Bold AI Upsell & Cross‑Sell
All reviews
ell as we are a social business operation on ver very low margins, this app helped up to up our cart value and is the reason we are slowly becoming profitable. Indeed we are selling handmade organic toys, crocheted by a group of underprivileged mothers, many being Syrian refugees. Most of the proceeds of our sells go to the moms directly leaving us with almost no profit in order to grow our business. Being able to upsell posters makes up for that. It's a real life changer, despite being only a few days we started using the app. I did not have the need to use support as the app was super easy to install and it all works well so far!
A little difficult especially if you are not code savvy. However, support is excellent especially Jevon - very helpful to the laymen. Made it worth the time.
Just installed this app the other day. Haven't yet seen any sales from it but I know they're coming. Very impressed with how easy it was to install and get everything up and running.
I am excited to use the upsell app and Rony J was so helpful in getting it going and fine tuning the appearance. can't wait to see the results. I think the potential is very exciting and so easy to use
The app developers were helpful in informing me how to setup properly. If you have any questions just ask them,.
Useful app, but still limited in conjunction with Bold Commerce's Discount App because what would really be helpful is automatically applying discounts to Carts when qualifiers are met. Upsell and Discount can't do this and it's too bad. EXCELLENT SERVICE TEAM though - shout outs to Abhijit.
The Product Upsell app combined with the Product Discount app was easy to set up and works very well. We have been using different Bold products since we migrated to Shopify and I have to say Bold has the best support! They reply quickly and go out of their way to keep customers happy. If you have the choice between a Bold app and a similar app by another company I would choose Bold every single time! Update - I am lowering this 5 star to a 4 star until they fix the reporting in the app. We need detailed reports of how the different products preform and there is no way to currently do this.
Love the apps and what they can do , but for some reason I have an issue with one of the steps each time I create a different discount / upsell. When’s that happens I get on the live chat and always get things resolved . Julian was great, really helpful and patient and responded the issue quickly. Couple of suggestions - I am Shopify user based in the UK . When I have an issue I have to wail until late afternoon toncont at live chat. Would love if there was someone available around the clock as I’m sure there are many other non U.S. based Shopify / Bold users . Second suggestion : offer a paid option for the discounts etc to be created by a Bold staffer -like there is an option for pay $10 to install liquid. I would happily pay the same for someone to create out discounts because when I get it wrong I spend way too much time trying to correct it ! Thanks Bold!
Really good app. Customer support was very good also and got back within 12 hours to assist us in set up. I would recommend this app
Easy to use, fast support. I just wish that there were more reporting options to view additional breakdowns of the sales data.
it's a good app in itself, but it's a pity it doesn't work with the digital delivery app i'm using (which is not bold's fault, apparently)
Easy to set up, working well, seeing some boost in products being added to cart.
This is a great App that definitely works with the right product to upsell. We have added to our sales with this, without a doubt. There are a few issues that could be improved to make it perfect. If doing a duplicate and hide feature, to upsell a discounted offer - the stock is not tracked correctly in inventory - since it is sold as the duplicated item. So unless you have plenty of something and make separate stock piles for each (full priced regular item, and then discounted upsell item) you run the risk of lots of manual product inventory updates. The other lagging item, is that I can't make an upsell show photos of colour variants specifically - so users would have to leave the checkout process to look at the item and choose a colour - which takes them away from the checkout. I would LOVE it if Bold Apps could do something here - as one of my most popular add-on type items is a handbag with 10 different colours. I would love the upsell pop-up to show all of the colour variant images with an "add to cart" beside them. All in all - I am very impressed by the effectiveness of this simple app, and it does add to your sales volumes at the end of the day :)
Good app - with a few tweaks we got Product Upsell to work across the MagScapes range of products. Support also good and fast to reply.
It's a good app but slightly let down by the lack of reporting. My core products are made on the fly so it's harder to use some of the bold apps product suite but it may work better for you. Certainly happy to recommend - worth a try!
def would. only issue i had was when your servers went down for a bit on a saturday morning. no issues as long as those are running strong. thanks! ellie :)
It's very easy to use this app. And it seems as though it is helping to increase our sales. We've only been using it for 2 weeks so looking forward to tracking "upsells" for a longer time frame. Shelley - owner of www.lovemymat.com
We recently installed this app so haven't used it enough yet for to comment on any increase in sales, but the set up was very easy and self-explanatory which is always a win for us.
Product Upsell has really lightened our workload by recording all the bonus products we include with orders, and the customers love being able to see that their bonus is shown on the order receipt. Thanks!
I've just started using this app, so that's why I've only given 4 stars right now, but I'm sure it's worthy of 5. It's so simple to use and the customer service I received when I had questions about using it with the Product Discount app I already had installed was amazing. Ron was super helpful and quick!
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