Rating

4.4

feedback

588

Reviews

chart

#2,645

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    38%
  • Less than a year
    37%
  • More than a year
    15%

Reviews Summary

The reviews for the Bold Upsell Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, easy setup, and helpful features like upselling and cross-selling. Users appreciate the support team's responsiveness and willingness to assist with any issues. However, some users have experienced problems with the app not working properly, high pricing, and difficulties in downgrading or canceling subscriptions. There are also concerns about the app causing glitches on websites and not being mobile-friendly in some cases. Overall, while the app offers valuable features for increasing average order value, there are areas that need improvement to enhance user experience and address technical issues.

Highlights

Excellent customer service and support
Easy setup and useful features for upselling and cross-selling
Issues with app functionality and pricing
Difficulties in downgrading or canceling subscriptions
Concerns about glitches and mobile-friendliness

Rating Breakdown

  • 5
    81% (479 ratings)
  • 4
    8% (49 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (7 ratings)
  • 1
    6% (37 ratings)

Reviews with Text

  • 99% (581)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2025

Daniel was a big help.... very respectful and knowledgeable...

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! I'm Rebecca, a Senior Product Manager here at Bold. What a fantastic review! I'm thrilled to hear Daniel was such a huge help, and I'll definitely pass along your kind words to him and his team. We work hard to make Bold Upsell the best upsell app for Shopify, and we want to ensure you're getting those conversions. Reach out anytime if you need a hand!

5 / 5 Share

Dec. 6, 2025

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 10, 2025

Easy to use

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! We are so happy to hear that you found our upsell app for Shopify easy to use. That's exactly what we aim for! Please don't hesitate to reach out if you have any questions. - Rebecca

3 / 5 Share

Nov. 5, 2025

Using app

Almost 9 years

Total reviews

4

Average rating

4.5

All reviews

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