Stamped Reviews & Loyalty
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Great app and excellent support! Really happy with these guys - shout out to Elvis for his recent help!
We have been using Stamped for the entire time we have had our website, and anytime we have questions or issues, the customer service has been super helpful. We have been doing a big overhaul on our website, and James has been so helpful with all the questions I have thrown at him.
Arjun helped me a lot, thanks to him I wouldn't be able to work in the workflow that I'm working in now. THANKS ARJUN
cette application fonctionne très bien, elle très utile pour les clients. Recommande cette application
Stamped.io is a fantastic app that has revolutionized the way businesses can collect and display customer reviews. The app provides a comprehensive suite of tools for collecting and managing customer reviews. The customizable review forms and templates make it easy to gather valuable feedback from your customers, while the automated review requests and follow-up emails help to streamline the process. Perhaps the most impressive aspect of Stamped.io is the level of customization it offers. Businesses can choose from a wide range of display options for their reviews, including widgets, pop-ups, and product reviews. This level of flexibility allows businesses to create a truly unique and engaging review display that fits their brand. Overall, I highly recommend Stamped.io for any business looking to improve their online reputation and customer engagement. The app's ease of use, robust feature set, and customization options make it a standout choice in the crowded field of review management apps.
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Good feature set, poor functionality and value/pricing compared to competitors. I ran into two dealbreaking bugs in the first few minutes using this app. First off - the onboarding page kept loading indefinitely. Had to manually update the app (after seconds of installing it) to fix this. Next up, tried to import reviews from my existing review app - the importer freezes after selecting the import file. I initially considered testing this app for the Google seller ratings functionality - turns out this is only available when opting for the "Professional" plan which starts at a 299 usd/mo. That's around a 766% price increase compared to Loox with just seller ratings to show for it. This is going to be a hard pass for me.
Hi there EVE Bands team, Thank you for taking the time to share your experience with Stamped We appreciate your feedback, and we apologize for the inconvenience that the issues you encountered have caused you. I understand that our app's pricing didn't meet your expectations compared to our competitors. However, we would like to highlight that Stamped offers a unique set of features that our competitors do not have. Our platform is built to improve the entire user experience, from collecting reviews to showcasing them on your website and helping you leverage the power of social proof to boost your sales. Regarding the Google seller ratings functionality, we would like to clarify that it is only available in our Professional plan. However, we offer many other valuable features in our other plans that might suit your business needs. Our platform is designed to be flexible and scalable, so you can choose the plan that fits your budget and business goals. In regard to your issues with the importer, It looks like the support request we have with you mentioned there were issues with the actual CSV you were using, and we would be happy to help you with that. I will reach out to you separately to discuss your concerns in more detail and create a better support plan for you. We value your business and appreciate the opportunity to make things better!
This is a great app for the price - lots of functionality included and quick load time. Happy to recommend.
I love this app! It's easy to use and integrate into my shop. Customer service is great. They respond very quickly to inquiries and solved my issue super fast.
Very easy for me as a new Shopify shop owner to figure out how to use Stamped! It's powerful enough to do what I want to do (multiple review request emails, coupons) and the support from their team has been quick and helpful!
The layout and format features were good, though somewhat limited. Customer service was very good and responsive when I was having an issue syncing with Shopify.
Great customer service! Very helpful tool for our website and the reviews have helped our store tremendously!
Terrible experience with this app and its developers! I've been having issues across all stores First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away?? Second, the app has major bugs and technical issues and would not appear properly on the store. When I contacted support for all these issues it took going back and forth with them for 2 WEEKS which is very counterproductive while trying to run a business. 2 weeks later they seemed to have fixed the issues but it was already too late. Please save yourself the headache and get another app.
Hi there HeatedTek team, I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should have access to. We are a small team with a lot of requests and we do try to get to them all as soon as possible! We've recently expanded our team to better serve our merchants, and get back to the fast response times our merchant love about Stamped! It looks like there have been some missed messages from us among your support tickets causing a bit longer delay in your issue's resolution. We suggest logging into our Help Center where you can access all your open requests. The issue your store has experienced is a bit complex, and our Support team is already on the case. I'll reach out separately to make sure we have the best support path set up for you. Thank you for flagging your concerns here with us. I do hope we can turn your experience around soon.
So far so good! I needed a good app to show reviews on my website. Luckily they have a free version to start off with. Ran into a few difficulties and customer service helped me through them quickly
Fast and punctual, customer service solved a problem with the code. I suggest to use this app cause it's very easy to use
I have tried 3 other Review apps. This is one is by far the best one I found to be. The user interface is well designed and easy to understand. The app integrates very well with the store, and has lots of customizing enabling you to display the reviews to match your brand. Their customer support is amazing! They are professional and helpful, and quick reply!
Very easy to use, and it's gotten my store some awesome credibility and have given my customers a voice to share their awesome experiences, leading to more sales. Customer support is great, too! Thank you STAMPED! :)
Really great customer service, quick replies and have managed to fix anything I have asked for :) Would definitely recommend!
great app and great support. been using it for a few years now and have been real happy with this app well worth the price
This is a great app. But a great app has little value without great support. We have used Stamped Product Reviews for a couple of months, and get excellent product support every time we have questions about the use, or need to do adjustments for our web store. And especially many thanks to Salem. Keep up the good work, Stamped.io.
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