All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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4 / 5 Share

Dec. 13, 2017

Really good app. Customer support was very good also and got back within 12 hours to assist us in set up. I would recommend this app

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 27, 2017

The app is doing what I need and the service is second to none! I would like it to be more customizable but the support folks are awesome and happy to tweak what they can. I wish the variant title displayed in the UPSELL popup. Be nice to be able to change the look of things without having to code? But hey. It works! NAVJOT the Tech Support = FIVE STARS A great asset!

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 9, 2017

We ran into an issue few days ago and Wally did an excellent job identifying, fixing and going above and beyond in his work.

Using app

Over 6 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 5, 2017

This is a good service to use to improve Average order value. We definitely made our money back within a week. My only feedback would be more CSS customization of the popup. It looks a little out of place. Perhaps some color would improve conversion rate.

Using app

About 1 year

Total reviews

13

Average rating

4.9

4 / 5 Share

Oct. 2, 2017

Dan on the support team was super helpful! I had two or three issues that he fixed quickly, and he sent me personalized videos to help with my specific problem. The app has some glitches depending on what theme you use in shopify. For some reason mine added some text at the bottom when the customer clicked on the upsell item. The support team also helped me fix those glitches. Also, it's a little confusing that crossells are also called upsells in the app. Anyway, just some feedback. Thanks, guys!

Using app

6 days

Total reviews

4

Average rating

4.8

4 / 5 Share

May 11, 2017

I'm new to ecommerce and found a genuine mentor online by complete chance. I'm not one to fall for tricks and quick success programs as im very sceptical. Then comes this guy who is a great speaker, well rehearsed and smart. There was something that made me think this guy was for real and i got a sense of a genuine person wanting to help others. Adrian Morrison is his name and since i purchased his course (which was the first online course i have paid for) my gut feeling about him was 100% correct. He doesnt leave his students high and dry and interacts and provides great webinars where we learn new strategies to increase our sales in our shopify stores. I was in talks with his support team who recommend Bold Upsell App. I must be honest i am new to the app and im still in the free trial of it. I have not gotten any extra sales from it yet i must say BUT since th start of May my sales have dried up, i believe due to Mothers Day in the US and so advertising giants have upped their bidding giving us little guys not much hope. This app has definitely seen alot more extra orders being added to carts. Although i have yet to make a sales on these i can feel its all a matter of time. Once the Mothers day craze is over and the sales run back in i think the full flow of this app will definitely shine through! I have never had to contact support due to the fact the setting up of the app was pretty easy. Your constant emails gave me more info to digest so ive never had something i wasnt sure about. This is great news for you guys, keep up the awesome job! :)

Using app

About 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

March 24, 2017

I only give it a four because I have not had a chance to start setting up products yet. However, if this app works as well as the customer service I have received from Brendin, then the 5 Stars will not be enough to show how happy I am. I am very grateful for the prompt responses and resolves I have experienced with Brendin. Thank you Bold team and Brendin. I look forward to using this app and hope that it helps me reach the goal I am aiming for.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

March 7, 2017

Great App. I love the Bold apps - easy to use and very powerful.

Store

Z Coil

Using app

Over 2 years

Total reviews

8

Average rating

4.9

4 / 5 Share

Dec. 24, 2016

This app is good, but a bit complex to install. Also I noticed a bug but Brendin from support was really reactive to fix it.

Store

Suphub1

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 2, 2016

These guys make awesome apps, but they forget we have to run a store. It would cost a small fortune to install every app they have, all equally important, they say. Why not combine apps and offer 3 to 5 instead of 20? How about offering to install the app for free, rather than tacking on yet another charge of $25.00. Love your apps, they work great. But you are nickle and diming us to death. crystalsbynature.com

Using app

About 1 month

Total reviews

10

Average rating

4.1

4 / 5 Share

Oct. 24, 2016

this upsell app works pretty darn good. i have only been using it a short time so don't have a lot to report. One thing I am finding challenging is I want to offer a discount if they add an upsell item on but cannot without buying another app. support is always quick and helpful. Thanks Bold

Using app

Over 4 years

Total reviews

13

Average rating

4.5

4 / 5 Share

Oct. 13, 2016

The app works well and is easy to setup. I contacted the vendor with some help and they were helpful.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 10, 2016

Good product for the price. Not sure if the more expensive plans have more customizable features but that's why I only gave 4 stars. Without knowing how to write code and stuff I want to still be able to completely customize my popup to be most effective. All in all, great product though. Just started using it and already have people going for the upsell. Wish I started using it sooner. Oh and they have great customer service which is HUGE to me! thanks guys :)

Using app

Over 2 years

Total reviews

3

Average rating

4.0

4 / 5 Share

Sept. 23, 2016

The support is amazing! App does what you expect!

Using app

Over 1 year

Total reviews

10

Average rating

4.4

4 / 5 Share

Sept. 14, 2016

Works for me! Only glitch is I don't like having to write a description for each offer.

Using app

Over 1 year

Total reviews

9

Average rating

4.1

4 / 5 Share

July 23, 2016

Great app, the ability to customize their awful looking CSS leaves something to be desired.

Using app

About 2 years

Total reviews

5

Average rating

3.2

4 / 5 Share

July 18, 2016

$500 in new revenue in a week, upselling is always a good idea and this app rock.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 6, 2016

Very easy to use interface. Customer support has been helpful, thanks BoldApps. -Gorilla Gadgets www.gorillagadgets.com

Using app

Over 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 5, 2016

This is a great app for us because it allows us to extend the reach of our magazine and other products by offering them at various stages of the buying process i.e. add to cart, checkout, etc... The conditions that you can set give you almost anything you need to get the upsell offer just right. All in all a solid app, if you run a higher volume storefront you'll definitely want the top tier plan.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 25, 2016

Excellent app, does most of what I expected it to do. I'd give it five stars if it were easier to customize the way the popups/upsell offers work. Tech support, once they get started, are truly terrific. Much better than other popup tools, and these guys have actual phone support. It seems no one else does.

Using app

7 months

Total reviews

1

Average rating

4.0