BOLD AI Upsell & Cross‑Sell

Feb. 28, 2018

We are based in South Africa and we are opening our first online store! We are using product discount and product upsell to create our opening store special! It was so easy to install and set up, and completely solved our problem! I had a question about the app, and the support team got back to me right away, really making the process a pleasure! I sent a request asking about why only three of the five dicounted products were showing and I was told how the products are shown randomly and only if they are in stock, which is exactly what we want, so I was very happy!

Feb. 23, 2018

Great app. We tried a lot of different upsell app before coming to this one and it really was the best choice to do. It held the traffic during black friday and it's easy to use. Their support is also very efficient, especially Kirtana, Dan and Danni who have been really helpfull to us lately. 5 stars app for sure.

Feb. 22, 2018

We love the Bold Upsell App! We've been playing around with it for a couple of weeks and it starting converting right away. Bold have the best apps and they are easy to install, set-up and use! They also provide excellent customer service. Very satisfied!

Feb. 16, 2018

Really good customer service and features work. Thanks!

Sept. 16, 2019

Regina and Challi helped me out with the Upsell product today specifically whether formatting my upsells. Many thanks for the great service.

Feb. 2, 2018

This app is perfect for our store. Being a direct to consumer company we always had an upsell flow on our traditional websites and it was one of the biggest negatives about moving our business to Shopify, without an upsell flow we could miss out on tons of potential revenue and your customers miss out on seeing other products that they may actually have liked. Frantically looking for a solution before the holidays I came across Bold Commerce Product Upsell app and decided to give it a try. It was performing for us within hours of implementing. Being able to customize what was shown as the upsell really helped us to sell through our less viewed products. The customer service (Brendin) has also been terrific which is rare for app companies I have found. So, big thank you to Brendin and Bold Commerce for the great product and service.

Jan. 19, 2018

Great product - Simple to use and was utilised on the first sale after installing it. We had a minor issue and the Support team were excellent with fixing my issue. Would highly recommend.

Jan. 12, 2018

Working with this app now for about a month on 2 different stores. By itself... this app didn't create any added revenue. BUT... worked great in combo with the PRODUCT DISCOUNT App for BOGO offers. :) .... Update about 2 weeks later: I was about to leave a good review when I noticed an issue. I installed 2 of the apps so I can activate the BOGO style offers to customers. When we sold out of a variant, the ADD TO CART Button was not disabling do to the code needed to use the BOGO Style offerings. I contacted support and within 48 hours the issue was resolved. I am very pleased with the support and it gives me confidence to use more of their apps with our additional stores. The two apps "Product Discount" & "Product Upsell" work well together and we have been able to increase the order value. Now... just need more traffic :)

Dec. 23, 2017

We just purchase Product Upsell and are in the process (actually this weekend) of implementing it on our site. Shop the Hound has been in business since 2011. It started with one product and I didn't even have a store, had never been in sales (I was always in Purchasing) and so I built my business from scratch. The store has gone through some growing pains in the past year as we moved platforms twice and are now loving Shopify. I realized recently the store really need to take advantage of the fact that we have a customer sitting at home wanting to purchase the product but often they don't realize that there are other items that would really compliment their purchase and why not take advantages of the economy of scale with regard to shipping. I'm excited to see what Product Upsell will do for Shop the Hound. I really think that it coupled with Product Discount that Shop the Hound is on the right path to an even more improved store. Ellen Thompson-Jennings Family History Hound/Shop the Hound

Dec. 14, 2017

We love this app! I particularly like the cross-sells which allows our customers to easily upgrade items or buy accessories that apply to them. The support team, especially Dan, is also top notch. They get back to you quickly and are very helpful.

Dec. 13, 2017

We love this app and the full suite of products that go with it.

Dec. 5, 2017

Works as expected - helpful customer service when questions came up. Happy with this.

Nov. 30, 2017

Easy to use, quick response to questions, great tutorials. So many great details are built into this app.

Nov. 28, 2017

Great customer service. They really go above and beyond to ensure taht the bold apps work with your current setup!

Nov. 28, 2017

Since adding Product Upsell we are now selling extra items with a large percentage of orders compared to very few before. Easy to set up and we started getting extra sales straight away.

Nov. 24, 2017

Great App! I'm able to now offer BOGOs, Buy 4, Get 1 Free, etc. It really helps increase sales. I'm not tech savvy and support was great in explaining and helping me fix my operator errors, LOL!

Nov. 24, 2017

First time user. Put a lot of work into launching a Cross Sell for BFCM and it wasn't working. Got some support from 'Shawn' and his staff in the wee hours of the night, and he got everything working beautifully.

Nov. 21, 2017

Amazing app that helps you sell product upgrades in a smooth and user friendly manner. The support team is very responsive and helpful.

Nov. 14, 2017

Hands down best customer service and support from any app I’ve ever worked with. Dan was friendly, knowledgeable and patient. He walked me through the set up step by step and it could not have been a more comfortable situation for someone who was initially intimidated by the process. Would recommend this company and app 100%.

Nov. 10, 2017

Navjot and Danni are wonderful! Great app and amazing customer service! Would highly recommend. :)