All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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5 / 5 Share

Sept. 24, 2019

One of the best applications that may increase your e-store sales! Thanks for making it available .. and thanks Chintan And for your help!

Developer Reply

Thank you for the review! We're so glad to hear you're loving our Upsell app to help generate additional sales. We're happy you're loving it, and we'll be sure to share the kind words with Chintan!

5 / 5 Share

Sept. 24, 2019

The app when used with the discount app does allow us to offer a better deal to our customers. Already we are getting more sales. The Bold rep Challi was so knowledgeable and helpful. She was pleasant and a joy to work with.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you for the review! We're glad to hear that you've been using Upsell and Bold Discounts together to offer your customers BOGO deals; that really entices people! So glad to hear that Challi was able to get everything working and answered for you. She is a total sweetheart and such a hard worker; we're glad you were able to speak with her! Your products sound awesome by the way, and very intriguing to read the research!

5 / 5 Share

Sept. 24, 2019

I love this app does everything i need it to and the support is really good. Highly recommended to anyone with a ecom store.

Store

Nacost

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the recommendation - we're really glad to hear you're loving our Upsell app! Please let us know if you need anything else; we'd be glad to assist again.

5 / 5 Share

Sept. 24, 2019

Brenden is amazing in terms of communication and has been following up on our issue to ensure we can meet a resolution. Thank you Brenden for the Bold Commerce team!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, I just wanted to apologize for the difficulty you have had reaching us via phone. We have a calendar where you can set up a call with us, so often our phone lines are tied up with scheduled phone calls! It looks like our specialist, Brenden, has been in contact with you over the past few days and has been able to figure out what might be causing your issue with Cashier. If you could please get back to us and let us know the best number for us to reach you at, we'd love to get everything sorted out now that you are possibly back in the office! Looking forward to hearing from you.

5 / 5 Share

Sept. 20, 2019

love this app. seamless compared to all other apps. Im sure i will subscribe for all my stores. good work team

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear how much you love our app, and that it has been working perfectly for you - that's what we aim for. :-) Thank you so much for the review - please let us know if you need any assistance or have any questions; we'd love to help.

5 / 5 Share

Sept. 18, 2019

A great app with fabulous support. I’ve no hesitation in recommending Bold Upsell as a valuable component of a Shopify store.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the recommendation! We're glad to hear you're loving our apps and support - it means a lot to see your reviews and read your recommendations! Love your products by the way! A true Canadian staple. :-)

5 / 5 Share

Sept. 18, 2019

I couldn't find the answer I needed so I decided request help via the Chat. My response was almost instant and assistance/solution provided within a few minutes. Great service from Kaiser who managed to translate my very non-technical explanation of what I needed and assist me. Thanks heaps :)

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello there! We're so sorry you weren't able to find the answer to your question on our Help Center - but, it's great to see that our live chat team was able to assist you and answer the questions you had quickly. :) LOVE your beachwear, by the way!

5 / 5 Share

March 3, 2020

I contacted BOLD chat and Carter tested a BOGO I had created. Since it wasn't working on my PC nor on my mobile devices, Carter tested it on his PC and on his Iphone and it was working. Not sure why none of my devices show it, but since it works on Carter's end, I'll proceed with the offer. Thanks, Carter, for your prompt help.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the review; sometimes it takes time for our experts to delve into an issue and figure out what's going on with a store, but it's great to see that things have been resolved for you. :-) By the way, I LOVE your variety of cat products!

5 / 5 Share

Sept. 16, 2019

This app is great for upsell popups! Bhumi was extremely helpful in customising the popup to look exactly how we wanted it to look. Thanks so much!

Using app

Almost 3 years

Total reviews

3

Average rating

4.3

Developer Reply

Thanks so much for the review! We're glad to hear that you're loving the way Upsell pops up to show customers additional products - and that's awesome to hear that Bhumi was able to get it customized exactly how you wanted it! Please let us know if you have any other questions; we'd love to help again!

5 / 5 Share

Sept. 13, 2019

Eric did a great job figuring out the issues I was having! Loving the app - so does my client! Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Eric is such a hard worker; we're so glad he was able to sort out the issue you ran into with Upsell! So sorry that happened, but I'm glad we were able to get it fixed for you. :-) Thank you for sharing! We love hearing that both you and your customers love the app - it's a great way to increase your average order value, and show customers products they may not have seen otherwise!

5 / 5 Share

Sept. 11, 2019

Cody was a great support rep for this app. He went above and beyond to help me out when I needed it the most. Automation for a company is key and Cody understood it!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Cody is a total rockstar; we're so glad he was able to help you better understand and use Upsell! Many of our employees are business owners themselves so we completely understand such needs as automation when it comes to running a business; thanks so much for the review! Please let us know if we can help with anything else. :-)

5 / 5 Share

Sept. 11, 2019

I used this app to create discounts on upsell offers. Parminder was a huge help when I had questions! So thankful for his support and how well he explained things to me. Uber happy.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for sharing your experience with our support team; we're so glad to hear Parminder was able to get things explained and working for you! We're always ready to help out, so don't hesitate to reach out if you have any other questions. We love hearing that you're so happy with our app, and would love to answer any other questions you may have.

5 / 5 Share

Sept. 10, 2019

I worked with Harpreet and Shubhneet on an issue I had with a product. He was extremely helpful in fixing my issue! Great customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're really glad to hear that our support specialists were able to resolve the issue you ran into with upsell - so sorry that happened in the first place, but I'm so glad to hear that everything is now working as it should! We hope you love Upsell! Please let us know if you have any other questions or comments.

5 / 5 Share

Sept. 10, 2019

Downloaded the Upsell app and had amazing help from Customer Support getting set-up. Jennifer with Bold's customer support was quick, kind, and super helpful in resolving my questions/issues. Thank you, Jennifer for such a helpful experience!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're so happy to hear that Jennifer was able to get you the support you needed in a timely (and friendly) manner. :) That's certainly what all of our specialists strive to do! Thank you so much for leaving us a review; we'll be sure to share the kind words with Jennifer! Let us know if there's anything else we can do for you.

5 / 5 Share

Sept. 8, 2019

so far so good! I've installed the app and quickly it has generated more interest for my site. Spending money on ads can be expensive and this is a great way to offer customers more products for the same ad spend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're happy to hear that this is a great solution in place of ad spend for you - it's a great way to offer additional products to customers without seeming like you are bothering them with offers. We'd love to hear from you if you have any questions or concerns; don't hesitate to reach out!

5 / 5 Share

Aug. 28, 2019

Thanks Brysen and Robert P for a job well done of integrating the product into my website. Really appreciate your help.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a review; we'll be sure to pass along your message to Brysen and Robert! So glad to hear they were able to help you integrate your products and get the app working for you. Please let us know if you have any other questions; we're glad to help!

5 / 5 Share

Aug. 23, 2019

I noticed right away what a difference bold upsell made for my store. I will definitely advise others to use it.

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're so happy to hear that you've already noticed a difference while using Upsell - it's a great way to get customers to add additional products to their cart. :-) Thank you for the recommendation of our app, and please let us know if you have any questions we can answer!

5 / 5 Share

Aug. 20, 2019

Super simple to install and great looking app. Highly Recommend!!! I install this great app on my Shopify store and get immediate results.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you so much for the recommendation! We're so happy to hear that you're already seeing results from Upsell - that's what we love to hear. :-) Please let us know if you need anything; we're always ready to help!

5 / 5 Share

Aug. 8, 2019

Harpreet in Customer service was wonderful, and really helped us learn more about the app and its functions

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thanks so much for your review. We're always happy to hear that our team could help answer the questions you had about the app. We look forward to working with your site in the future!

5 / 5 Share

Aug. 7, 2019

Just began using the app, working great so far, I anticipate increasing sales by hopefully 25% - 30%.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for the review. Glad to hear you're enjoying the app so far - we look forward to working with your store in the future. Don't hesitate to reach out if you need anything further from here!