problemas. Nuestro equipo de ayuda siempre está dispuesto a brindar un servicio amable y eficiente. Si tienes alguna otra pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
I had an issue with the metafields of Stamped on my store. and Arjun from customer support was fantastic and fixed it.
Glad to hear we were able to get this resolved for you!
Stamped has been a reliable partner in our reviews for 5 years. I finally purchased the $150/month subscription to one of our shops, to push reviews to Google. Works well!
Thanks for the kind words! We've typically found that brands who leverage our Google integration tend to see significant clickthrough improvements, glad to hear you're going to be using it!
Great app. I was having trouble with the integration but BEN from customer service helped us in less of 1 day. Recommended. Also, Andrea helped me with some issues in my new theme and the customer service was very good and fast responses.
Excellent reviews app with photos and videos. The loading speed improved greatly with the latest update. Amazing support as well!
Hello, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you're enjoying the app's features, including the ability to add photos and videos to your reviews. We're also glad to hear that you've noticed an improvement in the loading speed with our latest update. Our team has been working hard to optimize the app's performance, and it's great to see our efforts paying off. Finally, we're grateful for your kind words about our support team. We strive to provide the best possible service to our users, and it's always rewarding to hear that we've met your expectations. Thank you again for your support and for being a valuable member of our community.
A great app and their support is fantastic - super-responsive and helpful and will often do the work you would normally have to pay developers for! Highly recommended.
Hi there ARTWRAP team, Thank you for taking the time to leave us a review! We're delighted to hear that you're enjoying our app and that our support team has been able to provide you with the assistance you needed. We take pride in offering top-notch customer service and support to all of our merchants. We understand that sometimes things don't go as planned, and we're always here to help you navigate any issues that may arise. We're especially glad to hear that our support team was able to go above and beyond to help you, whether that's assisting with a technical issue or handling a task that would normally require a developer. We want to make your experience with our app as seamless and enjoyable as possible, and we're always looking for ways to improve and exceed your expectations. Thank you for recommending us to others - word of mouth is the best way for us to grow and reach more users who can benefit from our app. Again, thank you for your support and for choosing Stamped. We look forward to continuing to provide you with a great experience.
If you find aother review app I would install them instead. Support is not good. ZERO clarity. First you have to wait at least a day to respond with a problem VIA EMAIL ONLY, then ITS NOT CLEAR what the solution is when they do respond. Then you have to keep going back and forth waiting at least a day in between to get any clarity on what needs to be done. It doesnt seem like they put themslves in the shoes of their customers. Dealing with them has been really frustrating at this point. There is no live chat and anyone you can interact with directly so if you have a technical error then you have to write an email and wait for an answer which is around a day. Then I have come across having MORE questions after receiving their answer and then wait another day because they are NOT clear at all. THis can go on for days and days. Terrible use of time and completely not efficient. They also don't answer some questions that you may ask even though your business hinges on resolving the technical problem from their app. I still dont have the app working correctly after I just UPGRADED to try some other functions. Its been DAYS and DAYS now and the problem is not fixed and again waiting for their response. In addition if they have site maintenance they DO NOT let their customers know beforehand. Most places send an email out saying we are going to have maintenance on this day. I had to get on the phone with shopify see if there was anything wrong on my end, they have to write a support ticket, reach out to the app..you see where a lot of the issues are. Then I finally heard back they are updating the site and no idea when that will be fixed. Come on. PLEASE COMMUNICATE CLEARLY WITH YOUR CUSTOMERS. Not good customer support at all and you have to wait forever to get resolution.
Hi there Sweetwater team Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you've been experiencing with our support team and product. We understand how frustrating it can be to have technical issues and not receive clear communication from us. We understand that our email-only support system can cause delays and does not offer the immediacy of a live chat system. While we currently can't support a live chat option, it is something we're working towards. We're working hard to improve our response times and communication processes to ensure that we provide our customers with the best experience possible. We are a small team, but we strive to offer world-class support. We understand that waiting for a response and going back and forth for clarification can be frustrating and time-consuming. We're committed to making sure that you have a better experience in the future by improving our communication process to ensure that we provide clear and direct solutions to your concerns. We're also sorry to hear about the technical issues you faced after upgrading to try new functions in our app. We understand how important it is for you to have our app working correctly, and we're working hard to resolve these issues as soon as possible. The issues have all been resolved and we look forward to continued stability here. Regarding the site maintenance issue, we did send out notifications, but we agree we could have sent more. We understand that this can cause confusion and frustration. We're working on improving our communication process regarding site maintenance and will make sure to keep our customers informed in the future. We appreciate your feedback and want to assure you that we value your business. We're committed to providing you with the best service possible, and we'll continue to work hard to improve our support team and product. If you have any further concerns or questions, please don't hesitate to contact us. We're here to help.
Stamped is a solid review app. I started using it after an email marketing agency recommended it to me, and I've been using it ever since. I recently switched my theme to Flex, and installing this app on my new theme was simple and straight forward. Customer support is great as well.
Hi there Outlinx team, Thank you so much for taking the time to share your positive experience with Stamped! We're thrilled to hear that our app has been a valuable tool for your business and that you found the installation process to be simple and straightforward. We're also glad to hear that you've had a positive experience with our customer support team. We take pride in providing excellent service to all of our users, and we're always here to help if you ever have any questions or concerns. If you're looking to improve your customer loyalty and retention, you should check out our loyalty program! It is a great way to reward your customers for their loyalty and keep them coming back for more. Consider giving it a try! Thank you again for your kind words. We appreciate your support, and we look forward to continuing to serve you in the future.
Great app, great support. The API integration allows us to create customized apps using the data in JSON format.
Great customer service! Thank you for all your help, Arjun. Highly Recommend stamped to anyone with an e-commerce store
Support is great and services is also . James and ben did wonderful job on my site migration journey . Thanks a lot.
Great product, even better customer service and team! Looking forward to upgrading into a business account!
Great App Perfect service Really been helpful a lot They have everything i need and more. I really enjoy this App
This would be a great APP if it worked. I find issues ALL THE TIME with features not working, not updating. You think everything is working fine but you never find out until you check. You have to check every feature every once in a while to make sure it's working as it should and VERY OFTEN it's not the case. I just found out dozens of approved reviews have not been published... went back months and I don't see them. The contact form inside the APP is not even working to contact support. I thought this was a great deal when I switched from Yotpo... I guess you get what you pay for. NOT RECOMMENDED, you will never know if the app is doing what it is supposed to.
Hi there Newborn Studio Props team, Thanks for taking the time to share your experience with us here. I see that you mentioned having issues with Stamped for some time now, though It looks like the only support ticket we have with you was created today. We hope you will give us a chance to resolve any outstanding issues you have with Stamped before choosing an alternative. Yours is the first report of our support widget not working so we're looking into that right away, thanks so much for letting us know! It looks like Blake is working with you now on your ticket, and he is one of our best! At Stamped, we strive to provide our merchants with the best possible experience, and your satisfaction is our top priority. We will be reaching out to you separately to discuss the best way forward and create a support plan tailored to your needs.
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