Stamped Reviews & Loyalty
Increase sales with product reviews and loyalty programs
Rating
4.7
feedback
3,749
chart
#3,053
All reviews
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June 19, 2022
Good customer service!!Good customer service!!Good customer service!!Good customer service!!Good customer service!!Good customer service!!
June 16, 2022
Stamped is a great tool for our review management. The user interface is intuitive and yet powerful. The integration with Shopify works perfect. They have a great support, quick respons with a problem solving mindset.
June 16, 2022
The free version works well for what we need for now and we'll probably move to the paid version as we grow!
June 13, 2022
Fast and excellent customer support - very pleased as I'm currently on the free version. The app itself is awesome, especially paired with their loyalty and referrals app!
June 10, 2022
Very helpful and courteous staff. The app is user friendly and we get the support that we need. Kudos!
Nov. 4, 2022
Excellent support. I was guided step by step in order with videos and several e-mails. Very helpful and professional.
June 9, 2022
It helps us better service customers. It gets the job done. I love the analytics part of it. If I need help, Stamped is very responsive.
June 9, 2022
Vi uppgraderade oss från Shopify's Product Reviews i kombination med Trustpilot's Review Service och är verkligen nöjda hittills. Super smidig onboarding och implementation av appen, och det känns som att vi verkligen kommer få mer värde framöver utav att använda Stamped.
Aug. 19, 2024
Update - August 20204: My product reviews wasn’t showing in my store and I had no idea why. I reach out to the Stamped team on a weekend when I discovered the problem, i wasn’t expecting a reply until the following week, James got back to me started investigating the problem. The issue was that I’d updated my theme and the Stamped script hadn’t transferred across. Within 24 hours James had fixed the problem and my reviews are now showing again. I wasn't receiving replies to my support requests, for some reason, until someone from the team reached out to me directly and got to the bottom of the issue. The Stamped team had their app installed within hours of me sending a request as I couldn't do it. I look forward to using the app as I like the automatic/scheduled review messages customers will get.
Hi there Silver stork team, It looks like you might be missing our responses to your support tickets! I had a look and see that we have answered every ticket you have raised within hours of their creation. This leads us to suspect our responses might be hidden in a spam or marketing folder? I've reached out directly to make sure we can get you the support you need!
June 6, 2022
Lowell and the whole team at Stamped are always willing to help whenever one has a problem. They helped me with a backend little problem I could not figure out. The whole team is very kind and super helpful. They all have a happy and positive attitude. So whenever you have a problem, you can be sure you get a reply, a solution and positive feelings. The App is user friendly and intuitive. Having positive reviews published on our websites help us build the trust with our potential clients, especially important when product price is high. The team is totally recommended. Keep up the good work guys.
June 1, 2022
I love the fact that it automatically contacts my customers for reviews. Plus, it's easy to customize the email messages and thank you page. Love it!
May 31, 2022
Very helpful app! Great service as well. One they have access they literally do the work for you if needed and know exactly where to put things best.
May 31, 2022
So easy to communicate with their team - Not only is the response timely, but thorough. They really do take a look at things to discover the information about your account and it's history before troubleshooting. They make the review business a bit less stressful!
May 30, 2022
We use this app to get customer reviews and display them on our product pages and home page. It also allows customers to message us through the app. I am still currently learning the app, but the customer service team have been great in helping me with all my questions.
May 26, 2022
10/10 Been using these guys for 5 years and never disappoint. Great service in the back end and always friendly! Here's to 5 more years Stamped!
May 26, 2022
This is a great app and the customer service team is very helpful, we recommend it. Thank you Stamped.io!
June 8, 2022
Excellent application with great support. I have been dealing with multiple issues, from billing to support, and Kyle has worked diligently to help me solve each issue. He is a great asset to the Stamped team and helped them keep a long-time customer that was about to look for a new review application.
Hi SpyCentre team, My apologies for the delay in resolving this. It looks like the CSV is sending to the wrong address. We'll have that fixed in a jiffy! I've reached out to you separately as well to make sure we get you the quick replies you need to be successful. We're expanding our team to ensure the service levels you, and our other merchant's have come to love Stamped support for remain intact. We've had a recent surge in volume so we know this has resulted in an increase in wait times. Our engineering team is also hard at work to make sure your product experience is smooth sailing!
May 25, 2022
Update: Stamped.io's Support team was performing very slow and inaccurate but I think they have fixed this issue. Other than I love it and I purchased a yearly plan. Thank you all. It used to be great with a very fast responding support team. Now, the support team responds very late with inadequate responses. Please fix this issue. thank you
Hi Loomia team, I do apologize for any delays you have experienced with our support recently. We're expanding the team to ensure the service levels you have come to expect are preserved! I see that currently we have resolved all of your existing support tickets, if there is anything outstanding, or our response didn't solve your request please let us know! I will reach out to you separately to make sure you can flag anything urgent in the future with me directly.
May 17, 2022
Decent app with few glitches but overall is great. I do like using it which is also sync to google shopping ads which is the cool part
May 17, 2022
I've been using this app for a few years and I love it! The customer service is also next level! Highly Recommend.