BOLD Upsell AI Powered Upsells

Oct. 10, 2018

SUPER SUPPORT!! Thanks, Guri - we thought we were going crazy when testing that was not always working even after cleared cache and all we could think of doing - incognito and private window. Was not working in Firefox!! Guri fixed it in 2 minutes or maybe less :) Thanks to Stan for added support. Chat Support ROCKS!!

Oct. 4, 2018

It's easy to use and the app runs smoothly. Their entire customer support team is definitely a top notch with fast and accurate service. Works well with the BOLD DISCOUNT app.

Oct. 4, 2018

Rating this app 5 stars because of Guri in customer support. Amazing, helpful, quick, problem-solving, accurate responses in live chat. Re: the app itself, the after-checkout upsell option with Bold Cashier is really nice, but doesn't integrate into my shipping solution. It creates an "order" in Bold Cashier that I can't really "do" anything with, so it's not really useful until the orders actually can go to my warehouse management software and, you know, be fulfilled.

Oct. 4, 2018

So far I am very happy! I will be using the Bold Discount and Upsell together. The apps were an easy install, some code I installed myself and I am not extremely knowledgeable but their documentation was easy to follow. The rest of the code I had the amazing support staff take care of. Cody and the rest of the team were very helpful. Still early to comment on effectiveness but for what it appears it will do the cost for there apps are great.

Oct. 4, 2018

Good service so far, the app is doing what I need for now and the support staff where quick to make the necessary amendments to my theme to get it working.

Oct. 2, 2018

I loved it...Simple and effective!! Increased my average order value and gives a breathing space while optimizing Facebook ads.!!

Oct. 1, 2018

Great app! Provided not only an Up selling and Cross selling tool, but also solved a key issue my store had infrastructure wise. Cody was a great help in solving an issue I had. Time is money, so i appreciate the time savings, Cody!

Oct. 1, 2018

Was confused about setting up a buy one choose a range of products for free offer and i tinkered with it for 2 days. I finally couldn't take it anymore and reached out to the Bold Support team. Had a chat with GURI and withing a matter of minutes, i was well on my way to getting everything done. I appreciate the patience and the quickness the y provide when it comes to customer support.

Sept. 27, 2018

I was super confused about something so I tried the "Chat with us" in the bottom right corner. Guri was SO helpful. Made my day much easier and answered all of my questions. My problem was fixed before I knew it!

Feb. 27, 2019

Bold apps does a great job with support, and Challi on chat support was especially helpful with getting our bold apps setup on a new theme. Thanks Bold!

Jan. 8, 2019

Best customer service on Shopify! Had a minor issue and Cody was able to quickly respond and help me get things working! Parminder chimed in with an assist and like Jordan and Pippen of yesteryear success was mine! Update! Best Customer Service Gets Better! Had a tougher issue this time. Customers with quick clicking fingers were getting my BOGOs without a full price purchase. Reached out to BOLD and Guri and Navjot fixed the issue for me the same day. Truly outstanding customer service and great apps that really, really work!

Sept. 27, 2018

Great app, awesome support. Parminder - their support agent was quick to respond to my request and was of huge assistance!

Sept. 27, 2018

Many thanks to Cody and Guri for their fantastic support and great app that has increased sales from the moment it was installed

Sept. 24, 2018

The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!

Sept. 24, 2018

Works good, easy to setup and the customer service replies very quickly. Also is recommendable to install bold brain.

Sept. 24, 2018

Cody Scheler was a HUGE help to me. I was having trouble figuring out how to use something with the APP (user error :) and he was patient with me explaining the problem and what I needed to do. Thanks Cody!

Sept. 22, 2018

This app has been amazing! I got a recommendation to use it and I haven't regretted it! Thank you!!!

Sept. 20, 2018

Was struggling first time i tried the app but The support team was great ! that's enough for me to be satisfied with the app :)

Sept. 19, 2018

The app is awesome. I had an unexpected issue due to my negligence. Cody from customer service handled it with care promptly and efficiently! :-)

Sept. 19, 2018

Wish you guys could get help from Esha, this person from Bold Commerce has super amazing support. My up sell app was not popping up on mobiles, she worked hard and relied with tech team until they resolved the matter.