Rating

4.6

feedback

1,576

Reviews

chart

#1,269

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    15%
  • Less than a year
    41%
  • More than a year
    33%

Reviews Summary

The reviews for the Bold Upsell app are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer service, ease of use, increased average order value, and helpful features like upselling and cross-selling. Customers appreciate the support team's responsiveness and assistance in setting up the app. On the other hand, negative feedback revolves around issues with uninstalling the app, high pricing, difficulties in downgrading, and concerns about the app's impact on website performance and code cleanliness. Some users also mentioned challenges with customization and design limitations.

Highlights

Excellent customer service and support
Ease of use and helpful features
Challenges with uninstalling and pricing
Impact on website performance and code cleanliness
Customization and design limitations

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (67 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 14, 2024

SE me ha realizado un cargo de 46 euros cuando la tengo ya desinstalada y no la he usado practicamente

Using app

2 months

Total reviews

2

Average rating

1.0

Developer Reply

Hello, we have reached out to let you know we processed a refund for the October - November billing period. Please let us know if you require any further assistance.

5 / 5 Share

Sept. 12, 2024

Thank you, Bold Upsell! The App has been a supportive addition to our store. The assistance that we have received from Laurel from your team has been clear and helpful.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 14, 2024

The new AI feature looks like an interesting tool that could significantly reduce the workload and streamline the upsell process. I’m looking forward to seeing how it will perform and develop over time.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the review! Let us know how it goes with the new AI functionality.

1 / 5 Share

June 27, 2024

impossible to figure out how to downgrade from the most expensive option and no blinkin help to do it.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

We understand you may be experiencing some difficulties and our support team has reached out several times to offer assistance. Please let us know if you still need help, as we're here to ensure everything runs smoothly for you!

5 / 5 Share

May 22, 2024

Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Chandan was able to be of help! Thank you for leaving a review.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more