All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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4 / 5 Share

May 29, 2019

Increases conversions. Would like it to look a bit better though (the upsell that pops up when "add to cart")

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thanks for taking the time to leave a review - I know that our Support Specialists would love to do what they can to help out with any styling concerns that you have! If possible, do you think that you could reach out to [email protected]? Please just include the troubles that you're seeing with styling along with your store's URL, and our specialists will try their best to make it work a bit better for you! Thanks again!

4 / 5 Share

April 16, 2019

Simran from support was very helpful and quick to respond. The app is a bit tedious to use but does offer great tools.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review; we're glad our support team was able to help in a timely manner, which is what we strive for. We're sorry to hear you're finding the app to be a bit tedious; if you're having any difficulty using any of its features, please don't hesitate to reach out. We'd love to walk you through the different ways you can set it up for different offers! I really love your landscape wall murals, by the way. They're gorgeous!

4 / 5 Share

April 2, 2019

I have been using this app a bit and one thing I can say is there some work to do with it. It feels a little to simple, no options of customization, but at the same time there is a lot of customization ONLY if you have an idea of what you wan to do (like literally drawn out) and contact customer support. Once you do that you can basically alter it to however you want. BOLD really strides to have good customer support WHICH IS SO GOOD! They will work with you over and over again until you get it right. Now one thing I can tell you is that YOU NEED TO RUN THROUGH THE OFFERs yourself! This will ensure your find any errors or things not working correctly. So TEST TEST TEST! anything wrong and you can contact them and they will try and help you! One other thing is that I wish they had a test mode because I basically wasted like 70 views just on pure testing (I only have to 200) and also maybe they should give way more views per package. Finally if you want the "After Checkout" Feature you will have to download BOLD Cashier but this will mess around with many many many many MANY things. But overall I think the function of this app offers things that no other app does it just needs a load of tweaking.

Using app

About 1 month

Total reviews

2

Average rating

3.5

4 / 5 Share

Jan. 21, 2019

The app was semi easy to get setup and once it was I needed some extra tech support to get it finalized on mobile with my custom theme. They were able to get it all fixed me and set up just in time for our sale.

Store

RIPNDIP

Using app

5 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Dec. 17, 2018

ell as we are a social business operation on ver very low margins, this app helped up to up our cart value and is the reason we are slowly becoming profitable. Indeed we are selling handmade organic toys, crocheted by a group of underprivileged mothers, many being Syrian refugees. Most of the proceeds of our sells go to the moms directly leaving us with almost no profit in order to grow our business. Being able to upsell posters makes up for that. It's a real life changer, despite being only a few days we started using the app. I did not have the need to use support as the app was super easy to install and it all works well so far!

Using app

About 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 4, 2018

A little difficult especially if you are not code savvy. However, support is excellent especially Jevon - very helpful to the laymen. Made it worth the time.

Using app

About 1 year

Total reviews

5

Average rating

4.4

4 / 5 Share

Nov. 21, 2018

Great, clean app that needs a little more refinement. Customer service was great though—thanks Rifat!

Using app

6 months

Total reviews

2

Average rating

3.5

4 / 5 Share

Nov. 19, 2018

Just installed this app the other day. Haven't yet seen any sales from it but I know they're coming. Very impressed with how easy it was to install and get everything up and running.

Store

UEndure

Using app

About 2 months

Total reviews

2

Average rating

3.0

4 / 5 Share

Oct. 29, 2018

I am excited to use the upsell app and Rony J was so helpful in getting it going and fine tuning the appearance. can't wait to see the results. I think the potential is very exciting and so easy to use

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 21, 2018

I'm giving this app 4 stars for now as I've only just started using it, so I have no idea about their customer assistance and follow-up practices. That said, it has been very simple to use, does what it's supposed to do, and does it well. Some alternative products like SMAR7 might look better, but they're hard to use from your phone when you have to make changes on the go! Not this one! They also have ONE MONTH free to try (vs 7 days), and the start up bundle is cheaper than it's competitor, which is GOLD when you're starting up your eCommerce store..! It's definitely worth the try!

Using app

6 months

Total reviews

3

Average rating

3.7

4 / 5 Share

Sept. 24, 2018

The app developers were helpful in informing me how to setup properly. If you have any questions just ask them,.

Using app

12 days

Total reviews

19

Average rating

4.2

4 / 5 Share

July 25, 2018

Useful app, but still limited in conjunction with Bold Commerce's Discount App because what would really be helpful is automatically applying discounts to Carts when qualifiers are met. Upsell and Discount can't do this and it's too bad. EXCELLENT SERVICE TEAM though - shout outs to Abhijit.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 22, 2019

The Product Upsell app combined with the Product Discount app was easy to set up and works very well. We have been using different Bold products since we migrated to Shopify and I have to say Bold has the best support! They reply quickly and go out of their way to keep customers happy. If you have the choice between a Bold app and a similar app by another company I would choose Bold every single time! Update - I am lowering this 5 star to a 4 star until they fix the reporting in the app. We need detailed reports of how the different products preform and there is no way to currently do this.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 11, 2018

30 trial days for such an offer is really nice. Chat support is great 4/5 because you need to connect with a third-party application (for Thank you cross-sel feature) that wasn't expected. I recommend of course :)

Using app

14 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 31, 2018

Looks easy, haven't tried yet.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 1, 2018

Love the apps and what they can do , but for some reason I have an issue with one of the steps each time I create a different discount / upsell. When’s that happens I get on the live chat and always get things resolved . Julian was great, really helpful and patient and responded the issue quickly. Couple of suggestions - I am Shopify user based in the UK . When I have an issue I have to wail until late afternoon toncont at live chat. Would love if there was someone available around the clock as I’m sure there are many other non U.S. based Shopify / Bold users . Second suggestion : offer a paid option for the discounts etc to be created by a Bold staffer -like there is an option for pay $10 to install liquid. I would happily pay the same for someone to create out discounts because when I get it wrong I spend way too much time trying to correct it ! Thanks Bold!

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 23, 2018

The app is a little confusing at first if you don't know code but the support is very helpful and get back to you in a timely manner.

Using app

About 24 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 21, 2018

this app is a time saver for sure, but it could do with being a bit more customisable with an easier interface! https://www.kgmcollective.com/

Store

Mgky

Using app

Almost 2 years

Total reviews

12

Average rating

4.8

4 / 5 Share

Jan. 17, 2018

Like the rest of the Bold Suite, it's really decent so far, still a little early for us to see its true performance but what I've seen of it so far it's excellent. My only negative would be that the product search facility when choosing a product is a little clunky but if that's the only negative as we move through with the app then I will be more than happy. CS is superb. Thanks a bunch Bold.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

4 / 5 Share

Jan. 14, 2018

yay! have combined this with the product discount app and managed to install code following the instructions provided. Only reason I'm withholding a star is to see if this encourges cross sell sales after it's up and running for a while. I'm sure this does lots of other things we've yet to try too. Easy to use. recommend.

Using app

5 months

Total reviews

4

Average rating

4.8