All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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5 / 5 Share

March 5, 2018

Excellent App. The support you get from Bold is absolutely the best. My template need a few adjustments for the app to work correctly. They took care of it quickly and professionally, no charge. Communication with the tech team was great. Bold should be your first choice when it comes to Shopify Apps.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2018

EXCELLENT!!!! We have been working with BOLD for a long time now and they keep making things better and better for our store. Using Product Upsell has been amazing and we highly recommended it.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2018

Cool app, would def. recommend.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2018

We are based in South Africa and we are opening our first online store! We are using product discount and product upsell to create our opening store special! It was so easy to install and set up, and completely solved our problem! I had a question about the app, and the support team got back to me right away, really making the process a pleasure! I sent a request asking about why only three of the five dicounted products were showing and I was told how the products are shown randomly and only if they are in stock, which is exactly what we want, so I was very happy!

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

Great app. We tried a lot of different upsell app before coming to this one and it really was the best choice to do. It held the traffic during black friday and it's easy to use. Their support is also very efficient, especially Kirtana, Dan and Danni who have been really helpfull to us lately. 5 stars app for sure.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

I'm not commenting on the value of the app but on the quality of support form Bold Commerce. They tops in book. I installed Product Upsell and began receiving an error code in the product description fields. I thought is was upsell. I contacted shopify, shopify contacted Bold Commerce. Bold Commerce support actually took the time to go into the code and determined the issue was with some code conflict inserted by another app. My hat's off to the support team, Henrique, Michelle, Ron and Dan, at Bold Commerce.

Using app

About 5 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 22, 2018

We love the Bold Upsell App! We've been playing around with it for a couple of weeks and it starting converting right away. Bold have the best apps and they are easy to install, set-up and use! They also provide excellent customer service. Very satisfied!

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 16, 2018

Really good customer service and features work. Thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

Product upsell is great! I use it for my site and it leaves it looking clean and crisp. The support is speedy and helpful as well.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

this is a great app, i have it for a week now, no sales so far but it is easy to install and the customer service is great. Dan is always responsive to all my emails and helps with all you need to install and make it work. I am trying this App for 30 days to see if I have any sales from it. Let you know.

Store

Nikked

Using app

13 days

Total reviews

14

Average rating

4.5

5 / 5 Share

Feb. 14, 2018

Wonderful apps! I have four installed on my site and they are great to use for upselling or setting up discounts. Their customer service is top notch, friendly and fast! I would highly recommend any app from BOLD.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2018

Happy with the capabilities of this app and the support received thus far. Hoping to see some results very soon!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

Regina and Challi helped me out with the Upsell product today specifically whether formatting my upsells. Many thanks for the great service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

This app is perfect for our store. Being a direct to consumer company we always had an upsell flow on our traditional websites and it was one of the biggest negatives about moving our business to Shopify, without an upsell flow we could miss out on tons of potential revenue and your customers miss out on seeing other products that they may actually have liked. Frantically looking for a solution before the holidays I came across Bold Commerce Product Upsell app and decided to give it a try. It was performing for us within hours of implementing. Being able to customize what was shown as the upsell really helped us to sell through our less viewed products. The customer service (Brendin) has also been terrific which is rare for app companies I have found. So, big thank you to Brendin and Bold Commerce for the great product and service.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

I love how this APP can make sales offers so streamline. I would like to hopefully see a change in the future for where the pop up windows can display - for example, if you want a customer to buy multiple units of an item to trigger the offer, it would be great to have this show up in the "Add To Cart" section so they are seeing it as they purchase instead of waiting until they "checkout". If it was me, I'd be a little confused about whether or not the deal was happening when I add items to the cart. The support team has been really over the top helpful on this one. My Bold rep, Dan, was especially helpful, patient, and kind through my process of setting up various offers. We even spoke on the phone to work through things. I really appreciated his help and delivery as I'm not a "techy" kind of person. Thanks Dan!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 20, 2018

Very reliable, works like a greased machine, lots of options for further sale

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Great product - Simple to use and was utilised on the first sale after installing it. We had a minor issue and the Support team were excellent with fixing my issue. Would highly recommend.

Store

Mr Tyre

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

When I think of an app I want to add to my shop, I ALWAYS check to see if Bold offers it first. Their apps are great and their customer service is HANDS DOWN THE BEST AROUND!!! Thank you :)

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2018

I am a fan of Bold apps, they all work seamlessly together. I am not very tech savvy and when ever I have an issue, their support team is extremely friendly and efficient. If you have a store with many products and want to start over deals and combo specials, I would definitely give this all a go!!

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 8, 2018

Super app, direct impact on our sales! Easy to use and their help desk is always happy to help and quick to respond! Love everything about it!

Using app

About 1 year

Total reviews

2

Average rating

5.0