Stamped Reviews & Loyalty
All reviews
Customer Service is absolutely impressive. As fast and effective as Shopify Customer Support, which is in itself world-class. Definately impressed.
The reps have been tremendous help. The app is working great so far, and we are getting lots of reviews. My only suggestion would be to have an initial onboarding call with your new customers to go over set up and answer any question they may have, as the initial process can be a little intimidating until you get it figured out. Thanks.
Hello ShredFin, Thank you for your review and feedback! We are sorry to hear about your frustration in setting up our reviews app for your store. Stamped.io currently only provides email support, but our team is always available should you require any form of assistance with setup. Our support provides a 12-hour guarantee in replying to all queries regardless of the level of plan, and most queries will be attended to within the first few hours. We can definitely do better and improve on the level of support provided for our users. As for any clarification that you require regarding our wide range of features and settings, we do have a comprehensive knowledge base with the details documented: https://help.stamped.io/ Our team will be reaching out to you as well to provide assistance with any further setup required to get the app going for your store :)
Great App for my store Gameguys.com.au. The support team are fantastic as well and it really helps give customers some peace of mind. Think about how many times you read reviews before buying. I love how customers can get emails to remind them to review their purchase and the fact that I can add these reviews to the bottom of my home page looks really good.
Great app! Very rich, convivial and working fine, even with the free version. Open to many third party applications. I definitely recommend it
Great!It can meet my needs, the operation is simple, and the problem can be solved in time.I like this application very much and will recommend it to people in need around me.
Super helpful app for allowing customers to leave reviews on your shopify store! The installation was a bit tricky to get exactly as we wanted, but the whole team at Stamped.io was incredibly helpful and responsive throughout the process of helping me implement customizations.
Very pleased with this app, the response when requesting help is super fast , looks great on my website. Wish I could send more emails though , would love to purchase an upgrade to access more of the items available but due to the circumstances at the moment and being a very small fairly new business in these unprecedented time it’s just too expensive for me.
Great app the customer support is excellent exactly what I needed. It is so easy for my customers to leave reviews now.
This app is great for reviews! It's pricing is reasonable and it's function is excellent. The real winner on this app for me is that it emails the customers and asks for a review, in my experience you will almost never get reviews if you don't do this, but it's also very time consuming to do manually. I also loved that this app was able to easily import my reviews from a different review app so I didn't lose those older reviews.
I contacted the customer service as I needed help with my reviews showing on my store and asked for help and how I could do this, within 10 mins they contacted me to say they had done sorted the issue for me. fantastic customer service second to none.
Very good application and friendly user interface. Easy to set up with a lot of options about the feedback layout and additional actions to get more leads. Highly recommended!!!
Just started using Stamped. Set up was very easy for someone non-technical like myself, even with a custom theme. The app is feature rich and customizing is quite easy. I still haven't explored all the functionality yet, looking forward to using it to its fullest potential
Incredibly valuable app. Reviews have been a priceless way for our customers to hear from each other. Always had great success with their customer support as well.
I had a question about the functionality of the app. The support was fast and awesome. They even did the change for me so just recommend this app.
Great APP, with lots of customization options. Very quick response from the support team resolving all my issues instantly.
I have used this app for my Shopify store and it has made the review process extremely easy for me and my customers. The reviews look great on my website and are definitely helping to covert new people visiting the website into customers. The team is very helpful when you require some help too. Highly recommend.
One of the best and most robust apps out there. A MUST HAVE for any serious Shopify store. Very intuitive and the customer support has been excellent!
This app is really awesome and the team behind works really good. it really helps me to increase my sales.
Very good support, very easy to use, lots of options for customization, even if using free plan. I recommend it !
The best help from Mohamed ever, quick and very helpful all the way through. A fantastic experience all the way. Thks a million for yr help.
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