Bold AI Upsell & Cross‑Sell

Wanted to leave a 1 star review, but changed my mind. Here is why: Installed the app about 2 weeks ago, paid $25 for their installation because I didn't want to waste my time figuring out their installation tricks - not very straightforward. After the app was installed I started testing it and discovered that the design of the popup didn't match the style of my store and it was not easy at all to change the button colors etc., fonts, text colors etc. I also discovered that a "No, thank you" button was missing. Googling and searching through their FAQ didn't get me too far, so I created a support ticket. The support team is pretty responsive, but was not helpful at all from the beginning - they kept giving me some guidance that was vague instead of fixing the problem. The result - several hours of my life wasted. At that point I wanted to give this app a 1-star review and uninstall it. However, the problem was finally solved. After I got completely frustrated, I reminded the support guru that I paid for installation and asked him to just fix the problem. And he did. It's a good app, they just need to make the design part easier and stop assuming that everybody knows how to code.

Love this app. We used first in a non-traditional way- It allowed us to add a set up fee to any custom order and solve a problem we were having in charging that set up fee only 1 time instead of the quantity of custom items customers would order. If a customer wanted to upload a new logo- the pop up window would arrive to add the set up fee. It worked perfectly. We also used it to recommend and remind our customers of items they needed to purchase as first time buyers which created a customer service feature to our site. Thank you for this useful, problem solving and profit-increasing application.

I've had some frustrations with this app that I've left feedback with support for. It sounds like they're rebuilding the app, which I'm looking forward to. I had this at 5-stars before some issues made me decrease it, but I'm willing to give it a chance. I'll leave it at my original rating and will update at a future time if I feel it's necessary.

A pretty good App in that 'it does what it says on the tin', is very easy to install and use and certainly gives you options to cross sell products; so if that's what you're after, then go for it. The 30 trial period is also an excellent bonus that other companies could take heed of. It is always useful from the consumer perspective to give Apps a trial run to see if they do actually work (as we've had a few bad experiences with other company's products and removed them, or tried to!!!, pronto) Early days to see whether it will pay for itself, as advertised, but we have a strong feeling that it will ;-) ! (edit: yes it will and it has!) To sum up, yes, recommended by all of us here at: www.thesolidbarcompany.com. p.s. Also of note, is that Bold's support is first class.

We've been using Product Upsell for a few months and we've love it. Thanks for a great upsell app. http://www.velvetcrate.com

Pays for itself in the first week! Super easy to use!

Excellent product and outstanding support. The Bold Apps team went above and beyond in helping us out or responding to any queries or questions we had including helping us with an urgent request in preparation for a big event we had coming up. The app itself is excellent and we have already noticed people purchasing from the upsell pop up within the first day of launch. Thank you!

I like this app. I did the trail and will come back in the fall when our season starts.

Great app! Highly recommended!!!

Great App and even better Support! Would recommend this app to everyone!

Excellent. Gave us a 35% lift this holiday season. Easy to use and worth every penny. David Schliep Horizon Battery

Great app! Customer service its even better! It pays for itself!! www.duxsports.com

We've been using Product Upsell for about 2 weeks and have been super impressed since day 1. After many unsuccessful attempts at finding an app that will suggest add-on items to our customers in a clear and concise way we were referred to this app app and have been very happy with the results since. This app is not only simply laid out and extremely easy to use (for both us and our customers), it has doubled if not tripled our sales of the offers that we've created. Love it!!! Thanks guys!

We've had this app installed less than a month during a slow month and it has already landed us some extra sales we otherwise wouldnt have made. (We also have happier customers now with really cool swingset accessories!) The app is super easy to set up and support got back to us right away. Great app, great team!!!

Ben helped me out so much with customizing it to fit my theme!! What a great app

Great App!! Very easy to use & create pop ups. Exactly what I wanted! Thanks so much!!

very practical and efficient app. highly recommended!

Great app. Creating and keeping track of offers is easy as well as the analytics. You can pause an offer and then re-activate it with one click, this is important since we don't want to have to recreate the offers all over again. We did have an issue (which was our own fault) where an offer appeared for an unrelated product. A support agent (Holly) quickly responded and even pointed out what was causing this. It was a simple fix. We recommend Bold Apps and the Product Upsells app. -Rick

This is a fantastic application with great customer service. It has really made a difference to our customers, ensuring that they ordered the products they needed first time, having been informed of complementary products by the app. See it in action on our site: http://www.earbuddies.co.uk

Works very well. Customers love it too.