Rating

4.4

feedback

588

Reviews

chart

#2,480

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    38%
  • Less than a year
    38%
  • More than a year
    15%

Reviews Summary

The reviews for the Bold Upsell Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy setup, great customer service, helpful support team, and the app's effectiveness in increasing average order value. Users appreciate the user-friendly interface and the ability to customize upsells. However, negative feedback revolves around issues such as high pricing, billing confusion, lack of mobile-friendliness, and difficulties in downgrading or uninstalling the app. Some users also experienced problems with the app affecting their website performance after uninstallation.

Highlights

Easy setup and user-friendly interface
Great customer service and helpful support team
Effectiveness in increasing average order value
Issues with pricing, billing, and uninstallation
Negative impact on website performance after uninstallation

Rating Breakdown

  • 5
    81% (479 ratings)
  • 4
    8% (49 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (37 ratings)

Reviews with Text

  • 99% (582)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2025

Daniel was a big help.... very respectful and knowledgeable...

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! I'm Rebecca, a Senior Product Manager here at Bold. What a fantastic review! I'm thrilled to hear Daniel was such a huge help, and I'll definitely pass along your kind words to him and his team. We work hard to make Bold Upsell the best upsell app for Shopify, and we want to ensure you're getting those conversions. Reach out anytime if you need a hand!

5 / 5 Share

Dec. 6, 2025

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 10, 2025

Easy to use

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! We are so happy to hear that you found our upsell app for Shopify easy to use. That's exactly what we aim for! Please don't hesitate to reach out if you have any questions. - Rebecca

3 / 5 Share

Nov. 5, 2025

Using app

Almost 9 years

Total reviews

4

Average rating

4.5

All reviews

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