All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (67 ratings)
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5 / 5 Share

Aug. 6, 2019

Rajni was great help today. She gave me proper attention and helped me solve a crucial problem. Thank you!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the review. We're glad to see that Rajni could help answer your questions and solve the issue you we're seeing. It's not the first review I've had today that's mentioned her and I'm sure it won't be the last :) We look forward to hearing from you in the future!

5 / 5 Share

July 29, 2019

Abhijeet’s helped me out today it was very very very very very very very very goooooooooooooooooooood

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your review. We're ecstatic that Abhi could help you out - we know how great he is too :) Please don't hesitate to reach out if you need anything further from here!

5 / 5 Share

July 27, 2019

Love this upsell app! Makes it supereasy to create upsells and also monitor them. By far the best app for this on the market. P.S Go get your high fives!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review. We're glad the app is easy and intuitive to navigate. I'll make sure to hand out those high fives to everyone on the team as well :) We look forward to working with you again in the future!

5 / 5 Share

July 25, 2019

Taylor was really quick to reply and solve my problem. He explained why the app didn't work properly and changed the coding.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there. We're so happy to hear that Taylor was able to solve things quickly for you! It certainly helps to get an explanation so you understand what needed to happen. Please let us know if you need anything else in the future; we'd be more than happy to help! Adorable selection of baby diapers, by the way.

5 / 5 Share

July 24, 2019

Thank you so much to Brysen and Rajni for the excellent help and the positive attitude. Customer Service is a 10/10. I had a few issues with the app but Brysen and Rajni (The people I spoke with) took full initiative to help me solve the problems I had.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there. Thank you for the kind words! We will definitely share the message with Rajni and Brysen; they will certainly be humbled to hear your words. We're so glad that they were able to get everything sorted for you as well to ensure everything was up and running correctly! Please let us know if you have any other questions or comments, and we'd love to assist. Best of luck upselling! :-)

5 / 5 Share

July 24, 2019

Rajni was a big help to all my questions and making sure the app works just how I wanted it to work. Great staff, great product!

Using app

2 days

Total reviews

4

Average rating

3.3

Developer Reply

Thanks very much for the review; we're so happy that our live chat specialists were able to sort things out with the app for you! So glad we could get it working how you wanted it do; let us know if we can help in any way in the future!

5 / 5 Share

July 24, 2019

i love this app .easy to setup and config . this app bring to me a lot of benefits recommend to everyone

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thank you for sharing your thoughts about our app; we love that you love it! We definitely strive to make our apps as user-friendly as possible but understand that it doesn't always work out that way, so please let us know if you need any assistance! Happy upselling. :-)

5 / 5 Share

July 24, 2019

The app is great! But with BOLD the support is nexct level we had a small issue and Parminder sorted it for us quickly !

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're so glad to hear that you're loving our Upsell app - it's such an easy way to increase your customers' average order value! Please let us know if you have any other questions or concerns as we'd love to help again. Love your story, by the way. Cheers to another 60 years!

5 / 5 Share

July 18, 2019

First Bold app that I'm using and I can't live without it anymore ! Why ? Because it's not only a great app, the team behind is so competent and it's really important to me ! I asked to their Support to help me with a special customization so that the upsell can work well with my Shopify theme, they did everything and really fast. Special thanks to Jonnathan from the Support team !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We love hearing from our merchants that we're doing a great job; thank you very much for the kind words about our app and our customer service! We strive to offer the best products and support possible. We'll be sure to pass along the kudos to Jonnathan; he'll be very appreciative! We're glad the customization was applied without any issues. Please let us know if you have any other questions!

5 / 5 Share

July 17, 2019

I usually use bold apps for my stores because they some of the best out there. Plus I supporting my fellow Winterpeggers as I live there too :-) Had a few issues oddly this time on my new store, but wthey were fixed pretty fast. Thanks

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I just wanted to sincerely apologize for the issues that you ran into with our Bundles app. I'm glad that one of our support specialists was able to get into your code and fix up the styling to make everything work smoothly again! Please let us know if you need any further assistance moving forward - we'd be more than happy to help again!

5 / 5 Share

June 29, 2019

Please update the tutorial on upsell and cashier. Interface has changed. It's difficult to setup while following along in the video.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks for taking the time to leave us this feedback! Would you mind clarifying which tutorial you're talking about so we can look into updating this ASAP? Thank you again for bringing this to our attention.

5 / 5 Share

June 25, 2019

I use the Bold Upsell app to help increase the sale amounts at checkout. I LOVE this app !! It's super easy to use and the team at Bold is available if you need help. Very friendly, professional and responsive! THANK YOU for making life easier for this shop owner :D

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thanks so much for the amazing review! I'm glad to hear that our support team was able to help out. Please make sure to reach out if you ever have any questions or concerns - we're always more than happy to help! Thanks again!

5 / 5 Share

June 20, 2019

Great support. Received prompt assistance once I submitted a ticket and within a couple of days they managed to fix all my issues and even make possible one feature request i submitted. Would definitely recommend to anyone!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We're really glad to hear that we were able to get everything sorted for you! We appreciate the feedback - especially feature requests - as we're always looking for ways to improve for our merchants. Thanks for taking the time to leave us a review, and best of luck with upselling!

5 / 5 Share

June 18, 2019

By far one of the best apps on Shopify. Additionally, their customer service is off the charts! I asked for a custom tweak to the app to their support chat and Harpreet and Aman were on it! Within 10 minutes they had completed my request! Absolutely fantastic.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, thank you so much for the review! We're super happy to hear that Aman and Harpeet were able to assist with your customization; we love seeing what our merchants do with our apps. Best of luck, and we look forward to hearing about your successes using Upsell! Don't hesitate to reach out if you need any additional assistance.

5 / 5 Share

June 11, 2019

We're successfully using Bold Upsell helping us offer best suitable products for our customers to add-on or upgrade to have a better value. We've even been able to modify css styling and look to meet our branding or function better for our business like restrict to enter any number of product qty to add on to the cart. It allowed to manually enter any number to add to the cart BUT not now. App Devs are always working on upgrading it so we look forward to having it even more better.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave a review - I'm glad to hear that you've had a good experience with the app so far! We look forward to helping you out in the future.

5 / 5 Share

June 10, 2019

Good and efficient team, Parminder was a great help! manage to assist me for minor customization of the upsell

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review; we'll be sure to let Parminder know how helpful you found him to be! We look forward to hearing about your success with Upsell. Please let us know if you have any further questions or comments. :-)

5 / 5 Share

June 9, 2019

by using this, I can show my dog toys with the dog collars and uers get it! great jubt- I don't have to buy do have to serious

Using app

19 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you so much for taking the time to leave a review of our Upsell app! We're so glad that you're enjoying the app. Please let us know if you have any questions or comments. :-)

5 / 5 Share

June 6, 2019

This app is helping me to increase our average order value. Also, when I reached for an issue I had with the app, Simran from their team was very helpful and the issue was solved within 10 minutes.

Using app

Almost 2 years

Total reviews

15

Average rating

5.0

Developer Reply

Thank you for the review; we're glad that you've been seeing an increase in your average order value using Upsell! We love to hear how our apps have helped our merchants, and look forward to hearing more about your successes. Please reach out if you have any other questions or comments; we'd be more than glad to assist again. Also, the colours of your athletic wear is stunning!

5 / 5 Share

June 4, 2019

This app was great to do my BOGO offers.. and a thanks to Simran from support to help me out with it..

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for your review. I'm glad to hear that Simranjit was able to help out - we'll be sure to let him know that's he's done a great job!

5 / 5 Share

May 30, 2019

I have recently installed this app and so far, It has helped me cross-sell an item that was often neglected by customers. I am also very much pleased with the strong customer support. The team members, particularly Marty and Jonathan, have been supporting us every step of the way and making sure that incorporating the app into our website goes smoothly. Thanks Bold team!

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for leaving such a great review! I'm glad to hear that everything's going well with the Upsell app, and that Marty and Jonnathan were able to help with the setup of it. If you do have any more questions or concerns in the future, please feel free to reach out to our Support Team - we're always more than happy to help however we can!