Stamped Reviews & Loyalty

Hello, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you're enjoying the app's features, including the ability to add photos and videos to your reviews. We're also glad to hear that you've noticed an improvement in the loading speed with our latest update. Our team has been working hard to optimize the app's performance, and it's great to see our efforts paying off. Finally, we're grateful for your kind words about our support team. We strive to provide the best possible service to our users, and it's always rewarding to hear that we've met your expectations. Thank you again for your support and for being a valuable member of our community.

Hi there ARTWRAP team, Thank you for taking the time to leave us a review! We're delighted to hear that you're enjoying our app and that our support team has been able to provide you with the assistance you needed. We take pride in offering top-notch customer service and support to all of our merchants. We understand that sometimes things don't go as planned, and we're always here to help you navigate any issues that may arise. We're especially glad to hear that our support team was able to go above and beyond to help you, whether that's assisting with a technical issue or handling a task that would normally require a developer. We want to make your experience with our app as seamless and enjoyable as possible, and we're always looking for ways to improve and exceed your expectations. Thank you for recommending us to others - word of mouth is the best way for us to grow and reach more users who can benefit from our app. Again, thank you for your support and for choosing Stamped. We look forward to continuing to provide you with a great experience.

Hi there Sweetwater team Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you've been experiencing with our support team and product. We understand how frustrating it can be to have technical issues and not receive clear communication from us. We understand that our email-only support system can cause delays and does not offer the immediacy of a live chat system. While we currently can't support a live chat option, it is something we're working towards. We're working hard to improve our response times and communication processes to ensure that we provide our customers with the best experience possible. We are a small team, but we strive to offer world-class support. We understand that waiting for a response and going back and forth for clarification can be frustrating and time-consuming. We're committed to making sure that you have a better experience in the future by improving our communication process to ensure that we provide clear and direct solutions to your concerns. We're also sorry to hear about the technical issues you faced after upgrading to try new functions in our app. We understand how important it is for you to have our app working correctly, and we're working hard to resolve these issues as soon as possible. The issues have all been resolved and we look forward to continued stability here. Regarding the site maintenance issue, we did send out notifications, but we agree we could have sent more. We understand that this can cause confusion and frustration. We're working on improving our communication process regarding site maintenance and will make sure to keep our customers informed in the future. We appreciate your feedback and want to assure you that we value your business. We're committed to providing you with the best service possible, and we'll continue to work hard to improve our support team and product. If you have any further concerns or questions, please don't hesitate to contact us. We're here to help.

Hi there Outlinx team, Thank you so much for taking the time to share your positive experience with Stamped! We're thrilled to hear that our app has been a valuable tool for your business and that you found the installation process to be simple and straightforward. We're also glad to hear that you've had a positive experience with our customer support team. We take pride in providing excellent service to all of our users, and we're always here to help if you ever have any questions or concerns. If you're looking to improve your customer loyalty and retention, you should check out our loyalty program! It is a great way to reward your customers for their loyalty and keep them coming back for more. Consider giving it a try! Thank you again for your kind words. We appreciate your support, and we look forward to continuing to serve you in the future.

Hi there Bluntique team, Thanks for flagging your concerns with us here. I did some digging and it doesn't look like we changed anything that would have had any negative impacts that would have caused any losses. The second issue you found with the sort function appears to be unrelated and has now been resolved. We'd love the chance to change your mind so please look for my separate email and I hope we can work together to get you set up for success with Stamped.

Hello SafetyGloves team, We're sorry to hear that you've had a negative experience with our app. We understand how frustrating it can be when things don't work as expected. We take our responsibility to provide quality service seriously, and we appreciate your feedback. Regarding your comment about our customer service, we want to assure you that our team is here to help you. We have been trying to reach out to you via email, but we haven't heard back from you. We want to work with you to find a solution to the issues you're experiencing. Regarding your comment about our backend, we'd like to investigate further to see what might have caused the issue. Can you provide more information about the specific problems you've been encountering? We want to ensure that we fully understand your concerns so that we can work towards finding a solution that works for you. Thank you for your patience and understanding. We're committed to providing you with the best service possible, and we look forward to resolving this issue as soon as possible.

Hi there Newborn Studio Props team, Thanks for taking the time to share your experience with us here. I see that you mentioned having issues with Stamped for some time now, though It looks like the only support ticket we have with you was created today. We hope you will give us a chance to resolve any outstanding issues you have with Stamped before choosing an alternative. Yours is the first report of our support widget not working so we're looking into that right away, thanks so much for letting us know! It looks like Blake is working with you now on your ticket, and he is one of our best! At Stamped, we strive to provide our merchants with the best possible experience, and your satisfaction is our top priority. We will be reaching out to you separately to discuss the best way forward and create a support plan tailored to your needs.